2010 Lexus Hs 250 Hybrid Suspension, Wheels & Tires Problems
NHTSA lists 30 Suspension, Wheels & Tires complaints for the 2010 Lexus Hs 250 Hybrid, 39% of all 76 complaints for the year. Median mileage at failure was 71,150. Three related recalls (12V373000, 13V383000, 16V596000) cover rear suspension arms and tie-rod nut corrosion.
- Suspension, Wheels & Tires complaints
- 30
- 39% of 76
- Crashes reported
- 0
- Fires reported
- 0
- Injuries reported
- 0
- Median mileage
- 71,150 mi
- Related recalls
- 3
Typical suspension symptoms owners report
- Owners report the rear suspension arms and tie-rod nuts corroding or loosening, causing the vehicle to veer side to side at highway speed.
- Several owners describe being unable to get the rear suspension arm recall (16V596000) completed because dealers reported a nationwide parts shortage lasting months.
- Some owners report driving with the recalled part on back order without being told whether it was safe to continue driving.
- One owner reports the vehicle needed wheel alignment three times within days of purchase, alongside a separate braking issue where the pedal had to be pressed hard and released a squeaking sound.
- A number of complaints were filed simply to document notification of the suspension recalls, with no failure yet experienced at the time.
When 2010 Lexus Hs 250 Hybrid suspension complaints were filed
First complaint Aug 28, 2013, latest Oct 28, 2021.
Suspension, Wheels & Tires recalls for the 2010 Lexus Hs 250 Hybrid
- NHTSA 16V596000Aug 12, 2016Suspension, Wheels & Tires337,449 vehicles
Suspension:rear
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2006-2011 Toyota RAV4 vehicles manufactured October 31, 2005, to September 7, 2010, and 2010 Lexus HS250h vehicles manufactured July 6, 2009, to August 26, 2010. The affected vehicles have rear suspension arms (rear tie rods) with adjusting lock nuts that may have been improperly tightened after servicing. As a result of being loose, the arm may have thread damage and may rust, possibly leading to the failure of the arm and an abrupt change in the vehicle's alignment.
Risk: Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Toyota will notify owners and dealers will replace both rear suspension arms and encapsulate the locknuts, free of charge. The recall began on September 30, 2016. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are G0V for Toyota vehicles and GLK for Lexus vehicles. Note: This recall supersedes recall 13V-383, in which some vehicles were only inspected, sealed, and did not have both arms replaced. The affected vehicles were previously recalled under 13V-383, but did not have both rear suspension arms replaced at that time. Those vehicles need to have both arms replaced as part of this recall remedy.
- NHTSA 13V383000Aug 28, 2013Suspension, Wheels & Tires780,584 vehicles
Suspension:rear
Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.
Risk: Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will inspect the tie rods and replace any that have rust or corrosion on the alignment adjustment threads. All of the rear tie rods will then be encased in an epoxy to prevent future environmental damage. Due to limitations in parts, the recall remedy will be launched in phases from September 2013 through mid-April 2014. All owners will receive notification of the recall, with most receiving second notifications when parts are available in their area. IMPORTANT: This recall supersedes Toyota and Lexus recall 12V-373. All vehicles that have been inspected and remedied under the previous recall need to be re-inspected and have the appropriate remedy applied.
- NHTSA 12V373000Aug 2, 2012Suspension, Wheels & Tires780,584 vehicles
Suspension:rear
Toyota is recalling certain model year 2006 through 2011 RAV4 and 2010 Lexus HS250h passenger vehicles manufactured from October 2005 through September 2010. If the nuts for adjusting the rear wheel alignment are improperly tightened during service, the rear suspension arm (rear tie rod) may develop unwanted movement and rust, leading to thread damage and eventual failure. Failure of the rear tie rod will cause an abrupt change in the vehicle's alignment.
Risk: Failure of the rear tie rod could cause a loss of vehicle control, increasing the risk of a crash.
Remedy: Toyota will notify owners, and dealers will inspect the rear tie-rod nut for looseness and replace any suspect tie-rod found loose. Dealers will also affix instructions in multiple places to prevent improper servicing in the future. The recall began on November 30, 2012. Owners may contact Toyota at 1-800-331-4331 or Lexus at 1-800-255-3987.
Suspension, Wheels & Tires complaints by Hs 250 Hybrid model year
Raw complaint counts per model year; newer years have had less time to accumulate complaints.
- 201030 (39%)
- 20111 (33%)
Frequently asked questions
- Does the 2010 Lexus Hs 250 Hybrid have a suspension recall?
- Yes. NHTSA lists three related recalls: 12V373000 and 13V383000 covering rear tie-rod nut corrosion, and 16V596000 covering replacement of both rear suspension arms.
- How common are suspension, wheels and tires complaints on the 2010 Hs 250 Hybrid?
- NHTSA lists 30 complaints in this area, which is 39% of the 76 total complaints filed for the 2010 model year.
- At what mileage do suspension problems typically show up?
- The median mileage at failure reported to NHTSA for this component area is 71,150 miles.
- Were there crashes or injuries linked to the suspension issues?
- NHTSA data shows 0 crashes, 0 fires, and 0 injuries reported in connection with these suspension, wheels and tires complaints.
- Was parts availability an issue for the recall repair?
- Yes, multiple owners reported that dealers could not complete the 16V596000 recall repair because the replacement rear suspension arm parts were on back order for an extended period.