Does the 2014 Ford Flex have a suspension recall?

Yes. Recall 20V072000, reported in February 2020, covers rear suspension toe links on certain 2013-2018 Ford Flex, Taurus, and Lincoln MKT vehicles with Police Interceptor or SHO Performance Pack, which may fracture.

How many suspension complaints does the 2014 Ford Flex have?

NHTSA lists 27 Suspension, Wheels & Tires complaints for the 2014 Flex, which is 11% of its 249 total complaints for the year.

At what mileage do 2014 Ford Flex suspension problems usually occur?

The median mileage at failure reported to NHTSA for this problem area is 78,000 miles.

Have any crashes or injuries been linked to 2014 Ford Flex suspension issues?

NHTSA data shows 4 crashes and 3 injuries associated with Suspension, Wheels & Tires complaints on the 2014 Ford Flex.

2014 Ford Flex Suspension, Wheels & Tires Problems

NHTSA lists 27 Suspension, Wheels & Tires complaints for the 2014 Ford Flex, 11% of its 249 total complaints, with 4 crashes and 3 injuries. Median mileage at failure was 78,000, and Ford issued recall 20V072000 covering rear suspension toe links.

Suspension, Wheels & Tires complaints: 27; 11% of 249
Crashes reported: 4
Fires reported: 0
Injuries reported: 3
Median mileage: 78,000 mi
Related recalls: 1

Typical suspension symptoms owners report

Owners report the rear toe link fracturing suddenly, causing the vehicle to swerve or the driver to lose control, sometimes after hitting a small pothole.
Front or rear axle fractures have been reported, in one case causing a front passenger tire to detach while driving.
Some owners say the rear suspension dropped or made a popping noise at highway speed just before losing control and crashing.
Several complaints describe uneven tire wear or cupping tied to the toe link defect, with tires "in the red" at relatively low mileage.
Multiple owners report being notified of recall 20V072000 but told the replacement part was unavailable for an extended period.

When 2014 Ford Flex suspension complaints were filed

First complaint Jan 27, 2015, latest Sep 8, 2025.

27 complaints filed with NHTSA from Jan 2015 to Sep 2025; peak Jul 2020 (3).

Suspension, Wheels & Tires recalls for the 2014 Ford Flex

NHTSA 20V072000Feb 10, 2020Suspension, Wheels & Tires211,207 vehicles
Suspension:rear
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Risk: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.

Suspension, Wheels & Tires complaints by Flex model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

20107 (5%)
201110 (7%)
20124 (6%)
201323 (4%)
201427 (11%)
20157 (6%)
201611 (11%)
201714 (33%)
201811 (16%)
20198 (3%)

Frequently asked questions

Does the 2014 Ford Flex have a suspension recall?: Yes. Recall 20V072000, reported in February 2020, covers rear suspension toe links on certain 2013-2018 Ford Flex, Taurus, and Lincoln MKT vehicles with Police Interceptor or SHO Performance Pack, which may fracture.
How many suspension complaints does the 2014 Ford Flex have?: NHTSA lists 27 Suspension, Wheels & Tires complaints for the 2014 Flex, which is 11% of its 249 total complaints for the year.
At what mileage do 2014 Ford Flex suspension problems usually occur?: The median mileage at failure reported to NHTSA for this problem area is 78,000 miles.
Have any crashes or injuries been linked to 2014 Ford Flex suspension issues?: NHTSA data shows 4 crashes and 3 injuries associated with Suspension, Wheels & Tires complaints on the 2014 Ford Flex.