How many steering complaints does the 2021 Jeep Grand Cherokee have?

NHTSA lists 102 steering complaints for the 2021 model year, accounting for 25% of all 403 complaints filed for that year.

Is there a steering recall for the 2021 Jeep Grand Cherokee?

Yes. Recall 23V352000, reported May 18, 2023, covers a steering column intermediate shaft that may have been incorrectly assembled and can disconnect from the u-joint. It affects 2021-2023 Grand Cherokee L and 2022-2023 Grand Cherokee models.

Have steering problems caused crashes in the 2021 Grand Cherokee?

NHTSA data shows 6 crashes and 3 injuries linked to steering complaints for this model year.

At what mileage do steering problems typically appear?

The median mileage at failure reported to NHTSA for steering complaints is 19,146 miles.

How does 2021 compare to other Grand Cherokee years for steering complaints?

The 2021 model year's 25% share of complaints tied to steering is the highest of any year listed, well above years like 2018 (2%) or 2019 (4%).

2021 Jeep Grand Cherokee Steering Problems

NHTSA lists 102 steering complaints for the 2021 Jeep Grand Cherokee, 25% of all complaints filed for the year, with 6 crashes and 3 injuries reported. A related recall (23V352000) covers a steering column intermediate shaft that can disconnect from the u-joint.

Steering complaints: 102; 25% of 403
Crashes reported: 6
Fires reported: 0
Injuries reported: 3
Median mileage: 19,146 mi
Related recalls: 1

Typical steering symptoms owners report

Owners report sudden, temporary loss of power steering assist while driving, making the vehicle hard to control until assist returns.
Some drivers describe the steering wheel locking up or ceasing to turn, sometimes paired with a 'Service power steering' or 'Service active dampening system' warning.
Several complaints describe the vehicle failing to track the intended turn direction, drifting toward a curb or guard rail instead of following steering input.
One owner reported power steering going out after shifting the transfer case to neutral for towing, with assist returning only after 20-30 minutes.
Loss of steering has been linked in some reports to broader electrical or body control module communication failures affecting multiple systems at once.
A steering column intermediate shaft defect, covered by a separate recall, can disconnect from the u-joint and affect steering control.

When 2021 Jeep Grand Cherokee steering complaints were filed

First complaint Mar 30, 2021, latest Feb 25, 2026.

102 complaints filed with NHTSA from Mar 2021 to Feb 2026; peak Feb 2022 (14).

Steering recalls for the 2021 Jeep Grand Cherokee

NHTSA 23V352000May 18, 2023Steering89,372 vehicles
Steering:column
Chrysler (FCA US, LLC) is recalling certain 2022-2023 Jeep Grand Cherokee and 2021-2023 Jeep Grand Cherokee L vehicles. An incorrectly assembled steering column intermediate shaft may disconnect from the u-joint, and result in a loss of steering control.
Risk: A loss of steering control increases the risk of a crash.
Remedy: Dealers will inspect and, if necessary, replace the intermediate shaft and assembly parts, free of charge. Owner notification letters were mailed June 6, 2023. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 58A.

Steering complaints by Grand Cherokee model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

20103 (3%)
201186 (5%)
201299 (6%)
201326 (3%)
201481 (3%)
201541 (3%)
201616 (5%)
201718 (5%)
201814 (2%)
201914 (4%)
202013 (5%)
2021102 (25%)
202223 (9%)
202342 (11%)
20248 (3%)
20252 (3%)

Frequently asked questions

How many steering complaints does the 2021 Jeep Grand Cherokee have?: NHTSA lists 102 steering complaints for the 2021 model year, accounting for 25% of all 403 complaints filed for that year.
Is there a steering recall for the 2021 Jeep Grand Cherokee?: Yes. Recall 23V352000, reported May 18, 2023, covers a steering column intermediate shaft that may have been incorrectly assembled and can disconnect from the u-joint. It affects 2021-2023 Grand Cherokee L and 2022-2023 Grand Cherokee models.
Have steering problems caused crashes in the 2021 Grand Cherokee?: NHTSA data shows 6 crashes and 3 injuries linked to steering complaints for this model year.
At what mileage do steering problems typically appear?: The median mileage at failure reported to NHTSA for steering complaints is 19,146 miles.
How does 2021 compare to other Grand Cherokee years for steering complaints?: The 2021 model year's 25% share of complaints tied to steering is the highest of any year listed, well above years like 2018 (2%) or 2019 (4%).