2020 Toyota Avalon Hybrid Problems, Recalls & Reliability
Verdict
No verdictComplaint Index
13/100
#8 most-complained of 9 Avalon Hybrid years
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
The 2020 Toyota Avalon Hybrid has 0 NHTSA complaints and a Complaint Index of 13, ranking 8th of 9 model years. It has 3 recalls covering airbags, steering, and engine, none marked do-not-drive.
- Complaints
- 0
- Recalls
- 3
- Crashes / fires
- 0 / 0
- Injuries / deaths
- 0 / 0
- NHTSA overall rating
- 5 / 5 ★
- EPA combined MPG
- 43.5
- 43 city / 43.5 hwy
Top 2020 Toyota Avalon Hybrid problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
No component data.
2020 Toyota Avalon Hybrid recalls
3 NHTSA recall campaigns list this model year.
- NHTSA 23V865000Dec 20, 2023Airbags999,901 vehicles
Air bags:sensor:occupant classification
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Avalon, Avalon Hybrid, Corolla, Highlander, Highlander Hybrid, RAV4, RAV4 Hybrid, Lexus ES350, Lexus RX350, Lexus RX450H, 2021 Sienna Hybrid, Lexus ES250, 2020-2022 Camry, Camry Hybrid, and ES300H vehicles. A short circuit may develop in the Occupant Classification System (OCS) sensor, preventing the front passenger air bag from deploying.
Risk: An air bag that does not deploy during a crash increases the risk of injury.
Remedy: Dealers will inspect and replace the sensor as necessary, free of charge. Interim letters notifying owners of the safety risk were mailed in February 2024. Some final remedy owner letters were mailed October 31, 2024. Letters will continue to be mailed in phases through January 2026. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 23TB15/23TA15 Lexus 23LB03/23LA03.
- NHTSA 20V734000Nov 25, 2020Steering161 vehicles
Steering:column
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020-2021 Toyota Avalon and 2020 Avalon Hybrid, RAV4, and RAV4 Hybrid vehicles. Breakaway pins within the steering column, designed to absorb energy and reduce injury during a crash, could have been damaged during production, possibly affecting the performance of the driver's air bag in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: In the event of a crash, an air bag that does not perform as designed can increase the risk of injury.
Remedy: Toyota will notify owners, and dealers will replace the steering column, free of charge. The recall began December 18, 2020. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 20TB17/20TA17.
- NHTSA 20V064000Feb 6, 2020Engine44,191 vehicles
Engine and engine cooling
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2020 Toyota Avalon Hybrid, Camry, Camry Hybrid and Lexus ES300h and 2019-2020 RAV4 and RAV4 Hybrid vehicles equipped with 2.5L 4-Cylinder engines. Porosity in the engine castings may result in cracks than can allow coolant to leak internally and/or externally.
Risk: A coolant leak can cause the engine to overheat and cause a vehicle stall in conventional gasoline vehicles, increasing the risk of a crash. Additionally, for all involved vehicles, the engine may get damaged mechanically, possibly resulting in an engine oil leak, increasing the risk of a fire.
Remedy: Toyota will notify owners, and dealers will inspect and replace the engine including the engine block, as necessary, free of charge. The recall began April 3, 2020. Owners may contact Toyota customer service at 1-888-270-9371 or Lexus at 1-800-255-3987. Toyota's number for this recall is 20TA04. Lexus' number for this recall is 20LA02.
2020 Toyota Avalon Hybrid fuel economy and fuel cost
- City
- 43 MPG
- Highway
- 43.5 MPG
- Combined
- 43.5 MPG
- Annual fuel cost (EPA)
- $1,475
- 15,000 mi/yr
- Fuel
- Regular
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2020 compared with other Avalon Hybrid years
Frequently asked questions
- Is the 2020 Toyota Avalon Hybrid reliable?
- NHTSA lists 0 complaints for the 2020 Avalon Hybrid and a Complaint Index of 13, which ranks 8th out of 9 model years based on owner complaints and recalls.
- Does the 2020 Toyota Avalon Hybrid have any recalls?
- Yes, it has 3 recalls: one for an airbag sensor, one for a steering column breakaway pin issue, and one for a potential engine block defect. None are do-not-drive recalls.
- What is the fuel economy of the 2020 Toyota Avalon Hybrid?
- EPA rates it at 43.5 mpg combined (43 city / 43.5 highway), with an estimated annual fuel cost of $1,475.
- How does the 2020 Avalon Hybrid compare to other years?
- Its Complaint Index of 13 is lower than the 2013-2015 years (100, 88, 75) marked Avoid, but higher than 2016-2019 years, placing it 8th of 9 years overall.
- Is the 2020 Avalon Hybrid engine recall serious?
- NHTSA recall 20V064000 covers certain 2.5L engines that may need block replacement; it is not classified as a do-not-drive recall.