2018 Mitsubishi Eclipse Cross Problems, Recalls & Reliability
Verdict
AvoidComplaint Index
83/100
#2 most-complained of 7 Eclipse Cross years
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
The 2018 Mitsubishi Eclipse Cross has a Complaint Index of 83, the second-worst among the 7 model years with data, earning an Avoid verdict. NHTSA lists 19 complaints, 2 recalls, 1 fire, and 1 death, with Electrical System issues being the top problem area at 42% of complaints.
- Complaints
- 19
- Recalls
- 2
- Crashes / fires
- 1 / 1
- Injuries / deaths
- 2 / 1
- NHTSA overall rating
- Not rated
- EPA combined MPG
- 26
- 25 city / 28 hwy
Top 2018 Mitsubishi Eclipse Cross problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Electrical System8 (42%)
- Brakes5 (26%)
- Engine5 (26%)
- Other4 (21%)
- Airbags2 (11%)
- Collision Avoidance & Cameras2 (11%)
- Fuel System2 (11%)
- Steering2 (11%)
- Transmission & Powertrain2 (11%)
- Lane Departure1 (5%)
What owners report
- Owners report headlights failing repeatedly, in one case followed by an electrical burning smell and total loss of vehicle power while driving.
- The driver's airbag deployed during a low-speed crash, causing injury and hearing loss for the driver.
- Owners describe cracking or clicking noises from the brakes when starting the car and shifting into reverse.
- Some owners say the adaptive cruise control's forward collision mitigation system applies the brakes forcefully and unexpectedly on hilly highways.
- Owners report the fuel gauge dropping rapidly from 50 miles remaining to zero, causing them to run out of gas unexpectedly.
- One owner described exhaust fumes entering the cabin, causing headaches and fatigue, with dealers unable to resolve the issue.
2018 Mitsubishi Eclipse Cross recalls
2 NHTSA recall campaigns list this model year.
- NHTSA 18V620000Sep 14, 2018Collision Avoidance & Cameras9,166 vehicles
Forward collision avoidance:software:pedestrian/cyclist/object/obstacle/ recognition
Mitsubishi Motors North America (MMNA) is recalling certain 2018 Mitsubishi Outlander PHEV, Outlander Sport, 2018-2019 Eclipse Cross, and 2017-2018 Outlander vehicles equipped with a Forward Collision Mitigation (FCM) system that detects pedestrians. Due to incorrect software, the FCM-ECU (Electronic Control Unit) may apply braking for longer than needed, even after a pedestrian is no longer detected.
Risk: If the FCM-ECU software activates the brake for longer than necessary, the driver may react by applying additional braking. The resulting rapid deceleration of the vehicle can increase the risk of a rear-end collision.
Remedy: MMNA will notify owners, and dealers will reprogram the FCM-ECU software with updated software, free of charge. The recall is began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-007.
- NHTSA 18V621000Sep 14, 2018Collision Avoidance & Cameras58,916 vehicles
Forward collision avoidance: adaptive cruise control
Mitsubishi Motors North America, Inc. (MMNA) is recalling certain 2018 Mitsubishi Outlander Sport vehicles equipped with a Forward Collision Mitigation (FCM) system and 2018 Mitsubishi Outlander PHEV and Eclipse Cross vehicles and 2017-2018 Outlander vehicles equipped with an Adaptive Cruise Control (ACC) system and/or an Electric Parking Brake (EPB) system. The software for the Hydraulic Unit Electronic Control Unit (ECU) may be incorrect, possibly preventing the intervention of a safety system such as automatic emergency braking, Anti-lock Braking (ABS), Electronic Stability Control (ESC), or the Brake Auto Hold (BAH) function when any of these systems are in use.
Risk: If the safety systems do not function as intended, it can increase the risk of a crash.
Remedy: MMNA will notify owners, and dealers will update the Hydraulic Unit-ECU software, free of charge. The recall began October 16, 2018. Owners may contact MMNA customer service at 1-888-648-7820. MMNA's number for this recall is SR-18-008.
2018 Mitsubishi Eclipse Cross fuel economy and fuel cost
- City
- 25 MPG
- Highway
- 28 MPG
- Combined
- 26 MPG
- Annual fuel cost (EPA)
- $2,500
- 15,000 mi/yr
- Fuel
- Regular
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2018 compared with other Eclipse Cross years
Frequently asked questions
- Is the 2018 Mitsubishi Eclipse Cross a good year to buy?
- No. NHTSA data gives the 2018 model a Complaint Index of 83, the second-worst of the 7 model years tracked, resulting in an Avoid verdict relative to other Eclipse Cross years.
- What problems does the 2018 Mitsubishi Eclipse Cross have?
- Owners most often complained about the Electrical System (42% of complaints, including headlight failures and an electrical burning smell), followed by Brakes and Engine issues (each 26%).
- Does the 2018 Mitsubishi Eclipse Cross have any recalls?
- Yes. NHTSA lists 2 recalls for 2018, both involving the Collision Avoidance & Cameras system's Forward Collision Mitigation software and hydraulic control unit, neither classified as do-not-drive.
- How many complaints and crashes are linked to the 2018 Eclipse Cross?
- NHTSA lists 19 complaints for the 2018 Eclipse Cross, including 1 crash, 1 fire, 2 injuries, and 1 death.
- How does the 2018 Eclipse Cross compare to other years?
- The 2018 model's Complaint Index of 83 is worse than 2019 (67, Caution), 2020 (17, Best), 2022 (0, Best), and 2023 (33, Good), but better than 2024 (100, Avoid).