2014 GMC Sierra 3500 Problems, Recalls & Reliability
Verdict
BestComplaint Index
15/100
#18 most-complained of 21 Sierra 3500 years
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
The 2014 GMC Sierra 3500 has 7 owner complaints and 3 safety recalls on file with NHTSA. Its Complaint Index is 15 out of 100 — #18 highest of 21 Sierra 3500 model years (verdict: Best). The most reported problem area is engine (3 complaints, 43% of the total). Complaints report 1 crash and 1 injury.
- Complaints
- 7
- Recalls
- 3
- Crashes / fires
- 1 / 0
- Injuries / deaths
- 1 / 0
- NHTSA overall rating
- Not rated
- EPA combined MPG
- —
Top 2014 GMC Sierra 3500 problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Engine3 (43%)
- Fuel System2 (29%)
- Brakes1 (14%)
- Electrical System1 (14%)
- Steering1 (14%)
- Transmission & Powertrain1 (14%)
2014 GMC Sierra 3500 recalls
3 NHTSA recall campaigns list this model year.
- NHTSA 21V054000Feb 5, 2021Airbags1,778,128 vehicles
Air bags:frontal:passenger side:inflator module
General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AZ, AR, DE, DC, IL, IN, KS, KY, MD, MO, NE, NV, NJ, NM, NC, OH, OK, PA, TN, VA, and WV or "Zone B." Additionally, GM is recalling certain 2010-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL and 2010-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and GMC Sierra 1500 vehicles originally sold, or ever registered, in the states of AK, CO, CT, ID, IA, ME, MA, MI, MN, MT, NH, NY, ND, OR, RI, SD, UT, VT, WA, WI, and WY or "Zone C." These vehicles are equipped with non-desiccated passenger frontal inflators containing phase-stabilized ammonium nitrate (PSAN) propellant. These inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high temperature cycling.
Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.
Remedy: GM will notify owners, and dealers will replace the front passenger air bag inflator with an alternate one, free of charge. Interim letters notifying owners of the safety risk were mailed on February 25, 2021. Second notification letters will be mailed once the remedy is available. Owner notification letters were mailed to 40 VIN owners on May 11, 2021. A second owner notification letter was mailed to all other owners on January 24, 2022. Owners may contact Chevrolet customer service at 1-800-222-1020; Cadillac customer service at 1-800-458-8006; and GMC customer service at 1-800-462-8782. GM's number for this recall is N212328800.
- NHTSA 18V267000Apr 26, 2018Other6,154 vehicles
Equipment
General Motors LLC (GM) is recalling certain 2009-2014 Chevrolet Silverado HD and GMC Sierra HD, 2009 GMC Topkick 5000, 6000, 7000 and 8000 Series and Isuzu F Series, and 2009-2018 Chevrolet Express, and GMC Savana vehicles, equipped with certain Plastic-Handle Fire Extinguishers or Push Button 'Pindicator' Fire Extinguishers. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf
Risk: In the event of a fire, if the fire extinguisher does not function properly, it can increase the risk of injury.
Remedy: GM will notify owners, instructing them to contact Kidde to get a replacement fire extinguisher, free of charge. The recall began June 11, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020, GMC customer service at 1-800-462-8782, and Isuzu customer service at 1-866-441-9638. GM's number for this recall is 18146.
- NHTSA 17V664000Oct 19, 2017Fuel System35,292 vehicles
Fuel system, gasoline:storage:auxillary tank
General Motors LLC (GM) is recalling certain 2011-2015 Chevrolet Silverado 3500 and GMC Sierra 3500 trucks equipped with dual fuel tanks. The low fuel level sensor for the front tank may stick causing the rear tank to overfill the front tank.
Risk: If the front tank overfills, the excess pressure may cause the front tank to expand and contact the driveshaft, possibly resulting in a hole in the tank. The hole will leak fuel, which in the presence of an ignition source, can increase the risk of a fire.
Remedy: GM has notified owners, and dealers will replace the rear tank fuel pump or update the fuel-level sensor software, as well as inspect the front tank, replacing it as necessary, free of charge. The recall began December 11, 2017. Owners may contact GM customer service for Chevrolet 1-800-222-1020 or for GMC customer service at 1-800-462-8782. GM's number for this recall is 17399.
2014 compared with other Sierra 3500 years
Frequently asked questions
- Is the 2014 GMC Sierra 3500 a reliable year?
- Judged by NHTSA owner complaints and recalls, the 2014 GMC Sierra 3500 ranks #18 of 21 among Sierra 3500 model years (Complaint Index 15/100, verdict: Best). It has 7 complaints and 3 recalls on file. This reflects reported safety-related problems, not an overall reliability rating.
- What are the most common problems with the 2014 GMC Sierra 3500?
- The most reported problem areas are engine (3 complaints), fuel system (2 complaints), and brakes (1 complaints). The median mileage at the time of failure in complaints that report it is 68,000 miles.
- Does the 2014 GMC Sierra 3500 have any recalls?
- Yes — NHTSA lists 3 recall campaigns for the 2014 GMC Sierra 3500, most recently reported 2021, covering airbags, other, and fuel system.