YearToAvoid

2023 Lexus NX Reliability Data: Problems & Recalls

Caution The 2023 Lexus NX has a Complaint Index of 50 with 15 complaints and 3 recalls, ranking 6th worst of 11 model years and earning a Caution verdict relative to other NX years.

Based on NHTSA complaints per model-year, not a reliability rating. Methodology

YearToAvoid Scorecard

Complaint Index
50/100
#6 of 11 NX years
Verdict
Caution
vs. other years of this model
Complaints
15
unique NHTSA reports
Recalls
3
distinct NHTSA campaigns
Crashes
1
reported in complaints
Fires
0
Injuries
1
Top issue
Electrical System
Best nearby year
2018
rated Best
NHTSA overall rating
Not rated
EPA combined MPG
28
25.5 city / 32.5 hwy
Injuries / deaths
1 / 0

Top 2023 Lexus NX problems

Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.

  1. Electrical System3 (20%)
  2. Engine3 (20%)
  3. Other3 (20%)
  4. Structure & Body3 (20%)
  5. Transmission & Powertrain2 (13%)
  6. Airbags1 (7%)
  7. Brakes1 (7%)
  8. Collision Avoidance & Cameras1 (7%)

A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.

What owners report

  • Airbags failed to deploy in a side-impact crash even though the wiring showed signs of deployment activity.
  • Water entering under the hood during hand-washing has caused electrical faults and no-start conditions, prompting dealers to add foam trim to some cars.
  • Adaptive Cruise Control has triggered abrupt, unexpected stops with no vehicle ahead, accompanied by a false Forward Collision Avoidance warning.
  • The auto start-stop feature has produced a loud grinding noise when releasing the brakes after the engine restarts.
  • Owners report unintended acceleration while parking, coming within inches of a collision before manually stopping the vehicle.
  • A battery-related shutdown locked all doors and trapped an owner inside the car for an extended period in hot weather.
2023 Lexus NX complaints: complaints filed per month3Sep 2023Mar 2024Jul 2024Mar 2025Aug 2026
15 complaints filed with NHTSA from Sep 2023 to Sep 2026; peak Mar 2025 (3).

2023 Lexus NX recalls

3 NHTSA recall campaigns list this model year.

  1. NHTSA 26V162000Mar 18, 2026Collision Avoidance & Cameras144,200 vehicles

    Back over prevention:software

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2025 Lexus NX350, NX250, 2023-2026 RX350, and 2024-2026 TX350 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

    Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

    Remedy: Dealers will update the rearview camera software or replace the rearview camera, as necessary, free of charge. Owner notification letters were mailed May 15, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 26LB02 and 26LA02.

  2. NHTSA 25V744000Oct 30, 2025Collision Avoidance & Cameras1,024,407 vehicles

    Back over prevention:display function

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

    Risk: A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.

    Remedy: Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.

  3. NHTSA 25V040000Jan 29, 2025Airbags1,716 vehicles

    Air bags:frontal:driver clockspring/spiral cassette

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    Risk: A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.

    Remedy: Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.

2023 Lexus NX fuel economy and fuel cost

City
25.5 MPG
Highway
32.5 MPG
Combined
28 MPG
Annual fuel cost (EPA)
$2,300
15,000 mi/yr
Fuel
Premium
Current regular gas
$4.32/gal
national avg.

EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.

2023 compared with other NX years

Complaint Index by model year (0 = fewest issues, 100 = most)025507510020152016201720182019202020212022202320242025
Complaint Index: 0 = fewest issues, 100 = most, relative to other years of this model. Avoid Caution Good Best
YearVerdictIndexComplaintsRecallsMPG
2021Caution6017024.5
2022Avoid8027228
2023Caution5015328
2024Avoid10045428
2025Avoid9018528

All Lexus NX years: best and worst →

Frequently asked questions

Is the 2023 Lexus NX reliable?
NHTSA data gives the 2023 NX a Complaint Index of 50 and a Caution verdict, ranking 6th worst out of 11 NX model years. It is not the worst year, but it trails several earlier NX years with lower complaint indexes.
What problems does the 2023 Lexus NX have?
Owners most often reported issues in the Electrical System, Engine, and Structure & Body categories, each accounting for 20% of complaints, followed by Transmission & Powertrain at 13%.
Does the 2023 Lexus NX have any recalls?
NHTSA lists 3 recall campaigns for the 2023 NX covering the rearview camera, the Panoramic View Monitor parking assist software, and an airbag spiral cable assembly issue; none are do-not-drive recalls.
How does the 2023 NX compare to other NX years?
The 2023 NX's Complaint Index of 50 is worse than the 2015-2019 NX years, which range from Good to Best, but better than the 2022, 2024, and 2025 NX years, which are all rated Avoid.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.