2011 Mercury Milan Reliability Data: Problems & Recalls
Caution The 2011 Mercury Milan has 191 NHTSA complaints, a complaint index of 20, and 7 recalls including 2 Do Not Drive campaigns, earning a Caution verdict. It ranks 5th worst out of 6 model years, with steering the top problem area.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 20/100
- #5 of 6 Milan years
- Verdict
- Caution
- vs. other years of this model
- Complaints
- 191
- unique NHTSA reports
- Recalls
- 7
- 2 Do Not Drive
- Crashes
- 1
- reported in complaints
- Fires
- 2
- Injuries
- 0
- Top issue
- Steering
- NHTSA overall rating
- 4 / 5 ★
- EPA combined MPG
- 24
- 22 city / 28 hwy
- Injuries / deaths
- 0 / 0
Top 2011 Mercury Milan problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Steering76 (40%)
- Electrical System39 (20%)
- Engine37 (19%)
- Transmission & Powertrain31 (16%)
- Airbags17 (9%)
- Fuel System17 (9%)
- Brakes16 (8%)
- Other7 (4%)
- Suspension, Wheels & Tires3 (2%)
- Collision Avoidance & Cameras1 (1%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Sudden loss of engine power at highway speed with a wrench warning light, requiring the car to coast to the shoulder
- Engine enters limp mode unexpectedly at various speeds, sometimes fixed only by turning the car off and restarting it
- Transmission shifts abruptly or hesitates between 2nd and 3rd gear, with RPMs flaring before the harsh shift
- Throttle appears to stop responding while accelerating, with a wrench symbol appearing on the dash
- HVAC blower motor overheated and emitted white smoke through the vents while driving
- Driver airbag recall repairs were delayed due to parts unavailability at the dealer
2011 Mercury Milan recalls
7 NHTSA recall campaigns list this model year.
- NHTSA 21V158000Mar 10, 2021Airbags2,602,668 vehicles
Air bags:frontal:driver side:inflator module
Ford Motor Company (Ford) is recalling certain 2007-2011 Ranger, 2006-2012 Fusion, Lincoln Zephyr, Lincoln MKZ, 2006-2011 Mercury Milan, 2007-2010 Ford Edge, and Lincoln MKX vehicles. The driver's side air bag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will replace the driver-side airbag inflator or module with an alternate one, free of charge. Owner notification letters were mailed on April 9, 2021 for the passenger side, and November 14, 2022 for the driver side. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S12.
- NHTSA 21V081000Feb 16, 2021Airbags1,067 vehicles
Air bags:frontal
Ford Motor Company (Ford) is recalling certain 2005-2014 Mustang, 2004-2011 Ranger, 2009-2011 Mercury Milan, 2006 Ford GT, 2008-2012 Fusion, 2007-2010 Edge and Lincoln MKX, and 2009-2010 Lincoln MKZ vehicles. These vehicles may be equipped with a driver or passenger frontal air bag inflator used as a replacement service part, that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: In the event of a crash necessitating deployment of the frontal air bag, an inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Ford will notify owners, and dealers will inspect the driver and passenger air bag module, and replace either the module or the inflator, if necessary, free of charge. The recall began March 17, 2021. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 21S05.
- NHTSA 19V001000Jan 7, 2019Airbags782,384 vehiclesDo Not Drive
Air bags:frontal:passenger side:inflator module
Ford Motor Company (Ford) is recalling certain 2014 Ford Mustang vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, Ford is recalling certain 2011 Ford Ranger and Mercury Milan vehicles, 2011-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles and 2011-2014 Ford Mustang vehicles sold, or ever registered, in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B." Ford is also recalling certain 2010 Ford Edge and Lincoln MKX vehicles, 2010-2011 Ford Ranger and Mercury Milan vehicles, 2010-2012 Ford Fusion and Lincoln Zephyr/MKZ vehicles, and 2010-2014 Ford Mustang vehicles sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.
Remedy: Owners are advised not to drive their vehicles until the repair has been performed. Ford will notify owners, and dealers will replace the passenger frontal air bag inflator, free of charge. The recall began February 13, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall 19S01.
2011 Mercury Milan fuel economy and fuel cost
- City
- 22 MPG
- Highway
- 28 MPG
- Combined
- 24 MPG
- Annual fuel cost (EPA)
- $2,700
- 15,000 mi/yr
- Fuel
- Regular
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2011 compared with other Milan years
Frequently asked questions
- Is the 2011 Mercury Milan reliable?
- NHTSA lists 191 complaints and a complaint index of 20 for the 2011 Milan, which ranks 5th worst of 6 model years. It carries a Caution verdict, capped because of a Do Not Drive recall.
- What problems does the 2011 Mercury Milan have?
- Steering accounts for 40% of complaints, followed by electrical system issues (20%) and engine problems (19%). Owners also reported transmission hesitation and sudden power loss.
- Does the 2011 Mercury Milan have a recall?
- Yes, NHTSA lists 7 recall campaigns for this year, including 2 Do Not Drive recalls covering airbag inflators and modules.
- How does the 2011 Milan compare to other years?
- The 2011 model has a complaint index of 20, better than the 2010 (100) and 2008 (80) Avoid-rated years, but it still ranks 5th out of 6 years due to its recall history.
- What is the fuel economy of the 2011 Mercury Milan?
- The EPA rates it at 24 mpg combined (22 city / 28 highway), with an estimated annual fuel cost of $2,700.