How common are structure and body complaints on the 2011 Ford Expedition?

NHTSA lists 19 Structure & Body complaints out of 71 total complaints for the 2011 Expedition, which is 27% of all complaints for that year.

Is there a recall for the 2011 Ford Expedition headrest issue?

No. NHTSA lists no related recalls for the Structure & Body area on the 2011 Ford Expedition, despite numerous complaints about headrest angle.

At what mileage do these structure and body problems show up?

The median mileage at failure for Structure & Body complaints on the 2011 Expedition is 40,000 miles, though some owners reported issues at much lower mileage.

Were there any crashes or injuries linked to these complaints?

NHTSA records 0 crashes and 2 injuries tied to Structure & Body complaints on the 2011 Ford Expedition, including a reported foot injury from retractable running boards.

2011 Ford Expedition Structure & Body Problems

Structure & Body issues account for 19 of 71 complaints (27%) on the 2011 Ford Expedition, mostly centered on uncomfortable, non-adjustable headrest angles and some paint peeling. No related recall exists for this area, and median failure mileage is 40,000.

Structure & Body complaints: 19; 27% of 71
Crashes reported: 0
Fires reported: 0
Injuries reported: 2
Median mileage: 40,000 mi
Related recalls: 0

Typical body and structure symptoms owners report

Front headrests sit at an acute forward angle that owners say causes neck and upper back pain during normal driving.
Some owners report the headrest cannot be adjusted or repositioned and dealers suggested turning it around or removing it entirely.
A few owners describe paint peeling or flaking near the rear door handle and hood, exposing bare material underneath.
One owner reported the retractable running boards closed unexpectedly and injured a passenger's foot when the rear door was ajar.
One owner described a door lock motor failure that caused the key fob and keypad to stop working, preventing vehicle access.

When 2011 Ford Expedition body and structure complaints were filed

First complaint Jun 29, 2011, latest Jan 19, 2024.

19 complaints filed with NHTSA from Jun 2011 to Jan 2024; peak Jun 2011 (1).

Structure & Body recalls for the 2011 Ford Expedition

No safety recalls on record for this model year.

Structure & Body complaints by Expedition model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

201015 (26%)
201119 (27%)
201218 (15%)
20133 (3%)
20148 (11%)
201510 (6%)
20164 (2%)
201711 (3%)
201816 (4%)
201923 (5%)
202025 (6%)
202111 (5%)
202214 (12%)
20236 (9%)
20248 (11%)
20257 (21%)

Frequently asked questions

How common are structure and body complaints on the 2011 Ford Expedition?: NHTSA lists 19 Structure & Body complaints out of 71 total complaints for the 2011 Expedition, which is 27% of all complaints for that year.
Is there a recall for the 2011 Ford Expedition headrest issue?: No. NHTSA lists no related recalls for the Structure & Body area on the 2011 Ford Expedition, despite numerous complaints about headrest angle.
At what mileage do these structure and body problems show up?: The median mileage at failure for Structure & Body complaints on the 2011 Expedition is 40,000 miles, though some owners reported issues at much lower mileage.
Were there any crashes or injuries linked to these complaints?: NHTSA records 0 crashes and 2 injuries tied to Structure & Body complaints on the 2011 Ford Expedition, including a reported foot injury from retractable running boards.