2020 Subaru Impreza Problems, Recalls & Reliability
Verdict
CautionComplaint Index
53/100
#8 most-complained of 16 Impreza years
The 2020 Subaru Impreza has a Complaint Index of 53 and ranks 8th worst of 16 model years, earning a Caution verdict. Windshield cracking dominates complaints (66% of all reports), with 1 recall for a fuel pump issue.
- Complaints
- 85
- Recalls
- 1
- Crashes / fires
- 2 / 2
- Injuries / deaths
- 2 / 0
- NHTSA overall rating
- 5 / 5 ★
- EPA combined MPG
- 28
- 25.5 city / 33 hwy
Top 2020 Subaru Impreza problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Visibility & Wipers56 (66%)
- Other17 (20%)
- Brakes5 (6%)
- Electrical System5 (6%)
- Airbags3 (4%)
- Engine3 (4%)
- Collision Avoidance & Cameras3 (4%)
- Structure & Body2 (2%)
- Suspension, Wheels & Tires2 (2%)
- Steering1 (1%)
What owners report
- Windshields crack spontaneously overnight or while parked, with no visible impact, often within a couple thousand miles of purchase.
- Some owners report the windshield cracking from a small stone chip that quickly spreads into a long crack across the glass.
- Passenger airbag wiring reportedly shorted out and ignited, releasing gas and fire inside the cabin while parked with the engine off.
- One owner reported the engine losing power and stalling without warning on multiple occasions, with no determined cause.
- A reported electrical system failure led to the battery exploding while the vehicle was in a drive-through line.
- Suspension or chassis parts reportedly detached while driving at low mileage, described as falling off during a turn.
2020 Subaru Impreza recalls
1 NHTSA recall campaign list this model year.
- NHTSA 21V587000Jul 29, 2021Fuel System175,968 vehicles
Fuel system, gasoline:delivery:fuel pump
Subaru of America, Inc. (Subaru) is recalling certain 2019-2020 Ascent, 2018 Forester, 2018-2020 Impreza, Legacy, Outback, 2018-2019 BRZ, WRX, and Toyota 86 vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
Remedy: Dealers will replace the low-pressure fuel pump, free of charge. Owner notification letters were mailed September 24, 2021. Subaru and Toyota owners may call customer service at 1-844-373-6614. Subaru's number for this recall is WRG-21.
2020 Subaru Impreza fuel economy and fuel cost
- City
- 25.5 MPG
- Highway
- 33 MPG
- Combined
- 28 MPG
- Annual fuel cost (EPA)
- $2,325
- 15,000 mi/yr
- Fuel
- Regular
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2020 compared with other Impreza years
Frequently asked questions
- Is the 2020 Subaru Impreza reliable?
- NHTSA data gives the 2020 Impreza a Complaint Index of 53 and a Caution verdict, ranking 8th worst out of 16 model years tracked. Most complaints (66%) relate to windshield cracking rather than mechanical failure.
- What is the biggest problem with the 2020 Subaru Impreza?
- Visibility & Wipers complaints, mainly windshield cracking, account for 66% of all reports, with a median failure mileage of 7,000 miles.
- Does the 2020 Subaru Impreza have any recalls?
- Yes, one recall (campaign 21V587000) covers a low-pressure fuel pump inside the fuel tank that may fail; Subaru dealers replace the pump free of charge.
- How does the 2020 Impreza compare to other Impreza years?
- With a Complaint Index of 53, the 2020 model sits worse than the 2021 (20) and 2022 (7) model years, but better than the 2012, 2013, 2018, and 2019 models, which carry Avoid verdicts.