YearToAvoid

2024 GMC Sierra 3500 Problems, Recalls & Reliability

Verdict

Avoid

Complaint Index

100/100

#1 most-complained of 16 Sierra 3500 years

The 2024 GMC Sierra 3500 ranks worst among 16 model years, with a complaint index of 100 and 47 complaints. Owners most often report electrical system problems (28%), followed by transmission and powertrain (26%) and brakes (23%). It carries 3 recalls, including tailgate and steering gear issues.

Complaints
47
Recalls
3
Crashes / fires
0 / 1
Injuries / deaths
1 / 0
NHTSA overall rating
Not rated
EPA combined MPG
—

Top 2024 GMC Sierra 3500 problems

NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.

  1. Electrical System13 (28%)
  2. Transmission & Powertrain12 (26%)
  3. Brakes11 (23%)
  4. Engine9 (19%)
  5. Other7 (15%)
  6. Structure & Body6 (13%)
  7. Fuel System4 (9%)
  8. Steering4 (9%)
  9. Collision Avoidance & Cameras2 (4%)
  10. Suspension, Wheels & Tires2 (4%)

What owners report

  • Steering wheel sits off-center and the truck pulls to one side despite repeated dealer visits and tire rotations.
  • Vehicle cranks but fails to start, traced by the dealer to the Electronic Control Module, leaving the truck undriveable while a part was on backorder.
  • Tailgate lowers on its own while driving, sometimes noticed by other motorists or during towing maneuvers.
  • In-cab brake controller fails to communicate with electric-over-hydraulic trailer brakes, showing a fault code that a replacement part did not fix.
  • Front tire tread separated while driving, accompanied by vibration and a bent inner rim, with the contact also citing a bent steering gear.
  • Steering wheel and floorboard shake violently between 38 and 65 mph; dealers have replaced front hub extensions three times without success.
2024 GMC Sierra 3500 complaints: complaints filed per month10Dec 2023Jun 2024Oct 2024Mar 2025Jul 2025Jan 2026May 2026
72 complaints filed with NHTSA from Dec 2023 to Sep 2026; peak May 2025 (10).

2024 GMC Sierra 3500 recalls

3 NHTSA recall campaigns list this model year.

  1. NHTSA 24V894000Nov 26, 2024Structure & Body131,231 vehicles

    Latches/locks/linkages:tailgate:latch

    General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.

    Risk: An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

    Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.

  2. NHTSA 24V060000Feb 1, 2024Structure & Body570,434 vehicles

    Latches/locks/linkages:tailgate:latch

    General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

    Risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

    Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

  3. NHTSA 23V549000Aug 3, 2023Steering3,893 vehicles

    Steering

    General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.

    Risk: A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.

    Remedy: Dealers will inspect and replace the steering gear, if necessary, free of charge. Owner notification letters were mailed September 22, 2023. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232414720.

2024 compared with other Sierra 3500 years

Complaint Index by model year (0 = fewest issues, 100 = most)0255075100’10’11’12’13’14’15’16’17’18’19’20’21’22’23’24’25
Complaint Index: 0 = fewest issues, 100 = most, relative to other years of this model. Avoid Caution Good Best
YearVerdictIndexComplaintsRecallsMPG
2022Avoid93313—
2023Avoid80281—
2024Avoid100473—
2025Caution73161—

All GMC Sierra 3500 years: best and worst →

Frequently asked questions

Is the 2024 GMC Sierra 3500 reliable?
Based on NHTSA owner complaints and recalls, the 2024 model has a complaint index of 100, the highest of the 16 model years tracked, and ranks worst overall (Avoid verdict).
What are the most common problems with the 2024 GMC Sierra 3500?
Electrical system complaints lead at 28% of reports, followed by transmission and powertrain at 26% and brakes at 23%. The electrical issues show a median failure mileage of 11,195 miles.
Does the 2024 GMC Sierra 3500 have any recalls?
NHTSA lists 3 recalls for the 2024 model year: two involving power-unlatching tailgates that can release unexpectedly, and one for a steering gear shaft that may fracture.
Are there any fires or injuries reported for the 2024 Sierra 3500?
NHTSA data shows 1 fire and 1 injury reported for the 2024 Sierra 3500, with 0 crashes and 0 deaths recorded.
How does the 2024 Sierra 3500 compare to other model years?
It ranks 1st worst out of 16 model years with data, alongside 2020, 2022, and 2023, which also carry Avoid verdicts.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.