2023 GMC Sierra 2500 Reliability Data: Problems & Recalls
Caution The 2023 GMC Sierra 2500 carries a Complaint Index of 65 and ranks 8th worst of 21 model years, earning a Caution verdict. Transmission & Powertrain issues dominate at 63% of complaints, with a median failure mileage of 33,500.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 65/100
- #8 of 21 Sierra 2500 years
- Verdict
- Caution
- vs. other years of this model
- Complaints
- 32
- unique NHTSA reports
- Recalls
- 1
- distinct NHTSA campaigns
- Crashes
- 1
- reported in complaints
- Fires
- 0
- Injuries
- 1
- Top issue
- Transmission & Powertrain
Top 2023 GMC Sierra 2500 problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Transmission & Powertrain20 (63%)
- Electrical System5 (16%)
- Engine4 (13%)
- Suspension, Wheels & Tires4 (13%)
- Brakes3 (9%)
- Other2 (6%)
- Collision Avoidance & Cameras1 (3%)
- Structure & Body1 (3%)
- Visibility & Wipers1 (3%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Transmission valve body failures cause hard shifts, jerking, loss of motive power, and low-power mode, sometimes leaving the truck undrivable for weeks.
- Some owners report the check engine light and an unfamiliar orange warning light illuminating alongside abnormal engine noise or odor before the vehicle loses power.
- The trailer brake warning light stays on and cannot be resolved after multiple dealer visits, affecting trailer braking function.
- The rearview camera's split-screen display intermittently distorts or goes blank while backing up.
- A fractured rear sliding window track allowed water to leak into the rear seat area.
- The parking brake shoe lining came unbonded from the shoe, discovered when the dealer inspected the rear brakes.
2023 GMC Sierra 2500 recalls
1 NHTSA recall campaign list this model year.
- NHTSA 24V060000Feb 1, 2024Structure & Body570,434 vehicles
Latches/locks/linkages:tailgate:latch
General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.
Risk: An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.
Remedy: Owners are advised to check that the tailgate is closed and latched before driving. Dealers will replace the exterior touchpad switch assemblies, free of charge. Owner notification letters were mailed May 17, 2024. Owners may contact Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232426400.
2023 compared with other Sierra 2500 years
Frequently asked questions
- Is the 2023 GMC Sierra 2500 reliable?
- Based on NHTSA owner complaints and recalls, the 2023 model has a Complaint Index of 65 and ranks 8th worst out of 21 model years, placing it in the Caution category.
- What is the biggest problem with the 2023 GMC Sierra 2500?
- Transmission & Powertrain issues make up 63% of complaints (20 of 32), with owners reporting valve body failures and loss of power at a median mileage of 33,500.
- Does the 2023 GMC Sierra 2500 have any recalls?
- NHTSA lists one recall for the 2023 Sierra 2500, covering a power-unlatching tailgate whose electronic gate-release switch may short; it is not a do-not-drive recall.
- How does the 2023 Sierra 2500 compare to other years?
- Its Complaint Index of 65 is worse than years like 2013, 2014, and 2018 (rated Best) but better than 2020, 2022, 2024, and 2025, which are all rated Avoid.