How many electrical complaints does the 2020 Ford Fusion have?

NHTSA lists 39 Electrical System complaints for the 2020 Fusion, which is 21% of the 182 total complaints filed for that model year.

Is there a recall for the 2020 Ford Fusion's electrical system?

Yes, recall 23V440000 covers 2019-2020 Fusion PHEV vehicles where the battery energy control module (BECM) can be damaged by excessive voltage and current flow. The remedy involves a battery replacement and update, and owners were told not to charge the vehicle until the fix was done.

At what mileage do electrical problems typically appear on the 2020 Fusion?

The median mileage at failure for Electrical System complaints on the 2020 Fusion is 10,775.5 miles.

Did the 2020 Ford Fusion electrical issues cause any fires or injuries?

NHTSA data shows 2 fires and 1 injury associated with Electrical System complaints on the 2020 Fusion, with 0 crashes reported.

How does the 2020 Fusion compare to other years for electrical complaints?

The 2020 Fusion's electrical complaint share is 21%, higher than the 12% recorded for 2019 and the 6% recorded for 2018, based on NHTSA complaint data.

2020 Ford Fusion Electrical System Problems

NHTSA lists 39 Electrical System complaints for the 2020 Ford Fusion, 21% of all 182 complaints filed for the year, with a median failure mileage of 10,775.5. A related recall (23V440000) covers PHEV battery control module damage that can cause fires.

Electrical System complaints: 39; 21% of 182
Crashes reported: 0
Fires reported: 2
Injuries reported: 1
Median mileage: 10,776 mi
Related recalls: 1

Typical electrical symptoms owners report

Touchscreen and infotainment displays go completely black and stop responding to radio or backup camera controls, sometimes requiring a hard reset.
Repeated dead battery incidents force jump-starts, with some owners reporting the problem returns even after a battery replacement.
Radio power cuts out unexpectedly while the vehicle is in motion.
Some vehicles stall or lose power at highway speed, traced by a dealer to incorrect wiring, with the failure recurring after repair.
Odometer lights flicker and the gear shift indicator behaves erratically alongside unexpected parking brake activation while turning.
On PHEV models, a 'System Performance' alert and full-speed cooling fan activation preceded a thermal runaway fire in the high-voltage battery, linked to recall 23V440.

When 2020 Ford Fusion electrical complaints were filed

First complaint Jun 11, 2020, latest Sep 16, 2026.

39 complaints filed with NHTSA from Jun 2020 to Sep 2026; peak Feb 2022 (4).

Electrical System recalls for the 2020 Ford Fusion

NHTSA 23V440000Jun 23, 2023Electrical System14,452 vehicles
Electrical system:propulsion system:traction battery:management system/energy control module (bms/becm)
Ford Motor Company (Ford) is recalling certain 2019-2020 Fusion PHEV vehicles. The battery energy control module (BECM) may become damaged due to excessive voltage and current flow.
Risk: A damaged BECM can result in a loss of drive power or fire, increasing the risk of a crash.
Remedy: Owners are advised not to charge their vehicles until the remedy is completed. Dealers will replace the battery and update the BECM software for free, or Ford will repurchase the vehicle. If your vehicle is currently operating normally, Ford has authorized dealers to replace the fuse block and a software update as an interim repair before the availability of remedy parts for the final repair. This repair will be free of charge (parts and labor). As an alternative remedy, Ford is offering a vehicle refund. Please see Ford's owner notification letter or contact Ford for full details. Owner notification letters were mailed May 15, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 23S33.

Electrical System complaints by Fusion model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

200680 (11%)
200763 (6%)
200831 (2%)
200925 (2%)
2010334 (7%)
2011214 (8%)
2012181 (7%)
2013180 (10%)
2014173 (13%)
2015110 (11%)
2016158 (10%)
2017130 (12%)
201827 (6%)
201938 (12%)
202039 (21%)

Frequently asked questions

How many electrical complaints does the 2020 Ford Fusion have?: NHTSA lists 39 Electrical System complaints for the 2020 Fusion, which is 21% of the 182 total complaints filed for that model year.
Is there a recall for the 2020 Ford Fusion's electrical system?: Yes, recall 23V440000 covers 2019-2020 Fusion PHEV vehicles where the battery energy control module (BECM) can be damaged by excessive voltage and current flow. The remedy involves a battery replacement and update, and owners were told not to charge the vehicle until the fix was done.
At what mileage do electrical problems typically appear on the 2020 Fusion?: The median mileage at failure for Electrical System complaints on the 2020 Fusion is 10,775.5 miles.
Did the 2020 Ford Fusion electrical issues cause any fires or injuries?: NHTSA data shows 2 fires and 1 injury associated with Electrical System complaints on the 2020 Fusion, with 0 crashes reported.
How does the 2020 Fusion compare to other years for electrical complaints?: The 2020 Fusion's electrical complaint share is 21%, higher than the 12% recorded for 2019 and the 6% recorded for 2018, based on NHTSA complaint data.