Does the 2013 Ford Flex have a suspension recall?

Yes. Recall campaign 20V072000 covers 2013-2018 Flex, Taurus, and Lincoln MKT models with the Police Interceptor or SHO Performance Pack; Ford dealers replace the rear suspension toe links free of charge.

How many suspension, wheels & tire complaints does NHTSA list for the 2013 Ford Flex?

NHTSA lists 23 complaints in this category, which is 4% of the 579 total complaints filed for the 2013 Flex.

At what mileage do suspension problems typically show up on the 2013 Flex?

The median mileage at failure for this problem area is 49,000 miles, based on NHTSA complaint data.

Were there any crashes or injuries linked to these suspension complaints?

NHTSA data shows 2 crashes and 3 injuries associated with the 23 suspension, wheels & tires complaints for this model year.

2013 Ford Flex Suspension, Wheels & Tires Problems

NHTSA lists 23 Suspension, Wheels & Tires complaints for the 2013 Ford Flex, 4% of its 579 total complaints, with 2 crashes and 3 injuries at a median 49,000 miles. A related recall (20V072000) covers rear suspension toe links that may fracture.

Suspension, Wheels & Tires complaints: 23; 4% of 579
Crashes reported: 2
Fires reported: 0
Injuries reported: 3
Median mileage: 49,000 mi
Related recalls: 1

Typical suspension symptoms owners report

Rear suspension toe links crack or snap, sometimes while driving at highway speed, causing loss of steering control.
Hankook Optimo H426 tires wear down to the tread wires or peel apart on the inner and outer edges well before expected tire life.
Electric power steering gear reportedly fails, producing a squeak or rattle from the front end along with loose, sloppy steering feel.
Lower control arm or ball joint at the CV axle reportedly snaps, sending the vehicle off course.
Ice buildup in the rear toe link chassis pocket reportedly causes the link to flex and break in cold-weather driving.
Owners report recall parts for the toe link fix were not available when they brought the vehicle in for repair.

When 2013 Ford Flex suspension complaints were filed

First complaint Nov 19, 2013, latest Mar 3, 2026.

23 complaints filed with NHTSA from Nov 2013 to Mar 2026; peak May 2021 (2).

Suspension, Wheels & Tires recalls for the 2013 Ford Flex

NHTSA 20V072000Feb 10, 2020Suspension, Wheels & Tires211,207 vehicles
Suspension:rear
Ford Motor Company (Ford) is recalling certain 2013-2018 Lincoln MKT and Ford Flex and Taurus vehicles with the Police Interceptor or SHO Performance Pack. The rear suspension toe links may fracture due to stress on the rear suspension.
Risk: A fractured rear toe link will cause a sudden change in vehicle handling and increase the risk of a crash.
Remedy: Ford will notify owners, and dealers will replace the rear suspension toe links, free of charge. Remedy parts are not currently available. Owners were notified about the recall on March 3, 2020. A second notice will be mailed when remedy parts become available, which is currently expected to be the end of September 2020. The recall began October 28, 2020. Owners may contact Ford customer service at 1-866-436-7332 or Lincoln customer service at 1-800-521-4140. Ford's number for this recall is 20S04.

Suspension, Wheels & Tires complaints by Flex model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

20107 (5%)
201110 (7%)
20124 (6%)
201323 (4%)
201427 (11%)
20157 (6%)
201611 (11%)
201714 (33%)
201811 (16%)
20198 (3%)

Frequently asked questions

Does the 2013 Ford Flex have a suspension recall?: Yes. Recall campaign 20V072000 covers 2013-2018 Flex, Taurus, and Lincoln MKT models with the Police Interceptor or SHO Performance Pack; Ford dealers replace the rear suspension toe links free of charge.
How many suspension, wheels & tire complaints does NHTSA list for the 2013 Ford Flex?: NHTSA lists 23 complaints in this category, which is 4% of the 579 total complaints filed for the 2013 Flex.
At what mileage do suspension problems typically show up on the 2013 Flex?: The median mileage at failure for this problem area is 49,000 miles, based on NHTSA complaint data.
Were there any crashes or injuries linked to these suspension complaints?: NHTSA data shows 2 crashes and 3 injuries associated with the 23 suspension, wheels & tires complaints for this model year.