How common are steering problems on the 2011 Mercury Milan?

NHTSA lists 76 steering complaints for the 2011 Milan out of 191 total complaints for the year, or 40% of all complaints filed.

Is there a recall for the 2011 Mercury Milan steering issue?

Yes, recall campaign 15V340000 covers the Power Steering Control Module. Dealers check the module for diagnostic trouble codes as the remedy.

At what mileage does the steering problem usually happen?

NHTSA data shows a median mileage of 100,200 at failure, though individual complaints in the sample range from lower to higher mileage.

Did the steering failures cause any crashes or injuries?

NHTSA records show 0 crashes and 0 injuries linked to these steering complaints for the 2011 Milan.

How does the 2011 Milan compare to other years for steering complaints?

The 2011 Milan's steering complaints account for 40% of that year's total, higher than the 2010 model year's 25% share, based on NHTSA data.

2011 Mercury Milan Steering Problems

Steering complaints make up 76 of 191 total complaints (40%) for the 2011 Mercury Milan, centered on sudden power steering assist loss. NHTSA recall 15V340000 covers the Power Steering Control Module for this issue. Median mileage at failure was 100,200 miles.

Steering complaints: 76; 40% of 191 complaints
All complaints this year: 191
Crashes reported: 0
Fires reported: 0
Injuries reported: 0
Median mileage: 100,200 mi
Related recalls: 1

Typical steering symptoms owners report

Power steering assist cuts out suddenly while driving, sometimes displaying a "Service Power Steering Now" warning message.
Steering becomes very hard to turn or briefly seizes at low speeds, especially during turns.
Loss of assist happens on the highway at higher speeds, forcing drivers to slow down and pull off before regaining control.
Turning the vehicle off and restarting sometimes temporarily restores power steering function.
Owners report the failure recurring after dealer visits where the Power Steering Control Module was reset rather than replaced.
Some complaints describe an abnormal noise from the front end during low-speed turns linked to steering components.

When 2011 Mercury Milan steering complaints were filed

First complaint Oct 8, 2013, latest Aug 26, 2026.

76 complaints filed with NHTSA from 2013 Q4 to 2026 Q3; peak 2019 Q1 (7).

Steering recalls for the 2011 Mercury Milan

NHTSA 15V340000Jun 2, 2015Steering393,623 vehicles
Steering:electric power assist system
Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.
Risk: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.
Remedy: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.

Steering complaints by Milan model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

20063 (1%)
20073 (1%)
20085 (1%)
20090 (0%)
2010247 (25%)
201176 (40%)

Frequently asked questions

How common are steering problems on the 2011 Mercury Milan?: NHTSA lists 76 steering complaints for the 2011 Milan out of 191 total complaints for the year, or 40% of all complaints filed.
Is there a recall for the 2011 Mercury Milan steering issue?: Yes, recall campaign 15V340000 covers the Power Steering Control Module. Dealers check the module for diagnostic trouble codes as the remedy.
At what mileage does the steering problem usually happen?: NHTSA data shows a median mileage of 100,200 at failure, though individual complaints in the sample range from lower to higher mileage.
Did the steering failures cause any crashes or injuries?: NHTSA records show 0 crashes and 0 injuries linked to these steering complaints for the 2011 Milan.
How does the 2011 Milan compare to other years for steering complaints?: The 2011 Milan's steering complaints account for 40% of that year's total, higher than the 2010 model year's 25% share, based on NHTSA data.