YearToAvoid

2023 Toyota Sienna Hybrid Problems, Recalls & Reliability

Verdict

Caution

Complaint Index

50/100

#3 most-complained of 5 Sienna Hybrid years

Based on NHTSA complaints per model-year, not a reliability rating. Methodology

The 2023 Toyota Sienna Hybrid has 68 NHTSA complaints, a complaint index of 50, and ranks 3rd worst among 5 model years, earning a Caution verdict. Brakes account for 40% of complaints, and the model has 2 recalls, none marked do-not-drive.

Complaints
68
Recalls
2
Crashes / fires
8 / 0
Injuries / deaths
5 / 0
NHTSA overall rating
5 / 5 ★
EPA combined MPG
35.5
35.5 city / 36 hwy

Top 2023 Toyota Sienna Hybrid problems

NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.

  1. Brakes27 (40%)
  2. Other16 (24%)
  3. Electrical System8 (12%)
  4. Structure & Body7 (10%)
  5. Visibility & Wipers7 (10%)
  6. Transmission & Powertrain4 (6%)
  7. Airbags3 (4%)
  8. Seat Belts3 (4%)
  9. Engine2 (3%)
  10. Collision Avoidance & Cameras1 (1%)

What owners report

  • Owners describe brakes releasing or malfunctioning at low speed, causing the vehicle to surge or lunge forward unexpectedly.
  • Some report the vehicle lunges forward several feet when braking, which they describe as the transition between regenerative and normal braking.
  • Airbags reportedly failed to deploy in crashes with significant vehicle damage, including one total-loss incident.
  • One owner reported the vehicle independently accelerated while shifting from hybrid mode at low speed during a turn.
  • Automatic sliding doors reportedly failed to close securely and had to be forced shut.
  • An owner reported the fuel gauge dropped rapidly despite showing significant remaining range.
2023 Toyota Sienna Hybrid complaints: complaints filed per month5Dec 2022Jun 2023Nov 2023Jun 2024Jan 2025Jul 2025Mar 2026
79 complaints filed with NHTSA from Dec 2022 to Aug 2026; peak Jul 2024 (5).

2023 Toyota Sienna Hybrid recalls

2 NHTSA recall campaigns list this model year.

  1. NHTSA 25V877000Dec 17, 2025Other1,019 vehicles

    Equipment adaptive/mobility:wheelchair restraints/securement:latch/anchor:

    Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.

    Risk: An unsecured wheelchair can move during transit, increasing the risk of injury.

    Remedy: Dealers will inspect and replace the retractors, free of charge. Owner notification letters was mailed January 27, 2026. Owners may contact Vantage Mobility customer service at 1-800-488-9082.

  2. NHTSA 25V086000Feb 13, 2025Structure & Body167,802 vehicles

    Seats:mid/rear assembly:recliner

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2021-2025 Sienna Hybrid vehicles. The bolts for the seatbacks on the third-row seat assemblies may not be tightened properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints," 207, "Seating Systems," and 225, "Child Restraint Anchorage Systems."

    Risk: An improperly tightened seatback may not adequately restrain the occupant during a crash, increasing their risk of injury.

    Remedy: Dealers will tighten the seat assembly bolts, free of charge. Owner notification letters were mailed April 1, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA05.

2023 Toyota Sienna Hybrid fuel economy and fuel cost

City
35.5 MPG
Highway
36 MPG
Combined
35.5 MPG
Annual fuel cost (EPA)
$1,825
15,000 mi/yr
Fuel
Regular
Current regular gas
$4.32/gal
national avg.

EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.

2023 compared with other Sienna Hybrid years

Complaint Index by model year (0 = fewest issues, 100 = most)025507510020212022202320242025
Complaint Index: 0 = fewest issues, 100 = most, relative to other years of this model. Avoid Caution Good Best
YearVerdictIndexComplaintsRecallsMPG
2021Good2543435.5
2022Best020435.5
2023Caution5068235.5
2024Avoid7569335.5
2025Avoid100267535.5

All Toyota Sienna Hybrid years: best and worst →

Frequently asked questions

Is the 2023 Toyota Sienna Hybrid reliable?
NHTSA lists 68 complaints for the 2023 Sienna Hybrid with a complaint index of 50, ranking it 3rd worst among the 5 model years with data. It carries a Caution verdict relative to other Sienna Hybrid years.
What is the top problem area for the 2023 Sienna Hybrid?
Brakes are the top problem area, accounting for 27 complaints, or 40% of all complaints, with a median mileage at failure of 44,242 miles.
Does the 2023 Sienna Hybrid have recalls?
Yes, NHTSA lists 2 recalls: one involving wheelchair restraint retractors that may not lock, and one for third-row seatback bolts that may not be tightened properly. Neither is a do-not-drive recall.
How does the 2023 Sienna Hybrid compare to other years?
The 2022 model has the lowest complaint index at 0 and is rated Best, while the 2025 model has the highest at 100 and is rated Avoid. The 2023 model sits between these with a complaint index of 50.
What is the fuel economy of the 2023 Sienna Hybrid?
The EPA rates it at 35.5 mpg combined (35.5 city / 36 highway), with an estimated annual fuel cost of $1,825.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.