YearToAvoid

2023 Lexus NX Problems, Recalls & Reliability

Verdict

Caution

Complaint Index

70/100

#4 most-complained of 11 NX years

Based on NHTSA complaints per model-year, not a reliability rating. Methodology

The 2023 Lexus NX has 15 NHTSA complaints, 3 recalls, and a Complaint Index of 70, ranking 4th worst out of 11 model years. It carries a Caution verdict, with Electrical System, Engine, and Structure & Body each accounting for 20% of complaints.

Complaints
15
Recalls
3
Crashes / fires
1 / 0
Injuries / deaths
1 / 0
NHTSA overall rating
Not rated
EPA combined MPG
28
25.5 city / 32.5 hwy

Top 2023 Lexus NX problems

NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.

  1. Electrical System3 (20%)
  2. Engine3 (20%)
  3. Other3 (20%)
  4. Structure & Body3 (20%)
  5. Transmission & Powertrain2 (13%)
  6. Airbags1 (7%)
  7. Brakes1 (7%)
  8. Collision Avoidance & Cameras1 (7%)

What owners report

  • Airbags failed to deploy in a side-impact crash even though a wire pull indicated deployment had occurred.
  • Water intrusion through the hood can reach an under-hood computer and cause the vehicle to not start.
  • Adaptive Cruise Control triggered an abrupt stop near parked cars with no vehicle actually ahead, around 8,000 miles.
  • The auto start-stop feature sometimes engages while braking, producing a loud grinding noise.
  • The engine unintentionally accelerated while parking, nearly causing a collision, at roughly 11,000 miles.
  • Shifting from Neutral to Drive after using a conveyor car wash sometimes fails unless the driver first selects Park.
2023 Lexus NX complaints: complaints filed per month3Sep 2023Mar 2024Jul 2024Mar 2025Aug 2026
17 complaints filed with NHTSA from Sep 2023 to Sep 2026; peak Sep 2023 (3).

2023 Lexus NX recalls

3 NHTSA recall campaigns list this model year.

  1. NHTSA 26V162000Mar 18, 2026Collision Avoidance & Cameras144,200 vehicles

    Back over prevention:software

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2025 Lexus NX350, NX250, 2023-2026 RX350, and 2024-2026 TX350 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

    Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

    Remedy: Dealers will update the rearview camera software or replace the rearview camera, as necessary, free of charge. Owner notification letters were mailed May 15, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB02 and 26LA02.

  2. NHTSA 25V744000Oct 30, 2025Collision Avoidance & Cameras1,024,407 vehicles

    Back over prevention:display function

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

    Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

    Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

  3. NHTSA 25V040000Jan 29, 2025Airbags1,716 vehicles

    Air bags:frontal:driver clockspring/spiral cassette

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    Risk: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.

    Remedy: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.

2023 Lexus NX fuel economy and fuel cost

City
25.5 MPG
Highway
32.5 MPG
Combined
28 MPG
Annual fuel cost (EPA)
$2,300
15,000 mi/yr
Fuel
Premium
Current regular gas
$4.32/gal
national avg.

EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.

2023 compared with other NX years

Complaint Index by model year (0 = fewest issues, 100 = most)025507510020152016201720182019202020212022202320242025
Complaint Index: 0 = fewest issues, 100 = most, relative to other years of this model. Avoid Caution Good Best
YearVerdictIndexComplaintsRecallsMPG
2021Caution6017024.5
2022Avoid8027228
2023Caution7015328
2024Avoid10045428
2025Avoid9018528

All Lexus NX years: best and worst →

Frequently asked questions

Is the 2023 Lexus NX reliable?
NHTSA lists 15 complaints and 3 recalls for the 2023 NX, giving it a Complaint Index of 70 and a Caution verdict, ranking 4th worst among the 11 model years with data.
What are the most common problems with the 2023 Lexus NX?
Electrical System, Engine, and Structure & Body issues each make up 20% of complaints, followed by Transmission & Powertrain at 13%.
Does the 2023 Lexus NX have any recalls?
Yes, NHTSA lists 3 recalls covering the rearview camera display, the Panoramic View Monitor software, and an airbag spiral cable assembly, none of which are do-not-drive recalls.
How does the 2023 Lexus NX compare to other NX years?
The 2023 NX's Complaint Index of 70 is worse than 2015-2021 model years but better than 2022 (80), 2024 (100), and 2025 (90), which all carry Avoid verdicts.
What is the fuel economy of the 2023 Lexus NX?
The 2023 NX gets 28 mpg combined (25.5 city / 32.5 highway), with an estimated annual fuel cost of $2,300 according to the EPA.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.