2014 Mercedes-Benz GL350 Problems, Recalls & Reliability
Verdict
GoodComplaint Index
29/100
#6 most-complained of 8 GL350 years
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
The 2014 Mercedes-Benz GL350 has 6 NHTSA complaints and 3 recalls, giving it a complaint index of 29 and a rank of 6th out of 8 model years. NHTSA rates it "Good" relative to other GL350 years, with Engine as the top problem area.
- Complaints
- 6
- Recalls
- 3
- Crashes / fires
- 0 / 0
- Injuries / deaths
- 0 / 0
- NHTSA overall rating
- Not rated
- EPA combined MPG
- —
Top 2014 Mercedes-Benz GL350 problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Engine2 (33%)
- Other2 (33%)
- Steering1 (17%)
- Structure & Body1 (17%)
- Transmission & Powertrain1 (17%)
What owners report
- Power steering can cut out while the vehicle is parked or moving, with the fault sometimes clearing after several restarts.
- Owners report a rattling sound tied to the timing chain that gets worse over time, first noticed by 60,000 miles.
- The panoramic sunroof's middle glass panel has shattered while driving at highway speed with no impact or debris strike.
- Oil leaks from the oil cooler seals have appeared alongside an illuminated check engine light, reported around 140,000 miles.
2014 Mercedes-Benz GL350 recalls
3 NHTSA recall campaigns list this model year.
- NHTSA 19V787000Nov 1, 2019Other24,226 vehiclesOver-the-air fix
Communication
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf
Risk: An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.
Remedy: MBUSA has initiated an Over the Air (OTA) remote update. MBUSA will also notify owners, and dealers will check software for a successful OTA or update the communication module software as needed, free of charge. The recall began December 23, 2019. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2019120008.
- NHTSA 18V272000Apr 27, 2018Suspension, Wheels & Tires9,725 vehicles
Suspension:front
Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2012-2014 ML350 Bluetec 4Matic and ML550 4Matic, 2012-2015 ML63 AMG 4Matic and ML350 4Matic, 2013-2016 GL350 Bluetec 4Matic, GL550 4Matic and GL63 AMG 4Matic, 2017 GLS350d 4Matic, GLS450 4Matic, GLS550 4Matic and GLS63 AMG 4Matic, 2015 ML400 4Matic, 2016 GLE400 4Matic, GLE350 4Matic, GLE63 AMG 4Matic, GLE63S AMG 4Matic, GLE450 4Matic Coupe and GLE63S AMG 4Matic Coupe, 2015-2016 GL450 4Matic and 2013-2014 GL450 4Matic vehicles equipped with the Active Curve System (ACS). In certain driving conditions, if the oil level in the ACS reservoir is below the minimum level, the oil may foam and leak out of the vent holes in the reservoir cap.
Risk: The leaking oil in the presence of an ignition source can increase the risk of a fire.
Remedy: MBUSA will notify owners, and dealers will correct the oil level as necessary and replace the reservoir sealing cap to prevent oil foam from leaking out, free of charge. The recall began August 30, 2018. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2018070015.
- NHTSA 14V158000Mar 31, 2014Other69 vehicles
Child seat:latch strap
Mercedes Benz USA, LLC (Mercedes) is recalling certain model year 2014 GL350 BlueTEC 4Matic, GL450 4Matic, GL550 4Matic, and GL63 AMG vehicles manufactured November 4, 2013, through November 15, 2013. In the affected vehicles, the foldable second row seat bottom may not fold down low enough to allow proper use of the child seat achors. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 225, "Child Restraint Anchorage Systems."
Risk: Without the use of the lower anchor points, a child restraint may be insufficiently or improperly anchored to the seat, increasing the risk of injury to the child in the event of a crash.
Remedy: Mercedes will notify owners, and dealers will inspect and, if necessary, replace the seat pan of the second row seat, free of charge. The recall began on May 2, 2014. Owners may contact Mercedes at 1-800-367-6372.
2014 compared with other GL350 years
Frequently asked questions
- Is the 2014 Mercedes-Benz GL350 reliable?
- Compared to other GL350 model years, 2014 ranks 6th out of 8 with a complaint index of 29, giving it a "Good" verdict. It has 6 NHTSA complaints and 3 recalls.
- What are the most common problems on the 2014 GL350?
- NHTSA lists Engine as the top problem area, accounting for 33% of complaints, with a median failure mileage of 100,000 miles. Steering, Structure & Body, and Transmission & Powertrain each account for 17% of complaints.
- Does the 2014 GL350 have any recalls?
- Yes, NHTSA lists 3 recalls for the 2014 GL350, covering an eCall software date/time fault, an oil reservoir sealing cap issue shared with related ML and GL models, and a second-row seat pan inspection/replacement for vehicles built November 4–15, 2013. None are do-not-drive recalls.
- How does the 2014 GL350 compare to other years?
- The 2014 GL350's complaint index of 29 is lower than 2010 (86), 2011 (71), 2012 (100), and 2013 (57), meaning it had fewer reported problems than those years.