2024 Ford Escape PHEV Problems, Recalls & Reliability
Verdict
BestComplaint Index
20/100
#5 most-complained of 6 Escape PHEV years
The 2024 Ford Escape PHEV has a Complaint Index of 20, the second-lowest among 6 model years, ranking 5th worst (meaning it's one of the better years) and earning a Best verdict. NHTSA lists 6 complaints and 2 recalls, both tied to the high-voltage battery's electrical system.
- Complaints
- 6
- Recalls
- 2
- Crashes / fires
- 0 / 0
- Injuries / deaths
- 0 / 0
- NHTSA overall rating
- 5 / 5 ★
- EPA combined MPG
- —
Top 2024 Ford Escape PHEV problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Electrical System5 (83%)
- Collision Avoidance & Cameras1 (17%)
- Fuel System1 (17%)
What owners report
- Owners report multiple dashboard fault messages appearing together, including blind spot, cross traffic, and front camera faults, sometimes prompting a dealer visit.
- Adaptive cruise control has been reported to unexpectedly increase set speed to match a posted highway sign it passed, rather than the driver's intended speed.
- Some owners tied to recall 26V091000 report the vehicle's doors failing to unlock and the vehicle failing to start while parked, traced in one case to a 12-volt battery replacement.
- Owners awaiting parts for the high-voltage battery recall report receiving only a software update in the meantime, with no full diagnosis or repair completed.
- One owner referenced a possible battery short circuit tied to a separate recall issued for the same electrical system.
2024 Ford Escape PHEV recalls
2 NHTSA recall campaigns list this model year.
- NHTSA 26V091000Feb 17, 2026Electrical System25,237 vehicles
Electrical system:propulsion system:traction battery
Ford Motor Company (Ford) is recalling certain 2022-2026 Ford Escape and 2023-2026 Lincoln Corsair plug-in hybrid vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Risk: Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
Remedy: Dealers will update the battery energy control module (BECM) and hybrid powertrain control module (HPCM) software, free of charge. Owners are advised to only use "Auto EV" mode and will be instructed by mail to limit the maximum charge of the battery until the remedy has been completed. Owner notification letters were mailed September 4, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SC4. This recall expands previous recall numbers 24V954 and 25V489. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on February 18, 2026.
- NHTSA 25V789000Nov 14, 2025Electrical System20,558 vehicles
Electrical system:propulsion system:traction battery
Ford Motor Company (Ford) is recalling certain 2020-2024 Ford Escape and 2021-2024 Lincoln Corsair plug-in hybrid vehicles. A manufacturing defect in one or more of the high voltage battery cells may result in an internal short circuit and battery failure.
Risk: Battery failure can cause a loss of drive power, increasing the risk of a crash. Battery failure can also increase the risk of a fire.
Remedy: Dealers will update the battery energy control module (BECM) and hybrid powertrain control module (HPCM), free of charge. Owners are advised to only use "Auto EV" mode and will be instructed by mail to limit the maximum charge of the battery until the remedy has been completed. Owner notification letters were mailed September 4, 2026. Owners may contact Ford customer service at 1-866-436-7332. Ford's number for this recall is 25SC4. Vehicles in this recall were previously recalled under 24V954 and will need to have the new remedy performed. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on November 18, 2025.
2024 compared with other Escape PHEV years
Frequently asked questions
- Is the 2024 Ford Escape PHEV reliable?
- Among the 6 model years with data, 2024 has a Complaint Index of 20, the second lowest, and carries a 'Best' verdict relative to other Escape PHEV years.
- What problems does the 2024 Ford Escape PHEV have?
- NHTSA lists 6 complaints for 2024, with 83% tied to the Electrical System, mainly around the high-voltage battery and related fault messages. Median mileage at failure for these reports is 6,700 miles.
- Does the 2024 Ford Escape PHEV have a recall?
- Yes. NHTSA lists 2 recalls for 2024, both involving a manufacturing defect in the high-voltage battery cells that can cause an internal short, addressed with a software update to the BECM and HPCM.
- How does 2024 compare to other Escape PHEV years?
- 2024 ranks 5th worst out of 6 years, with a Complaint Index of 20 compared to 100 for 2022 and 80 for 2021, both rated 'Avoid'.