2020 Ford Expedition Electrical System Problems
NHTSA lists 40 Electrical System complaints for the 2020 Ford Expedition, 10% of its 414 total complaints for the year. Median mileage at failure is 49,500. A related recall (25V346000) covers a software fix for Pre-Collision Assist tied to a prior incorrectly completed recall.
- Electrical System complaints
- 40
- 10% of 414
- Crashes reported
- 1
- Fires reported
- 4
- Injuries reported
- 2
- Median mileage
- 49,500 mi
- Related recalls
- 1
Typical electrical symptoms owners report
- Owners report the charging system warning light coming on followed by the vehicle shifting itself into park and shutting off, in one case leading to an electrical fire at the starter.
- Owners describe the infotainment module (APIM) malfunctioning, leaving the backup camera stuck on, the screen going black, and losing GPS, WiFi, and phone connectivity.
- Owners report the rearview camera staying active after shifting out of reverse, followed by the infotainment screen turning black and the system becoming inoperable.
- Owners describe headlight beam misalignment noticed shortly after purchase, which reduced visibility of hills, curves, and road signs at night.
- Owners report the 120V/150-watt accessory power outlet failing to hold a plug securely, in one case causing a shock to a child and an electrical arc when the plug contacted metal.
When 2020 Ford Expedition electrical complaints were filed
First complaint Sep 25, 2020, latest Sep 3, 2026.
Electrical System recalls for the 2020 Ford Expedition
- NHTSA 25V346000May 23, 2025Electrical System556 vehicles
Electrical system:body control module:software
Ford Motor Company (Ford) is recalling certain 2020 Expedition and Navigator vehicles that were repaired incorrectly under recall 20V262. The Pre-Collision Assist features, such as forward collision warning and automatic emergency braking, are not functional due to a software error.
Risk: Inoperative pre-collision assist features that fail to perform as expected can increase the risk of a crash or injury.
Remedy: Dealers will update the body control module software, free of charge. Owner notification letters were mailed June 25, 2025. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25S56.
Electrical System complaints by Expedition model year
Raw complaint counts per model year; newer years have had less time to accumulate complaints.
Frequently asked questions
- How many electrical system complaints does NHTSA have for the 2020 Ford Expedition?
- NHTSA lists 40 Electrical System complaints for the 2020 Expedition, which is 10% of the 414 total complaints filed for that model year.
- Is there a recall for electrical problems on the 2020 Ford Expedition?
- Yes. Recall 25V346000 covers 2020 Expedition and Navigator vehicles that were repaired incorrectly under an earlier recall (20V262), affecting the Pre-Collision Assist features. Ford's remedy is a body control module software update, and it is not a do-not-drive or park-outside recall.
- At what mileage do electrical problems typically show up on the 2020 Expedition?
- The median mileage at failure for Electrical System complaints on the 2020 Expedition is 49,500 miles.
- Have electrical issues caused fires or crashes on the 2020 Ford Expedition?
- NHTSA data tied to this problem area lists 4 fires, 1 crash, and 2 injuries among the reported issues on the 2020 Expedition.