2024 Ram 3500 Reliability Data: Problems & Recalls
Caution The 2024 Ram 3500 has a complaint index of 60 and ranks 7th worst out of 16 model years, earning a Caution verdict. NHTSA lists 44 complaints, 2 recalls, 5 crashes, 1 fire, and 4 injuries, with electrical system issues as the top problem area at 30% of complaints.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 60/100
- #7 of 16 3500 years
- Verdict
- Caution
- vs. other years of this model
- Complaints
- 44
- unique NHTSA reports
- Recalls
- 2
- distinct NHTSA campaigns
- Crashes
- 5
- reported in complaints
- Fires
- 1
- Injuries
- 4
- Top issue
- Electrical System
Top 2024 Ram 3500 problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Electrical System13 (30%)
- Brakes11 (25%)
- Engine8 (18%)
- Suspension, Wheels & Tires7 (16%)
- Transmission & Powertrain6 (14%)
- Airbags5 (11%)
- Other5 (11%)
- Fuel System3 (7%)
- Collision Avoidance & Cameras2 (5%)
- Steering2 (5%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Owners report brake failure where the pedal does not slow the truck, sometimes leading to intersection crashes or collisions while towing.
- Some vehicles caught fire in the engine compartment shortly after startup, with one truck destroyed at low mileage.
- Wiring harnesses reportedly rub against the front driver's side body mount, causing electrical failures that owners say are a known issue before 50,000 miles.
- Drivers describe the transmission unexpectedly shifting into reverse or losing power on the highway, in one case tied to a transfer case issue.
- Front tire blowouts occurred at highway speed on equipped Nexen tires, causing steering wheel vibration.
- Antilock brake, stability control, and trailer brake warnings reportedly appeared at low mileage, disabling those systems and four-wheel drive while towing.
2024 Ram 3500 recalls
2 NHTSA recall campaigns list this model year.
- NHTSA 24V199000Mar 14, 2024Airbags38,164 vehicles
Air bags:frontal:driver clockspring/spiral cassette
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: An air bag that does not deploy in a crash can increase the risk of injury.
Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
- NHTSA 23V799000Nov 28, 2023Steering185,251 vehicles
Steering:steering control module
Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.
Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.
2024 compared with other 3500 years
Frequently asked questions
- Is the 2024 Ram 3500 reliable?
- Based on NHTSA owner complaints and recalls, the 2024 Ram 3500 carries a Caution verdict with a complaint index of 60, ranking 7th worst among 16 model years of the 3500. Electrical system and brake complaints are the most common issues.
- What problems does the 2024 Ram 3500 have?
- NHTSA data shows the top problem areas are the electrical system (30% of complaints), brakes (25%), engine (18%), and suspension/wheels/tires (16%). Owners also reported one engine fire and several brake-related crashes.
- Does the 2024 Ram 3500 have any recalls?
- Yes, NHTSA lists 2 recalls for the 2024 Ram 3500: one for the steering column control module affecting airbags (campaign 24V199000) and one for a steering column control module software issue (campaign 23V799000). Neither is a do-not-drive recall.
- How does the 2024 Ram 3500 compare to other Ram 3500 years?
- The 2024 model's complaint index of 60 is lower than the worst years like 2018 (100) and 2017 (87), but higher than years like 2021 (27) and 2025 (47). It ranks 7th worst out of 16 model years tracked.