2009 Dodge Sprinter 3500 Reliability Data: Problems & Recalls
No verdict The 2009 Dodge Sprinter 3500 has a complaint index of 20, the second-lowest among the 6 model years with data, with only 3 complaints, all involving airbags, and 4 recalls. It ranks 5th worst out of the years tracked, meaning most other years report more problems.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 20/100
- #5 of 6 Sprinter 3500 years
- Verdict
- No verdict
- vs. other years of this model
- Complaints
- 3
- unique NHTSA reports
- Recalls
- 4
- distinct NHTSA campaigns
- Crashes
- 0
- reported in complaints
- Fires
- 0
- Injuries
- 0
- Top issue
- Airbags
Top 2009 Dodge Sprinter 3500 problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Airbags3 (100%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Owners report being told at the dealer that replacement airbags were not properly included in the manufacturing process during recall repair work.
- Some owners found out about the airbag recalls online rather than through direct notification from the manufacturer.
- Owners describe difficulty getting recall service completed, being bounced between Dodge and Mercedes-Benz dealers.
- No owners in the sample reported an actual airbag failure or deployment event.
2009 Dodge Sprinter 3500 recalls
4 NHTSA recall campaigns list this model year.
- NHTSA 17V478000Jul 28, 2017Airbags43,689 vehicles
Air bags:frontal:passenger side:inflator module
Daimler Vans USA, LLC (DVUSA) is recalling certain 2007-2009 Freightliner and Dodge Sprinter 2500 and 3500 vehicles. These vehicles are equipped with certain air bag inflators assembled into the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.
Remedy: DVUSA will notify owners, and dealers will replace the passenger side frontal air bag, free of charge. The recall began on September 29, 2017. Owners may contact DVUSA customer service at 1-877-762-8267. Note: This recall fully supersedes recall 15V-354 and partially supersedes recalls 16V-379 and 17V-025.
- NHTSA 16V077000Feb 10, 2016Airbags136,361 vehicles
Air bags:frontal:driver side:inflator module
Daimler Vans USA, LLC (Daimler Vans) is recalling certain model year 2007-2009 Dodge Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 31, 2008, 2007-2014 Freightliner Sprinter 2500 and 3500 vehicles manufactured July 1, 2006, to July 1, 2014, and 2010-2014 Mercedes Benz Sprinter 2500 and 3500 vehicles manufactured July 1, 2010, to July 1, 2014. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.
Risk: In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.
Remedy: Daimler Vans will notify the Mercedes-Benz and Freightliner owners and Fiat Chrysler will notify the Dodge owners. The respective dealers will replace the driver frontal air bag inflator, free of charge. The recall began March 31, 2017. Mercedes-Benz and Freightliner owners may contact Daimler Van's customer service at 1-877-762-8267. Dodge owners may contact Fiat Chrysler customer service at 1-800-853-1403.
- NHTSA 11V210000Mar 30, 2011Seat Belts3,437 vehicles
Seat belts
Mercedes-benz is recalling certain model year 2008-2011 2500 and 3500 sprinter vehicles equipped with an optional three-seat bench in the passenger compartment. The seat benches in the second seating row may have been equipped with safety belts that do not meet the minimum requirements of federal motor vehicle safety standard 208, "occupant protection in interior impact," and motor vehicle safety standard 209, "seat belt assemblies." first, those safety belts may not lock as required. Second, the assembly loop may not perform to minimum force requirements.
Risk: In the event of a crash, the safety belts in these vehicles may not perform as required such that a seat occupant may not be properly restrained, increasing the risk of injury or death in the event of a crash.
Remedy: Mercedes-benz will inspect and replace any seat belt assemblies that do not meet the requirements free of charge. The safety recall began on july 15, 2011. Owners may contact mercedes-benz at 843-695-5000.
2009 compared with other Sprinter 3500 years
Frequently asked questions
- Is the 2009 Dodge Sprinter 3500 reliable?
- NHTSA lists only 3 complaints for the 2009 Sprinter 3500, giving it a complaint index of 20, which is low compared to other years like 2008 (100) and 2006 (80).
- What problems does the 2009 Dodge Sprinter 3500 have?
- All 3 complaints logged for this year involve airbags, mainly tied to recall-related concerns rather than reported failures.
- Does the 2009 Dodge Sprinter 3500 have any recalls?
- Yes, NHTSA lists 4 recalls for this year covering airbags, seat belts, and the fuel system, including two separate airbag inflator campaigns.
- How does the 2009 Sprinter 3500 compare to other years?
- It ranks 5th worst out of 6 model years with data, meaning only one year (2012) has a lower complaint index; years 2006, 2007, and 2008 all rank worse.