2023 Hyundai Ioniq 5 Reliability Data: Problems & Recalls
Caution The 2023 Hyundai Ioniq 5 has a complaint index of 67, ranking 2nd-worst of 4 model years, with 386 complaints and 4 recalls tied to electrical and driveshaft issues. It carries a Caution verdict, mainly due to electrical system complaints, which make up 72% of reports.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 67/100
- #2 of 4 Ioniq 5 years
- Verdict
- Caution
- vs. other years of this model
- Complaints
- 386
- unique NHTSA reports
- Recalls
- 4
- 1 Park Outside
- Crashes
- 11
- reported in complaints
- Fires
- 3
- Injuries
- 4
- Top issue
- Electrical System
- NHTSA overall rating
- 5 / 5 ★
- EPA combined MPG
- —
- Injuries / deaths
- 4 / 0
Top 2023 Hyundai Ioniq 5 problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Electrical System276 (72%)
- Transmission & Powertrain72 (19%)
- Fuel System68 (18%)
- Engine52 (13%)
- Other44 (11%)
- Collision Avoidance & Cameras27 (7%)
- Brakes23 (6%)
- Suspension, Wheels & Tires11 (3%)
- Lane Departure9 (2%)
- Structure & Body5 (1%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Owners report the Integrated Charging Control Unit (ICCU) failing, sometimes with burnt connector pins, cutting off charging or draining the 12V battery.
- Vehicles have unexpectedly rolled or surged forward at low speeds in parking situations, with brakes failing to stop the car, in some cases deploying airbags.
- The rear video camera and cross-traffic/pedestrian warning system have intermittently stopped working, contributing to a reported low-speed collision.
- One owner reported a charging port burning and the connector pin melting during a DC fast-charging session.
- Cruise control speed reportedly varied unpredictably on the freeway in a vehicle that also experienced repeated no-start electrical faults.
- An owner noted the lack of a rear wiper causes heavy dirt buildup that obscures rear visibility, especially at night in rain.
2023 Hyundai Ioniq 5 recalls
4 NHTSA recall campaigns list this model year.
- NHTSA 26V432000Jul 2, 2026Electrical System6 vehiclesPark Outside
Electrical system:propulsion system:traction battery
Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Ioniq 5 vehicles. The high voltage battery cells may contain misaligned electrodes, which can lead to a fire while parked or driving.
Risk: A fire increases the risk of injury.
Remedy: Owners are advised to park outside and away from structures and limit their charge to a maximum of 80% until the recall repair is complete. Dealers will replace the high voltage battery system assembly, free of charge. Owner notification letters are expected to be mailed August 31, 2026. Owners may contact Hyundai's customer service at 855-371-9460. Hyundai's number for this recall is 305. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on July 3, 2026.
- NHTSA 24V868000Nov 18, 2024Electrical System145,642 vehicles
Electrical system:propulsion system:charging:module:software
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2025 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-volt battery, which can result in a loss of drive power.
Risk: A loss of drive power increases the risk of a crash.
Remedy: Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed December 20, 2024. Owners may contact Hyundai customer service at 1-855-371-9460 or Genesis customer service at 1-844-340-9741. Hyundai's numbers for this recall are 272 (Hyundai) and 025G (Genesis). This recall expands and replaces previous recall number 24V-204. Vehicles previously repaired under recall 24V-204 will need to have the new remedy completed.
- NHTSA 24V204000Mar 15, 2024Electrical System99,055 vehicles
Electrical system:12v/24v/48v battery
Hyundai Motor America (Hyundai) is recalling certain 2022-2024 IONIQ 5, 2023-2024 IONIQ 6, Genesis GV60, Genesis GV70 "Electrified," and Genesis G80 "Electrified" vehicles. The Integrated Charging Control Unit (ICCU) may become damaged and stop charging the 12-Volt battery, which can result in a loss of drive power.
Risk: A loss of drive power increases the risk of a crash.
Remedy: This recall is replaced by NHTSA recall number 24V-868. Vehicles already repaired under this recall will need to have the new remedy completed. Dealers will inspect and replace the ICCU and its fuse, as necessary. In addition, dealers will update the ICCU software. All repairs will be performed free of charge. Owner notification letters were mailed April 22, 2024. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 257/021G.
2023 compared with other Ioniq 5 years
Frequently asked questions
- Is the 2023 Hyundai Ioniq 5 reliable?
- NHTSA data shows a complaint index of 67 for the 2023 Ioniq 5, the second-highest among the 4 model years with data, earning it a Caution verdict relative to other Ioniq 5 years.
- What is the most common problem with the 2023 Ioniq 5?
- Electrical System complaints dominate, accounting for 276 of 386 complaints (72%), with a median mileage at failure of 16,153.5 miles.
- Does the 2023 Ioniq 5 have any recalls?
- NHTSA lists 4 recalls for the 2023 Ioniq 5, covering the high-voltage battery, the Integrated Charging Control Unit (twice), and a rear inner driveshaft that could break under load.
- How does the 2023 Ioniq 5 compare to other years?
- The 2022 Ioniq 5 has a lower complaint index of 33 and a Good verdict, the 2024 has an index of 0 with a Caution verdict, and the 2025 has the highest index of 100 with an Avoid verdict.
- Are there fire risks with the 2023 Ioniq 5?
- NHTSA complaint data records 3 fires and 4 injuries for the 2023 Ioniq 5, with some tied to electrical and charging system failures.