YearToAvoid

2011 Mercury Milan Steering Problems

NHTSA has 76 owner complaints about steering problems in the 2011 Mercury Milan, 40% of all 191 complaints for this model year. That is #2 highest steering complaint count among 6 Milan model years. Median mileage at failure: 100,200 miles.

Steering complaints
76
40% of 191
Crashes reported
0
Fires reported
0
Injuries reported
0
Median mileage
100,200 mi
Related recalls
1

When 2011 Mercury Milan steering complaints were filed

First complaint Oct 8, 2013, latest Aug 26, 2026.

2011 Mercury Milan steering complaints: complaints filed per quarter72013 Q42015 Q42017 Q42019 Q12020 Q22022 Q42024 Q12026 Q2
76 complaints filed with NHTSA from 2013 Q4 to 2026 Q3; peak 2019 Q1 (7).

Steering recalls for the 2011 Mercury Milan

  1. NHTSA 15V340000Jun 2, 2015Steering393,623 vehicles

    Steering:electric power assist system

    Ford Motor Company (Ford) is recalling certain model year 2011-2012 Ford Fusion vehicles without a 3.5L engine and Lincoln MKZ hybrid electric vehicles, 2011 Mercury Milan vehicles, 2011-2012 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with a 3.5L GTDI engine and 2013 Ford Taurus, Ford Flex, Lincoln MKS, and Lincoln MKT vehicles equipped with any available engine. The affected vehicles have electric power steering assist systems that may shut down as a result of a steering motor sensor fault.

    Risk: If the vehicle experiences a loss of power steering assist, extra steering effort will be required at lower speeds, increasing the risk of a vehicle crash.

    Remedy: Ford will notify owners, and dealers will check the Power Steering Control Module (PSCM) for Diagnostic Trouble Codes (DTC). If dealers find any loss of steering assist DTCs, the steering gear will be replaced, free of charge. If, no codes are found during the PSCM inspection, the PSCM software will be updated, free of charge. The recall began on July 21, 2015. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 15S18.

Steering complaints by Milan model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

  1. 20063 (1%)
  2. 20073 (1%)
  3. 20085 (1%)
  4. 20090 (0%)
  5. 2010247 (25%)
  6. 201176 (40%)

Frequently asked questions

Does the 2011 Mercury Milan have steering problems?
NHTSA has 76 owner complaints about the steering in the 2011 Mercury Milan, 40% of all complaints for this model year. Median mileage at failure is 100,200 miles.
Which Mercury Milan year has the most steering complaints?
The 2010 Mercury Milan has the most steering complaints (247), compared with 76 for the 2011.
Is there a steering recall for the 2011 Mercury Milan?
Yes — 1 NHTSA recall campaign for the 2011 Mercury Milan concerns the steering: 15V340000.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.