2021 Jeep Grand Cherokee Suspension, Wheels & Tires Problems
NHTSA lists 35 Suspension, Wheels & Tires complaints for the 2021 Jeep Grand Cherokee, 9% of that year's 403 total complaints, with a median failure mileage of 36,000. Two related recalls cover ball joint separation and detaching rear coil springs.
- Suspension, Wheels & Tires complaints
- 35
- 9% of 403
- Crashes reported
- 3
- Fires reported
- 0
- Injuries reported
- 1
- Median mileage
- 36,000 mi
- Related recalls
- 2
Typical suspension symptoms owners report
- Owners report a right rear lower control arm breaking while driving, causing the wheel and axle to cock out of position.
- Some describe a loud hollow thump or bang from the rear suspension over bumps, worse when the spare tire is removed.
- Others report steering wheels locking up at low speed, sometimes paired with 'Service Active Dampening System' or 'Service Power Steering' warnings.
- Several note a jittery, washboard-like ride with vibrations that increase over 35 mph and make steering harder to control.
- Owners report erratic electric steering behavior at low speed during turns, accompanied by a strange noise and multiple system warning messages.
- Some contacted about the coil spring recall (23V413000) said replacement parts were unavailable for an extended period.
When 2021 Jeep Grand Cherokee suspension complaints were filed
First complaint Dec 31, 2020, latest May 16, 2026.
Suspension, Wheels & Tires recalls for the 2021 Jeep Grand Cherokee
- NHTSA 24V132000Feb 22, 2024Suspension, Wheels & Tires338,238 vehicles
Suspension:front:control arm:upper ball joint
Chrysler (FCA US, LLC) is recalling certain 2021-2023 Jeep Grand Cherokee L and 2022-2023 Jeep Grand Cherokee vehicles. The upper control arm ball joint and steering knuckle may separate and cause the wheel to fall outward, resulting in a loss of vehicle control.
Risk: A loss of vehicle control increases the risk of a crash.
Remedy: Dealers will replace the upper control arm pinch bolts, free of charge. Owner notification letters were mailed April 2, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA's number for this recall is 10B.
- NHTSA 23V413000Jun 8, 2023Suspension, Wheels & Tires305,282 vehicles
Suspension:rear:springs:coil springs
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. The rear coil springs may have been incorrectly installed and detach from the vehicle while driving.
Risk: Rear coil springs that detach from the vehicle while driving increases the risk of a crash.
Remedy: Dealers will inspect and if necessary, repair the rear coil spring assemblies, free of charge. Owner notification letters were mailed June 29, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 64A. This recall is replaced by NHTSA recall 26V051. All vehicles will need to have the new recall remedy performed.
Suspension, Wheels & Tires complaints by Grand Cherokee model year
Raw complaint counts per model year; newer years have had less time to accumulate complaints.
Frequently asked questions
- How many suspension, wheel, and tire complaints does the 2021 Jeep Grand Cherokee have?
- NHTSA lists 35 complaints in this area for the 2021 model year, which is 9% of the 403 total complaints filed for that year.
- Is there a suspension recall for the 2021 Jeep Grand Cherokee?
- Yes. Recall 24V132000 addresses upper control arm ball joints and steering knuckles that may separate, and recall 23V413000 addresses rear coil springs that may detach while driving.
- At what mileage do suspension problems tend to appear?
- The median mileage at failure reported to NHTSA for this problem area is 36,000 miles.
- Did any suspension complaints involve crashes?
- Yes, NHTSA data shows 3 crashes and 1 injury linked to Suspension, Wheels & Tires complaints on the 2021 Grand Cherokee.