2015 Mercedes-Benz GL350 Problems, Recalls & Reliability
Verdict
GoodComplaint Index
43/100
#5 most-complained of 8 GL350 years
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
The 2015 Mercedes-Benz GL350 has a Complaint Index of 43, ranking 5th out of 8 model years, with a "Good" verdict relative to other GL350 years. NHTSA lists 7 complaints, 1 crash, and 3 recalls, with Engine issues as the top problem area.
- Complaints
- 7
- Recalls
- 3
- Crashes / fires
- 1 / 0
- Injuries / deaths
- 0 / 0
- NHTSA overall rating
- Not rated
- EPA combined MPG
- —
Top 2015 Mercedes-Benz GL350 problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Engine3 (43%)
- Fuel System2 (29%)
- Structure & Body1 (14%)
- Visibility & Wipers1 (14%)
What owners report
- Some owners report sudden unintended acceleration at low speeds that led to a crash into a fixed object when brakes failed to stop the vehicle.
- Owners describe the fuel tank leaking, causing the engine to stall and preventing the vehicle from restarting until roadside assistance added fuel.
- Some drivers report the brake pedal traveling to the floor with no braking response after tapping the pedal to disengage cruise control at highway speed, with the speedometer dropping to zero.
- Owners report smelling strong diesel exhaust odor inside the cabin while stationary, later traced to an oil leak near the turbo requiring fuel injector and leak line replacement.
- Owners describe the trunk/hatch door suddenly failing to open from the outside, with no manual latch available from inside as a backup.
2015 Mercedes-Benz GL350 recalls
3 NHTSA recall campaigns list this model year.
- NHTSA 19V787000Nov 1, 2019Other24,226 vehiclesOver-the-air fix
Communication
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
- NHTSA 18V272000Apr 27, 2018Suspension, Wheels & Tires9,725 vehicles
Suspension:front
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Matic, 2016 GLE400 4Matic, GLE350 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, GLE450 4Matic Coupe and GLE63S AMG 4Matic Coupe, 2015-2016 GL450 4Matic and 2013-2014 GL450 4Matic vehicles equipped with the Active Curve System (ACS). In certain driving conditions, if the oil level in the ACS reservoir is below the minimum level, the oil may foam and leak out of the vent holes in the reservoir cap.
Risk: The leaking oil in the presence of an ignition source can increase the risk of a fire.
Remedy: MBUSA will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. The recall began August 30, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018070015.
- NHTSA 16V900000Dec 14, 2016Transmission & Powertrain48 vehicles
Power train:axle assembly:axle shaft
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain model year 2015 GL350 4Matic Blutec, GL450 4Matic, GL550 4Matic, ML250 Blutec, ML350, ML350 4Matic, ML400 4Matic and 2015-2016 GL63 AMG 4Matic vehicles manufactured September 29, 2014 through March 27, 2015. The affected vehicles have axle bolts on the front and/or rear drive axle carriers that may not have been assembled correctly. As a result, the remaining bolts may fracture.
Risk: If any of the remaining front or rear axle bolts fracture, the vehicle may be unstable, reducing the handling capability and increasing the risk of a crash.
Remedy: MBUSA will notify owners, and dealers will replace the axle carrier bolts, free of charge. The recall is began February 2017. Owners may contact MBUSA customer service at 1-800-367-6372.
2015 compared with other GL350 years
Frequently asked questions
- Is the 2015 Mercedes-Benz GL350 reliable?
- Relative to other GL350 model years, the 2015 ranks 5th out of 8 with a Complaint Index of 43 and a "Good" verdict. NHTSA lists only 7 complaints and 1 crash for this year.
- What are the most common problems with the 2015 Mercedes-Benz GL350?
- Engine problems are the top complaint area, making up 43% of complaints, followed by Fuel System issues at 29%. Median mileage at failure across all issues is 24,300 miles.
- Does the 2015 Mercedes-Benz GL350 have any recalls?
- NHTSA lists 3 recalls for the 2015 GL350, covering the emergency call (eCall) software, an oil reservoir sealing cap, and axle carrier bolts on the rear axle. None are do-not-drive recalls.
- Which Mercedes-Benz GL350 model years should be avoided?
- Based on NHTSA complaint data, 2010 and 2012 carry "Avoid" verdicts with Complaint Index values of 86 and 100, the highest among GL350 years. The 2015 model year, by comparison, has a much lower Complaint Index of 43.