2010 Lexus Hs 250 Hybrid Problems, Recalls & Reliability
Verdict
No verdictComplaint Index
100/100
#1 most-complained of 2 Hs 250 Hybrid years
NHTSA lists 76 complaints for the 2010 Lexus Hs 250 Hybrid, the only model year with meaningful data (2011 has just 3). Top complaint areas are Suspension, Wheels & Tires (30 complaints, 39%) and Brakes (27 complaints, 36%), with 4 recalls filed and a Complaint Index of 100, ranking it worst of the 2 years tracked.
- Complaints
- 76
- Recalls
- 4
- Crashes / fires
- 9 / 0
- Injuries / deaths
- 5 / 0
- NHTSA overall rating
- Not rated
- EPA combined MPG
- —
Top 2010 Lexus Hs 250 Hybrid problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Suspension, Wheels & Tires30 (39%)
- Brakes27 (36%)
- Electrical System17 (22%)
- Engine9 (12%)
- Fuel System3 (4%)
- Other3 (4%)
- Airbags2 (3%)
- Transmission & Powertrain2 (3%)
- Visibility & Wipers2 (3%)
- Structure & Body1 (1%)
What owners report
- Owners report sudden unintended acceleration while parking at low speed, with the car lurching forward into nearby objects.
- Some describe brake pedal application that failed to stop the car, resulting in low-speed collisions.
- Reports mention rear suspension arms or tie-rod nuts loosening or corroding, causing the vehicle to veer side to side at highway speed.
- One owner reported all interior and exterior lights going out while turning at night, leading to a crash.
- Another reported airbags failing to deploy after being rear-ended, despite a subsequent chain-reaction crash.
- A suspension recall remedy was performed on one vehicle but the problem recurred, prompting a second recall notice.
2010 Lexus Hs 250 Hybrid recalls
4 NHTSA recall campaigns list this model year.
- NHTSA 17V619000Oct 4, 2017Electrical System18,130 vehicles
Electrical system
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010 Lexus HS 250h Hybrid vehicles. A component within the hybrid transaxle assembly may short circuit and result in a reduction or a complete loss of available power for moving the vehicle.
Risk: A complete loss of motive power can increase the risk of a crash.
Remedy: Lexus will notify owners, and dealers will replace the hybrid vehicle transaxle assembly, free of charge. The recall began on December 1, 2017. Owners may contact 1-800-255-3987. Toyota's number for this recall is HLE.
- NHTSA 16V596000Aug 12, 2016Suspension, Wheels & Tires337,449 vehicles
Suspension:rear
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2011 Toyota RAV4 vehicles manufactured October 31, 2005, to September 7, 2010, and 2010 Lexus HS250h vehicles manufactured July 6, 2009, to August 26, 2010. The affected vehicles have rear suspension arms (rear tie rods) with adjusting lock nuts that may have been improperly tightened after servicing. As a result of being loose, the arm may have thread damage and may rust, possibly leading to the failure of the arm and an abrupt change in the vehicle's alignment.
Risk: Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Toyota will notify owners and dealers will replace both rear suspension arms and encapsulate the locknuts, free of charge. The recall began on September 30, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are G0V for Toyota vehicles and GLK for Lexus vehicles. Note: This recall supersedes recall 13V-383, in which some vehicles were only inspected, sealed, and did not have both arms replaced. The affected vehicles were previously recalled under 13V-383, but did not have both rear suspension arms replaced at that time. Those vehicles need to have both arms replaced as part of this recall remedy.
- NHTSA 13V383000Aug 28, 2013Suspension, Wheels & Tires780,584 vehicles
Suspension:rear
Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.
Risk: Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will inspect the tie rods and replace any that have rust or corrosion on the alignment adjustment threads. All of the rear tie rods will then be encased in an epoxy to prevent future environmental damage. Due to limitations in parts, the recall remedy will be launched in phases from September 2013 through mid-April 2014. All owners will receive notification of the recall, with most receiving second notifications when parts are available in their area. IMPORTANT: This recall supersedes Toyota and Lexus recall 12V-373. All vehicles that have been inspected and remedied under the previous recall need to be re-inspected and have the appropriate remedy applied.
2010 compared with other Hs 250 Hybrid years
| Year | Verdict | Index | Complaints | Recalls | MPG |
|---|---|---|---|---|---|
| 2010 | No verdict | 100 | 76 | 4 | — |
| 2011 | No verdict | 0 | 3 | 0 | — |
Frequently asked questions
- Is the 2010 Lexus Hs 250 Hybrid reliable?
- Among the 2 model years with data, 2010 has the higher Complaint Index (100) and ranks worst, with 76 complaints, 9 crashes, and 5 injuries reported to NHTSA.
- What problems does the 2010 Lexus Hs 250 Hybrid have?
- NHTSA complaints center on Suspension, Wheels & Tires (30 complaints, 39% share) and Brakes (27 complaints, 36% share), followed by Electrical System (17 complaints) and Engine (9 complaints).
- Does the 2010 Lexus Hs 250 Hybrid have recalls?
- Yes, NHTSA lists 4 recalls: three for Suspension, Wheels & Tires issues (rear suspension arms and tie-rod nuts) and one for an Electrical System short circuit risk in the hybrid transaxle. None are do-not-drive recalls.
- At what mileage do problems typically show up?
- The median mileage at failure across all complaints is 78,950 miles; Suspension complaints show a median of 71,150 miles and Brakes a median of 79,000 miles.
- How does 2010 compare to the 2011 Hs 250 Hybrid?
- The 2011 model year has only 3 complaints and 0 recalls versus 76 complaints, 4 recalls, and a Complaint Index of 100 for 2010, though the 2011 sample size is small.