2023 Hyundai Ioniq 5 Problems, Recalls & Reliability
Verdict
CautionComplaint Index
67/100
#2 most-complained of 4 Ioniq 5 years
The 2023 Hyundai Ioniq 5 has 386 NHTSA complaints, a Complaint Index of 67, and ranks 2nd worst out of 4 model years, with a 'Caution' verdict. Electrical System issues dominate at 72% of complaints, and 4 recalls have been filed.
- Complaints
- 386
- Recalls
- 4
- Crashes / fires
- 11 / 3
- Injuries / deaths
- 4 / 0
- NHTSA overall rating
- 5 / 5 ★
- EPA combined MPG
- —
Top 2023 Hyundai Ioniq 5 problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Electrical System276 (72%)
- Transmission & Powertrain72 (19%)
- Fuel System68 (18%)
- Engine52 (13%)
- Other44 (11%)
- Collision Avoidance & Cameras27 (7%)
- Brakes23 (6%)
- Suspension, Wheels & Tires11 (3%)
- Lane Departure9 (2%)
- Structure & Body5 (1%)
What owners report
- Owners report unintended forward or backward movement where the car does not stop even with brakes applied, sometimes resulting in collisions.
- Some describe the collision warning and auto-braking systems failing to activate during low-speed parking maneuvers, leading to impacts with walls or other vehicles.
- Several owners report sudden unexpected acceleration or surging while slowly rolling into a parking space.
- Charging-related failures are reported, including a melted charging port pin during DC fast charging and a circuit breaker tripping repeatedly during Level 1 and Level 2 home charging tied to a failed ICCU.
- Rear camera and cross-traffic warning systems reportedly fail intermittently, sometimes not alerting drivers during backing maneuvers.
- Owners describe repeated electrical drive failures where the car would not start despite a full battery, along with cruise control speed varying unpredictably on the freeway.
2023 Hyundai Ioniq 5 recalls
4 NHTSA recall campaigns list this model year.
- NHTSA 26V432000Jul 2, 2026Electrical System6 vehiclesPark Outside
Electrical system:propulsion system:traction battery
Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Ioniq 5 vehicles. The high voltage battery cells may contain misaligned electrodes, which can lead to a fire while parked or driving.
Risk: A fire increases the risk of injury.
Remedy: Owners are advised to park outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. Dealers will replace the high voltage battery system assembly, free of charge. Owner notification letters are expected to be mailed August 31, 2026. Owners may contact Hyundai's customer service at 855-371-9460. Hyundai's number for this recall is 305. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 3, 2026.
- NHTSA 24V868000Nov 18, 2024Electrical System145,642 vehicles
Electrical system:propulsion system:charging:module:software
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
Risk: A loss of drive power increases the risk of a crash.
Remedy: Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Genesis). This recall expands and replaces previous recall number 24V-204. Vehicles previously repaired under recall 24V-204 will need to have the new remedy completed.
- NHTSA 24V204000Mar 15, 2024Electrical System99,055 vehicles
Electrical system:12v/24v/48v battery
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.
Risk: A loss of drive power increases the risk of a crash.
Remedy: This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 257/021G.
2023 compared with other Ioniq 5 years
Frequently asked questions
- Is the 2023 Hyundai Ioniq 5 reliable?
- Based on NHTSA owner complaints and recalls, the 2023 Ioniq 5 has a Complaint Index of 67 and ranks 2nd worst among its 4 model years, earning a 'Caution' verdict relative to other Ioniq 5 years.
- What is the top problem area for the 2023 Ioniq 5?
- The Electrical System is the top problem area, accounting for 276 of 386 complaints, or 72%, with a median mileage at failure of 16,153.5 miles.
- Does the 2023 Ioniq 5 have recalls?
- NHTSA lists 4 recalls for the 2023 Ioniq 5, three involving the Electrical System (including battery cell misalignment and ICCU issues) and one involving the rear inner driveshaft.
- How does the 2023 Ioniq 5 compare to other years?
- The 2022 model has a lower Complaint Index of 33 and a 'Good' verdict, the 2024 model has an index of 0 and is rated 'Best', while the 2025 model has the highest index of 100 and is rated 'Avoid'.
- Were there any crashes or fires reported for the 2023 Ioniq 5?
- NHTSA data shows 11 crashes, 3 fires, and 4 injuries reported for the 2023 Ioniq 5, with no deaths recorded.