2024 Ford Escape PHEV Reliability Data: Problems & Recalls
Good The 2024 Ford Escape PHEV has a complaint index of 40, the 4th lowest among 6 model years, and earns a 'Good' verdict relative to other Escape PHEV years. It has 6 complaints, 2 recalls, and no reported crashes, fires, or injuries.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 40/100
- #4 of 6 Escape PHEV years
- Verdict
- Good
- vs. other years of this model
- Complaints
- 6
- unique NHTSA reports
- Recalls
- 2
- distinct NHTSA campaigns
- Crashes
- 0
- reported in complaints
- Fires
- 0
- Injuries
- 0
- Top issue
- Electrical System
- Best nearby year
- —
- no alternative with data
- NHTSA overall rating
- 5 / 5 ★
- EPA combined MPG
- —
- Injuries / deaths
- 0 / 0
Top 2024 Ford Escape PHEV problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Electrical System5 (83%)
- Collision Avoidance & Cameras1 (17%)
- Fuel System1 (17%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Electrical system warning messages appear on the instrument panel, including blind spot, cross traffic, front camera, and collision assist faults, sometimes near 3,700 miles.
- Doors fail to unlock and the vehicle fails to start while parked, linked to a high voltage battery recall, with one case reported near 9,700 miles.
- Adaptive cruise control misreads posted speed limit signs and increases speed automatically, for example jumping from 40 mph to 60 mph passing a sign.
- Owners report software updates performed to monitor battery issues before recall repair parts became available.
- Owners describe concern over possible battery short circuits tied to the safety recall for the high voltage battery cells.
2024 Ford Escape PHEV recalls
2 NHTSA recall campaigns list this model year.
- NHTSA 26V091000Feb 17, 2026Electrical System25,237 vehicles
Electrical system:propulsion system:traction battery
Ford Motor Company (Ford) is recalling certain 2022-2026 Ford Escape and 2023-2026 Lincoln Corsair plug-in hybrid vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Risk: Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
Remedy: Dealers will update the battery energy control module (BECM) and hybrid powertrain control module (HPCM) software, free of charge. Owners are advised to only use "Auto EV" mode and will be instructed by mail to limit the maximum charge of the battery until the remedy has been completed. Owner notification letters were mailed September 4, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SC4. This recall expands previous recall numbers 24V954 and 25V489. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 18, 2026.
- NHTSA 25V789000Nov 14, 2025Electrical System20,558 vehicles
Electrical system:propulsion system:traction battery
Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape and 2021-2024 Lincoln Corsair plug-in hybrid vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Risk: Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
Remedy: Dealers will update the battery energy control module (BECM) and hybrid powertrain control module (HPCM), free of charge. Owners are advised to only use "Auto EV" mode and will be instructed by mail to limit the maximum charge of the battery until the remedy has been completed. Owner notification letters were mailed September 4, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SC4. Vehicles in this recall were previously recalled under 24V954 and will need to have the new remedy performed. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 18, 2025.
2024 compared with other Escape PHEV years
Frequently asked questions
- Is the 2024 Ford Escape PHEV reliable?
- Among the 6 model years with data, 2024 ranks 4th worst with a complaint index of 40 and a 'Good' verdict relative to other Escape PHEV years. It has 6 NHTSA complaints and no reported crashes, fires, injuries, or deaths.
- Does the 2024 Ford Escape PHEV have a battery recall?
- Yes. NHTSA recall 25V789000 covers 2020-2024 Escape PHEV and 2021-2024 Lincoln Corsair PHEV vehicles for a manufacturing defect in high voltage battery cells that may cause an internal short. A related 2026 recall (26V091000) extends the issue to newer model years.
- What is the top problem area for the 2024 Ford Escape PHEV?
- Electrical System complaints make up 83% of all reports for this year, with a median mileage at failure of 6,700 miles.
- How does the 2024 Escape PHEV compare to other years?
- 2024 has a complaint index of 40, far below 2022's 100 and 2021's 80, both rated 'Avoid'. Only 2025, with an index of 20, ranks lower among the years with data.