Does the 2020 Jeep Cherokee have a steering recall?

Yes. Recall 19V637000, reported August 29, 2019, covers 2019-2020 Jeep Cherokee vehicles where the steering rack gear may break, possibly causing a loss of steering control. Dealers replace the steering gear for free.

How common are steering complaints for the 2020 Jeep Cherokee?

NHTSA lists 22 steering complaints for the 2020 model year, making up 7% of the 303 total complaints filed for that year.

At what mileage do steering problems typically show up?

The median mileage at failure reported to NHTSA for steering issues on the 2020 Jeep Cherokee is 17,500 miles.

Have steering failures caused crashes or injuries in the 2020 Jeep Cherokee?

NHTSA data shows 2 crashes and 1 injury linked to steering complaints for the 2020 Jeep Cherokee.

Is the steering complaint rate worse in 2020 than other Cherokee years?

The 7% share for 2020 matches 2019's 7% share, both higher than years like 2015-2018 which ranged from 3% to 4%, based on NHTSA complaint data.

2020 Jeep Cherokee Steering Problems

NHTSA lists 22 steering complaints for the 2020 Jeep Cherokee, 7% of all complaints for the year, with 2 crashes and 1 injury. A related recall (19V637000) covers a steering rack gear that may break, causing loss of steering control. Median mileage at failure is 17,500.

Steering complaints: 22; 7% of 303
Crashes reported: 2
Fires reported: 0
Injuries reported: 1
Median mileage: 17,500 mi
Related recalls: 1

Typical steering symptoms owners report

Steering wheel suddenly stiffens or seizes while driving, sometimes with a steering warning light and the vehicle becoming hard to maneuver at moderate speed.
Vehicle jerks side to side unexpectedly at various speeds, in some cases traced to a failed electronic steering power transfer unit.
Steering rack and pinion or power steering control module fails, leading to a complete or partial loss of power steering, including at highway speed.
Steering wheel develops a knotty or hung-up feeling when trying to hold a straight line or make small turns, forcing the driver to constantly correct course.
Steering locks up along with multiple dashboard warnings (power steering, four-wheel-drive, stability control) appearing at the same time.
Steering feels shaky or loose, reported by owners as centered in the rack and pinion assembly.

When 2020 Jeep Cherokee steering complaints were filed

First complaint Aug 27, 2020, latest Aug 6, 2026.

22 complaints filed with NHTSA from Aug 2020 to Aug 2026; peak May 2026 (3).

Steering recalls for the 2020 Jeep Cherokee

NHTSA 19V637000Aug 29, 2019Steering5,294 vehicles
Steering:rack and pinion:rack
Chrysler (FCA US LLC) is recalling certain 2019-2020 Jeep Cherokee vehicles. The steering rack gear may break, possibly causing a loss of steering control.
Risk: A loss of steering control increases the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will replace the steering gear, free of charge. The recall began October 24, 2019. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is V99.

Steering complaints by Cherokee model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

20060 (0%)
2014119 (4%)
201559 (3%)
201653 (4%)
201745 (3%)
201830 (4%)
2019120 (7%)
202022 (7%)
20213 (2%)
20223 (6%)
20230 (0%)

Frequently asked questions

Does the 2020 Jeep Cherokee have a steering recall?: Yes. Recall 19V637000, reported August 29, 2019, covers 2019-2020 Jeep Cherokee vehicles where the steering rack gear may break, possibly causing a loss of steering control. Dealers replace the steering gear for free.
How common are steering complaints for the 2020 Jeep Cherokee?: NHTSA lists 22 steering complaints for the 2020 model year, making up 7% of the 303 total complaints filed for that year.
At what mileage do steering problems typically show up?: The median mileage at failure reported to NHTSA for steering issues on the 2020 Jeep Cherokee is 17,500 miles.
Have steering failures caused crashes or injuries in the 2020 Jeep Cherokee?: NHTSA data shows 2 crashes and 1 injury linked to steering complaints for the 2020 Jeep Cherokee.
Is the steering complaint rate worse in 2020 than other Cherokee years?: The 7% share for 2020 matches 2019's 7% share, both higher than years like 2015-2018 which ranged from 3% to 4%, based on NHTSA complaint data.