2019 Mitsubishi Eclipse Cross Problems, Recalls & Reliability
Verdict
CautionComplaint Index
67/100
#3 most-complained of 7 Eclipse Cross years
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
The 2019 Mitsubishi Eclipse Cross has 13 NHTSA complaints and 1 recall, with a Complaint Index of 67, ranking 3rd worst of 7 model years and earning a Caution verdict. Airbags and Electrical System each account for 31% of complaints.
- Complaints
- 13
- Recalls
- 1
- Crashes / fires
- 3 / 0
- Injuries / deaths
- 3 / 0
- NHTSA overall rating
- Not rated
- EPA combined MPG
- 26
- 25 city / 28 hwy
Top 2019 Mitsubishi Eclipse Cross problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Airbags4 (31%)
- Electrical System4 (31%)
- Brakes3 (23%)
- Steering3 (23%)
- Transmission & Powertrain3 (23%)
- Other2 (15%)
- Engine1 (8%)
- Collision Avoidance & Cameras1 (8%)
- Fuel System1 (8%)
- Seat Belts1 (8%)
What owners report
- Brakes reportedly failed to stop the vehicle, with ABS, brake assist, and hill assist not engaging, leading to a collision at low mileage.
- Owners describe the electrical system shutting down while driving in rain, affecting steering and causing loss of control.
- At highway speed, the vehicle reportedly stopped responding to acceleration, braking, and steering inputs, resulting in a crash.
- Steering was reported to pull to one side and sway left to right starting on the first day of ownership.
- The fuel gauge reportedly gives inaccurate readings, causing drivers to overfill or run out of gas unexpectedly.
- The passenger airbag and seat-belt warning system reportedly activate falsely when a phone is placed on the passenger seat.
- Owners report excessive oil consumption in the engine, needing quarts added over a few thousand miles.
- The transmission reportedly lost power while merging onto a highway, with the check engine light illuminated and the engine revving without moving the vehicle.
2019 Mitsubishi Eclipse Cross recalls
1 NHTSA recall campaign list this model year.
- NHTSA 18V620000Sep 14, 2018Collision Avoidance & Cameras9,166 vehicles
Forward collision avoidance:software:pedestrian/cyclist/object/obstacle/ recognition
Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.
Risk: If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.
Remedy: MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007.
2019 Mitsubishi Eclipse Cross fuel economy and fuel cost
- City
- 25 MPG
- Highway
- 28 MPG
- Combined
- 26 MPG
- Annual fuel cost (EPA)
- $2,500
- 15,000 mi/yr
- Fuel
- Regular
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2019 compared with other Eclipse Cross years
Frequently asked questions
- Is the 2019 Mitsubishi Eclipse Cross reliable?
- NHTSA lists 13 complaints and 1 recall for the 2019 Eclipse Cross, with a Complaint Index of 67. Among the 7 model years with data, it ranks 3rd worst, earning a Caution verdict relative to other years.
- What is the biggest problem with the 2019 Eclipse Cross?
- Airbags and Electrical System are tied as the top problem areas, each making up 31% of complaints. Airbag-related complaints show a median mileage at failure of 13,500 miles.
- Does the 2019 Eclipse Cross have any recalls?
- Yes, one recall (campaign 18V620000) covers the Forward Collision Mitigation system software, which Mitsubishi dealers reprogram free of charge. It is not a do-not-drive recall.
- How does the 2019 Eclipse Cross compare to other years?
- The 2019 model (Complaint Index 67, Caution) is better than 2018 (83, Avoid) and 2024 (100, Avoid), but worse than 2020 (17, Best), 2022 (0, Best), and 2023 (33, Good).
- What is the fuel economy of the 2019 Eclipse Cross?
- EPA rates the 2019 Eclipse Cross at 26 mpg combined (25 city / 28 highway), with an estimated annual fuel cost of $2,500.