YearToAvoid

2024 GMC Sierra 2500 Reliability Data: Problems & Recalls

Avoid The 2024 GMC Sierra 2500 ranks worst of 21 model years for this truck, with a complaint index of 100 and 106 complaints, mostly electrical (33%) and transmission/powertrain (25%) issues. It carries 4 recalls, and NHTSA received reports of 2 crashes, 1 fire, and 3 injuries.

Based on NHTSA complaints per model-year, not a reliability rating. Methodology

YearToAvoid Scorecard

Complaint Index
100/100
#1 of 21 Sierra 2500 years
Verdict
Avoid
vs. other years of this model
Complaints
106
unique NHTSA reports
Recalls
4
distinct NHTSA campaigns
Crashes
2
reported in complaints
Fires
1
Injuries
3
Top issue
Electrical System
Best nearby year
2018
rated Best

Top 2024 GMC Sierra 2500 problems

Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.

  1. Electrical System35 (33%)
  2. Transmission & Powertrain27 (25%)
  3. Brakes17 (16%)
  4. Engine17 (16%)
  5. Other11 (10%)
  6. Structure & Body9 (8%)
  7. Fuel System8 (8%)
  8. Suspension, Wheels & Tires6 (6%)
  9. Collision Avoidance & Cameras5 (5%)
  10. Lane Departure3 (3%)

A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.

What owners report

  • Integrated trailer brake controllers disconnect intermittently while towing, especially when a trailer solar panel or charge controller is connected.
  • Trailer brakes have failed to activate while towing downhill at highway speed, with dealers unable to reproduce the fault.
  • A power tailgate release button gives no warning that it has been pressed, letting the tailgate open unnoticed while driving.
  • Check engine and stability control warning lights have illuminated together, sometimes locking owners out of the vehicle and jamming the tailgate.
  • An engine block heater plugged into a standard outlet was linked to a fire that spread to the vehicle and a nearby residence.
  • Side headliner airbags have deployed unexpectedly while driving at moderate speed, causing loss of vehicle control.
2024 GMC Sierra 2500 complaints: complaints filed per month6Jun 2023Nov 2023Apr 2024Oct 2024Apr 2025Sep 2025Feb 2026Jul 2026
106 complaints filed with NHTSA from Jun 2023 to Sep 2026; peak Nov 2024 (6).

2024 GMC Sierra 2500 recalls

4 NHTSA recall campaigns list this model year.

  1. NHTSA 26V530000Aug 13, 2026Suspension, Wheels & Tires8 vehicles

    Tires

    General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and preventing the tire pressure monitoring system (TPMS) from displaying a low tire pressure warning.

    Risk: Driving with underinflated tires can increase the risk of a crash.

    Remedy: Dealers will inspect, update the engine control module (ECM) software, apply a tire label overlay, inflate tires to the correct pressure, and perform a tire pressure monitor system (TPMS) re-learn process as necessary, free of charge. Owner notification letters were mailed September 17, 2026. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N262561970. Vehicle Identification Numbers (VIN) involved in this recall became searchable on NHTSA.gov on August 13, 2026.

  2. NHTSA 24V894000Nov 26, 2024Structure & Body131,231 vehicles

    Latches/locks/linkages:tailgate:latch

    General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.

    Risk: An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

    Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed December 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242469160. This recall is an expansion of NHTSA Recall 24V-060.

  3. NHTSA 24V060000Feb 1, 2024Structure & Body570,434 vehicles

    Latches/locks/linkages:tailgate:latch

    General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

    Risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

    Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.

See all 4 recalls for the 2024 GMC Sierra 2500 →

2024 compared with other Sierra 2500 years

Complaint Index by model year (0 = fewest issues, 100 = most)0255075100’05’06’07’08’09’10’11’12’13’14’15’16’17’18’19’20’21’22’23’24’25
Complaint Index: 0 = fewest issues, 100 = most, relative to other years of this model. Avoid Caution Good Best
YearVerdictIndexComplaintsRecallsMPG
2022Avoid85433—
2023Caution65321—
2024Avoid1001064—
2025Avoid95281—

All GMC Sierra 2500 years: best and worst →

Frequently asked questions

Is the 2024 GMC Sierra 2500 reliable?
Based on NHTSA owner complaints and recalls, the 2024 Sierra 2500 ranks worst of 21 model years, with a complaint index of 100 and 106 complaints, led by electrical system problems.
What are the most common problems with the 2024 GMC Sierra 2500?
Electrical system issues make up 33% of complaints, mostly tied to trailer brake controller failures, followed by transmission and powertrain issues at 25% and brakes at 16%.
Does the 2024 GMC Sierra 2500 have any recalls?
NHTSA lists 4 recalls for the 2024 Sierra 2500, covering suspension/tire labeling, tailgate electronic gate-release switches (two separate campaigns), and a steering gear shaft fracture risk.
How does the 2024 Sierra 2500 compare to other model years?
The 2024 model has the highest complaint index (100) among all 21 model years with data, ranking worst overall, while years like 2010, 2013, 2014, and 2018 earned a Best verdict with much lower indexes.
Did any 2024 Sierra 2500 complaints involve crashes or fires?
NHTSA data lists 2 crashes, 1 fire, and 3 injuries among 2024 Sierra 2500 complaints, including a reported fire linked to an engine block heater.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.