2024 Jeep Grand Cherokee 4XE Problems, Recalls & Reliability
Verdict
GoodComplaint Index
33/100
#3 most-complained of 4 Grand Cherokee 4XE years
The 2024 Jeep Grand Cherokee 4XE has 23 NHTSA complaints, 2 recalls, and a Complaint Index of 33, ranking 3rd worst out of 4 model years, with a 'Good' verdict relative to other 4XE years.
- Complaints
- 23
- Recalls
- 2
- Crashes / fires
- 1 / 2
- Injuries / deaths
- 1 / 0
- NHTSA overall rating
- 5 / 5 ★
- EPA combined MPG
- 23
- 23 city / 24 hwy
Top 2024 Jeep Grand Cherokee 4XE problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Engine13 (57%)
- Electrical System12 (52%)
- Other7 (30%)
- Transmission & Powertrain6 (26%)
- Brakes3 (13%)
- Collision Avoidance & Cameras2 (9%)
- Airbags1 (4%)
- Fuel System1 (4%)
- Lane Departure1 (4%)
- Steering1 (4%)
What owners report
- Owners report the high-voltage battery catching fire while driving or shortly after parking, sometimes without warning lights.
- Owners report the engine shutting off unexpectedly while driving in electric or hybrid mode, occasionally leaving the vehicle stuck in park.
- Owners report sudden electrical faults disabling power steering assist, lane assist, auto park, and SOS calling at the same time.
- Owners report the transmission hesitating or losing power at high altitude, with one case leading to a turbocharger replacement after failure at 3,500 miles.
- Owners report brake failure to stop as intended along with unintended acceleration in one crash-related complaint.
- Owners report grinding and clicking noises from the steering along with transmission jumping at low speeds.
2024 Jeep Grand Cherokee 4XE recalls
2 NHTSA recall campaigns list this model year.
- NHTSA 25V766000Nov 6, 2025Engine117,904 vehicles
Engine
Chrysler (FCA US, LLC) is recalling certain 2023-2025 Jeep Grand Cherokee 4XE and 2024-2025 Jeep Wrangler 4XE Plug-In Hybrid Electric (PHEV) vehicles. Debris inside the engine may cause engine failure, which can result in a loss of drive power and/or an engine compartment fire.
Risk: A loss of drive power increases the risk of a crash, and a vehicle fire can increase the risk of injury.
Remedy: Dealers will install a software update and replace the block or engine as necessary, free of charge. Owner notification letters were mailed beginning May 7, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 78C. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov beginning November 13, 2025.
- NHTSA 24V720000Sep 27, 2024Electrical System154,032 vehicles
Electrical system:propulsion system:traction battery
Chrysler (FCA US, LLC) is recalling certain 2020-2024 Jeep Wrangler 4XE and 2022-2024 Jeep Grand Cherokee 4XE vehicles. The high voltage battery may fail internally and lead to a vehicle fire while parked or driving.
Risk: A vehicle fire while parked or driving can increase the risk of injury.
Remedy: This recall is replaced by NHTSA recall number 25V741. Vehicles already repaired under this recall will need to have the new remedy completed. Owners are advised to park outside and away from structures, and not to recharge their vehicles until they are repaired. Dealers will update the high voltage battery pack software and replace the battery pack assembly, if necessary, free of charge. Interim notification letters, notifying owners of the safety risk, were mailed October 11, 2024. Owner notification letters were mailed beginning December 2024. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is 95B. Vehicles in this recall that were previously recalled for the same issue under NHTSA Recall 23V-787 will need to have the new remedy performed.
2024 Jeep Grand Cherokee 4XE fuel economy and fuel cost
- City
- 23 MPG
- Highway
- 24 MPG
- Combined
- 23 MPG
- Annual fuel cost (EPA)
- $2,800
- 15,000 mi/yr
- Fuel
- Regular Gas and Electricity
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2024 compared with other Grand Cherokee 4XE years
Frequently asked questions
- Is the 2024 Jeep Grand Cherokee 4XE reliable?
- NHTSA lists 23 complaints and 2 recalls for the 2024 model, giving it a Complaint Index of 33, which is lower than the 2022 (100) and 2023 (67) model years, earning it a 'Good' verdict relative to other 4XE years.
- What year Jeep Grand Cherokee 4XE should I avoid?
- Based on NHTSA data, the 2022 model year has the highest Complaint Index at 100 with 148 complaints and 12 recalls, making it the year to avoid among the 4XE lineup; 2024 ranks 3rd worst of 4 years covered.
- Does the 2024 Jeep Grand Cherokee 4XE have a recall?
- Yes. Recall 25V766000 covers debris inside the engine that may cause engine failure, and recall 24V720000 covers a high-voltage battery that may fail internally and lead to a vehicle fire while parked or driving.
- What is the top problem area for the 2024 Grand Cherokee 4XE?
- Engine complaints are the top problem area, accounting for 57% of complaints (13 of 23), followed by the Electrical System at 52% (12 of 23), which includes 2 reported fires.
- How many fires and crashes are linked to the 2024 Grand Cherokee 4XE?
- NHTSA data shows 2 fires, 1 crash, and 1 injury reported for the 2024 model year, with no deaths recorded.