YearToAvoid

2020 Ford Expedition Structure & Body Problems

NHTSA lists 25 Structure & Body complaints for the 2020 Ford Expedition, 6% of its 414 total complaints that year, with a median failure mileage of 87,000. Three related recalls cover a peeling chrome center console, a seat headrest bracket weld, and second-row seat structure.

Structure & Body complaints
25
6% of 414
Crashes reported
0
Fires reported
0
Injuries reported
6
Median mileage
87,000 mi
Related recalls
3

Typical body and structure symptoms owners report

  • Door latches become inoperable in freezing weather, sometimes blocking a passenger from exiting the vehicle.
  • Chrome trim on the center console peels and develops sharp edges that have cut owners' hands.
  • Roof rack parts have detached while driving on the highway, striking following vehicles.
  • Second-row Captain's chair track breaks, leaving the seat stuck in the forward position.
  • Rear liftgate fails to fully close and repeatedly sounds the horn until manually shut.
  • Exhaust pipes and muffler show rust at low mileage compared to other vehicles owners have owned.

When 2020 Ford Expedition body and structure complaints were filed

First complaint Feb 25, 2021, latest Sep 16, 2026.

2020 Ford Expedition structure & body complaints: complaints filed per month4Feb 2021Jan 2023Oct 2023Apr 2024May 2025Jul 2026
25 complaints filed with NHTSA from Feb 2021 to Sep 2026; peak Jul 2026 (4).

Structure & Body recalls for the 2020 Ford Expedition

  1. NHTSA 26V368000Jun 9, 2026Structure & Body548,463 vehicles

    Structure:interior panels:center console

    Ford Motor Company (Ford) is recalling certain 2018-2024 Expedition vehicles. The chrome plating on the center console may bubble and peel, resulting in sharp edges.

    Risk: Vehicle occupants may contact the center console's sharp edges, increasing the risk of injury.

    Remedy: Dealers will inspect and replace the center consoles as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed June 16, 2026. Additional letters will be sent once the remedy is available, anticipated in January 2027. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 26S38. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on June 10, 2026.

  2. NHTSA 20V366000Jun 23, 2020Structure & Body2,620 vehicles

    Seats:mid/rear assembly

    Ford Motor Company (Ford) is recalling certain 2020 Ford Expedition and Lincoln Navigator vehicles. The attachment bracket for the driver's side second-row seat headrest may not have been sufficiently welded to the seat frame. As such, these vehicles fail to comply with Federal Motor Vehicle Safety Standard number 202, "Head Restraints."

    Risk: An improperly welded headrest bracket may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

    Remedy: Ford will notify owners, and dealers will inspect the seat structure and replace it as needed, free of charge. This recall began July 8, 2020. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 20C12.

  3. NHTSA 19V633000Aug 28, 2019Structure & Body639,137 vehicles

    Seats:mid/rear assembly

    Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 and 2019-2020 F-250, F-350, F-450, and F-550 Super Duty pickup trucks, and 2018-2019 Ford Explorer, 2019-2020 Expedition, and 2020 Escape vehicles equipped with driver and/or passenger's manual front seat back recliner mechanisms. Also included are certain 2020 Ford Explorer and Lincoln Aviator vehicles equipped with rear outboard seats and manual seat back recliner mechanisms. The recliner mechanisms may be missing the third pawl required for seat back strength, resulting in a loose seat back. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 202, "Head Restraints" and 207, "Seating Systems."

    Risk: A seat back with an improperly assembled recliner mechanism may have reduced strength and may not adequately restrain an occupant in a crash, increasing the risk of injury.

    Remedy: Ford will notify owners, and Ford and Lincoln dealers will inspect the seat structure and replace them, as necessary, free of charge. The recall began October 21, 2019. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 19C07.

Structure & Body complaints by Expedition model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

  1. 201015 (26%)
  2. 201119 (27%)
  3. 201218 (15%)
  4. 20133 (3%)
  5. 20148 (11%)
  6. 201510 (6%)
  7. 20164 (2%)
  8. 201711 (3%)
  9. 201816 (4%)
  10. 201923 (5%)
  11. 202025 (6%)
  12. 202111 (5%)
  13. 202214 (12%)
  14. 20236 (9%)
  15. 20248 (11%)
  16. 20257 (21%)

Frequently asked questions

How many Structure & Body complaints does the 2020 Ford Expedition have?
NHTSA lists 25 Structure & Body complaints for the 2020 Ford Expedition, making up 6% of the 414 total complaints filed for that model year.
Is there a recall for the 2020 Ford Expedition's structure or body?
Yes. NHTSA lists three related recalls: campaign 26V368000 for a peeling chrome center console with sharp edges, campaign 20V366000 for an insufficiently welded second-row seat headrest bracket, and campaign 19V633000 for second-row seat structure.
At what mileage do these structure and body problems usually appear?
The median mileage at failure reported to NHTSA for this problem area is 87,000 miles.
Did the door latch or console issues cause any injuries?
NHTSA data for this problem area on the 2020 Expedition lists 6 injuries and 0 crashes or fires.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.