2023 Ram 3500 Problems, Recalls & Reliability
Verdict
BestComplaint Index
0/100
#13 most-complained of 13 3500 years
The 2023 Ram 3500 ranks as the Best year among 13 model years tracked, with a complaint index of 0 and only 17 complaints and 5 recalls on file. Electrical system issues (29% share) and engine problems (24%) are the top reported concerns.
- Complaints
- 17
- Recalls
- 5
- Crashes / fires
- 0 / 0
- Injuries / deaths
- 0 / 0
- NHTSA overall rating
- Not rated
- EPA combined MPG
- —
Top 2023 Ram 3500 problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Electrical System5 (29%)
- Engine4 (24%)
- Suspension, Wheels & Tires3 (18%)
- Seat Belts2 (12%)
- Airbags1 (6%)
- Brakes1 (6%)
- Fuel System1 (6%)
- Other1 (6%)
- Steering1 (6%)
- Structure & Body1 (6%)
What owners report
- Left turn signal activation triggers the high beams to turn on instead, a defect tied to a steering column control module recall.
- Some drivers report the power steering intermittently cutting out during turns, accompanied by spongy brakes, then returning to normal minutes later.
- Owners describe the camshaft valve lifter roller bearing seizing on the 6.7L Cummins High Output engine, contaminating oil with metallic debris.
- Some owners report complete engine lockup requiring a full engine replacement under warranty.
- Seat belts have been reported to retract improperly, catch in the door, and fit loosely.
- A gasoline leak was reported near the generator area, tied to a fuel system recall for which repair parts were initially unavailable.
2023 Ram 3500 recalls
5 NHTSA recall campaigns list this model year.
- NHTSA 24V413000Jun 6, 2024Transmission & Powertrain214 vehicles
Power train:manual transmission
Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500, 2500, and 3500 vehicles. An insufficient weld in the transmission control unit can allow transmission fluid to leak on to electrical components, resulting in a loss of drive power or loss of park function.
Risk: A loss of drive power or a loss of park function increase the risk of a crash.
Remedy: Dealers will replace the valve body and control unit, free of charge. Owner notification letters are expecting to be mailed July 26, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 63B.
- NHTSA 24V199000Mar 14, 2024Airbags38,164 vehicles
Air bags:frontal:driver clockspring/spiral cassette
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2023-2024 Ram 1500, Jeep Wrangler, Jeep Wagoneer, Jeep Grand Wagoneer, Chrysler Pacifica, Ram 3500, Ram 3500 cab chassis, Ram 2500, Ram 4500 cab chassis, Ram 5500 cab chassis, 2023 Jeep Gladiator, Jeep Grand Cherokee, Jeep Grand Cherokee L, Ram 3500 Cab Chassis with a GVWR less than 10,000 lbs., and Chrysler Voyager vehicles. The steering column control module may not be welded properly, which can prevent the driver's air bag from deploying in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: An air bag that does not deploy in a crash can increase the risk of injury.
Remedy: Dealers will inspect and replace the steering column control module, as necessary free of charge. Some owner notification letters were mailed April 11, 2024 through June 20, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 14B, 33B, 34B, 35B, 36B.
- NHTSA 23V799000Nov 28, 2023Steering185,251 vehicles
Steering:steering control module
Chrysler (FCA US, LLC) is recalling certain 2023 Ram 1500 Classic, Ram 3500 Classic, 3500 Cab Chassis, 2023-2024 Ram 2500, 4500/5500 Cab Chassis, and Ram 3500 vehicles. The steering column control module may cause the high beams to activate when the turn signal is used or activate the turn signal when the high beams are used. In addition, the turn signal self-canceling feature may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: Turn signals and/or high beams that do not function as intended may cause confusion or reduced visibility to other road users, increasing the risk of a crash.
Remedy: Dealers will update the steering column control module (SCCM) software, and inspect and replace the module, as necessary, free of charge. Owner notification letters were mailed December 19, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are B2A and D5A.
2023 compared with other 3500 years
Frequently asked questions
- Is the 2023 Ram 3500 reliable?
- Based on NHTSA data, the 2023 Ram 3500 has a complaint index of 0 and ranks as the Best year among 13 model years tracked, with only 17 complaints logged.
- What problems does the 2023 Ram 3500 have?
- The top reported problem area is the Electrical System, making up 29% of complaints, followed by Engine issues at 24%. Median mileage at failure across complaints is 14,000 miles.
- Does the 2023 Ram 3500 have any recalls?
- NHTSA lists 5 recalls for the 2023 Ram 3500, covering the transmission control unit, airbags/steering column module, steering, rearview camera display, and an electrical short risk on Cummins diesel models that requires parking outside.
- How does the 2023 Ram 3500 compare to other years?
- The 2023 model year has a complaint index of 0, the lowest among the 13 years tracked, compared to years like 2018 (complaint index 100) and 2017 (complaint index 83) which are rated Avoid.