2019 Mercedes-Benz Sprinter 2500 Steering Problems
NHTSA lists 15 steering complaints for the 2019 Mercedes-Benz Sprinter 2500, 22% of its 67 total complaints for the year. Median mileage at failure is 4,500 miles. Four related recalls cover power steering hoses, the steering column casing, and the steering spindle bearing.
- Steering complaints
- 15
- 22% of 67
- Crashes reported
- 0
- Fires reported
- 0
- Injuries reported
- 0
- Median mileage
- 4,500 mi
- Related recalls
- 4
Typical steering symptoms owners report
- Owners report the lower power steering hose slipping off or detaching from the pump or cooler, causing sudden loss of power steering assist.
- Some describe the power steering hose clamp as inadequate from the factory, letting the hose work loose over time with use.
- A few owners say the power steering failed again after a dealer performed the recall repair, with the hose disconnecting a second time.
- One owner reported the power steering reservoir running dry with a hose leak found nearby.
- One owner described losing power steering functionality at highway speed with a dashboard warning light on, which cleared after restarting the vehicle.
- One report describes a total loss of steering assist while driving on a steep mountain grade.
When 2019 Mercedes-Benz Sprinter 2500 steering complaints were filed
First complaint Mar 9, 2020, latest Jan 13, 2025.
Steering recalls for the 2019 Mercedes-Benz Sprinter 2500
- NHTSA 21V241000Apr 6, 2021Steering4,444 vehicles
Steering:hydraulic power assist:hose, piping, and connections
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach and cause hydraulic fluid to leak.
Risk: A hydraulic fluid leak may cause a sudden loss of power steering assist, increasing the risk of a crash.
Remedy: DVUSA will notify owners, and dealers will install a screw-type clamp, free of charge. Owner notification letters were mailed on May 28, 2021. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is NV3LETULPX.
- NHTSA 20V663000Oct 28, 2020Steering47,667 vehicles
Steering:hydraulic power assist:hose, piping, and connections
Daimler Vans USA, LLC (DVUSA) is recalling certain 2015-2020 Mercedes Benz Sprinter and Freightliner Sprinter vehicles. The hydraulic power steering return line hoses may detach at their connection points under certain operating conditions, causing hydraulic fluid to leak.
Risk: The sudden loss of power steering assist and hydraulic steering fluid leaking onto the roadway may increase the risk of a crash.
Remedy: DVUSA will notify owners, and dealers will check the return line connections of the power steering system, correcting it as needed, free of charge. The recall began December 23, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this campaign is NV3LETULPE.
- NHTSA 20V110000Feb 25, 2020Steering25 vehicles
Steering:column
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The steering column casing cover may have not been installed, allowing the steering column area to be exposed.
Risk: If small vehicle components, such as nuts and screws, enter the steering column area, the steering operation can be affected, increasing the risk of a crash.
Remedy: DVUSA will notify owners, and Mercedes-Benz or Freightliner Sprinter dealers will replace the steering column with one that has a cover, free of charge. The recall is expected to begin April 10, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3VERKLE.
- NHTSA 20V109000Feb 25, 2020Steering8,595 vehicles
Steering
Daimler Vans USA, LLC (DVUSA) is recalling certain 2019 Mercedes-Benz Sprinter and Freightliner Sprinter vehicles. The screws that secure the intermediate bearing of the steering spindle may not have been properly tightened, potentially causing the screws to loosen and detach.
Risk: If the screws detach, the driver may have difficulty steering the vehicle, increasing the risk of a crash.
Remedy: DVUSA will notify owners, and dealers will replace and properly tighten the steering spindle intermediate bearing screws, free of charge. The recall began April 13, 2020. Owners may contact DVUSA customer service at 1-877-762-8267. DVUSA's number for this recall is VS3SCHLENK.
Steering complaints by Sprinter 2500 model year
Raw complaint counts per model year; newer years have had less time to accumulate complaints.
- 20102 (14%)
- 20110 (0%)
- 20120 (0%)
- 20130 (0%)
- 20140 (0%)
- 20152 (22%)
- 20163 (11%)
- 20174 (31%)
- 20183 (21%)
- 201915 (22%)
- 20208 (10%)
- 20213 (7%)
- 20222 (5%)
- 20232 (12%)
- 20240 (0%)
- 20250 (0%)
Frequently asked questions
- Are there steering complaints for the 2019 Mercedes-Benz Sprinter 2500?
- Yes. NHTSA lists 15 steering complaints for this model year, accounting for 22% of the 67 total complaints filed for 2019.
- Is there a steering recall for the 2019 Sprinter 2500?
- Yes, four related recalls exist: campaign 21V241000 and 20V663000 address power steering return hoses detaching, 20V110000 covers a missing steering column casing cover, and 20V109000 covers loose steering spindle intermediate bearing screws.
- At what mileage do steering problems appear on the 2019 Sprinter 2500?
- The median mileage at failure reported to NHTSA for steering complaints is 4,500 miles.
- Did the steering issues cause crashes or injuries?
- NHTSA data for this component and year shows 0 crashes, 0 fires, and 0 injuries reported.
- Has the recall fixed the power steering hose problem?
- Some owners report the power steering hose failed again after the dealer completed the recall repair, according to complaints filed as late as 2022.