2024 Lexus NX Problems, Recalls & Reliability
Verdict
AvoidComplaint Index
100/100
#1 most-complained of 11 NX years
The 2024 Lexus NX ranks worst of 11 model years tracked, with a Complaint Index of 100 and rank 1 (most complained-about). NHTSA lists 45 complaints, 4 recalls, 6 crashes, 2 fires, and a median failure mileage of 19,500 miles, mostly tied to the Electrical System.
- Complaints
- 45
- Recalls
- 4
- Crashes / fires
- 6 / 2
- Injuries / deaths
- 5 / 0
- NHTSA overall rating
- Not rated
- EPA combined MPG
- 28
- 25.5 city / 32.5 hwy
Top 2024 Lexus NX problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Electrical System21 (47%)
- Other10 (22%)
- Structure & Body10 (22%)
- Collision Avoidance & Cameras6 (13%)
- Engine4 (9%)
- Transmission & Powertrain4 (9%)
- Brakes3 (7%)
- Visibility & Wipers3 (7%)
- Fuel System2 (4%)
- Lane Departure2 (4%)
What owners report
- Owners describe the collision warning and automatic braking systems failing to activate before a crash, including a rear-end collision on the freeway.
- A driver-side door reportedly sparked at a light fixture and caught fire, cutting off the car's electrical power.
- Some owners report the vehicle surging or accelerating unexpectedly during low-speed parking maneuvers despite the brake being applied.
- One owner reported a fire starting at the front of a parked, turned-off vehicle that spread to another car nearby.
- Windshield wipers were described as leaving several inches of glass uncleaned near the edges.
- The fuel door latch reportedly stuck shut, requiring prying it open by hand to refuel.
2024 Lexus NX recalls
4 NHTSA recall campaigns list this model year.
- NHTSA 26V162000Mar 18, 2026Collision Avoidance & Cameras144,200 vehicles
Back over prevention:software
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2025 Lexus NX350, NX250, 2023-2026 RX350, and 2024-2026 TX350 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the rearview camera software or replace the rearview camera, as necessary, free of charge. Owner notification letters were mailed May 15, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB02 and 26LA02.
- NHTSA 25V744000Oct 30, 2025Collision Avoidance & Cameras1,024,407 vehicles
Back over prevention:display function
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
- NHTSA 25V040000Jan 29, 2025Airbags1,716 vehicles
Air bags:frontal:driver clockspring/spiral cassette
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
Remedy: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
2024 Lexus NX fuel economy and fuel cost
- City
- 25.5 MPG
- Highway
- 32.5 MPG
- Combined
- 28 MPG
- Annual fuel cost (EPA)
- $2,300
- 15,000 mi/yr
- Fuel
- Premium
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2024 compared with other NX years
Frequently asked questions
- Is the 2024 Lexus NX reliable?
- Compared with other NX model years, the 2024 ranks worst, with a Complaint Index of 100 and rank 1 out of 11 years tracked. NHTSA lists 45 complaints, 6 crashes, and 2 fires for this year.
- What is the biggest problem with the 2024 Lexus NX?
- The Electrical System is the top problem area, accounting for 21 of 45 complaints (47%), including reports of fires and a crash. Median mileage at failure for this group is 19,500 miles.
- Does the 2024 Lexus NX have any recalls?
- NHTSA lists 4 recalls for the 2024 NX, covering the rearview camera display, the Panoramic View Monitor software, the airbag spiral cable assembly, and head restraints that could come loose.
- How does the 2024 NX compare to other NX years?
- The 2024 NX has the highest Complaint Index (100) of any year in the dataset, worse than the 2025 (90) and 2022 (80), both also rated Avoid, while years like 2017 and 2018 scored 10 and 0.