2021 Chrysler Pacifica Collision Avoidance & Cameras Problems
NHTSA lists 39 Collision Avoidance & Cameras complaints for the 2021 Chrysler Pacifica, 11% of its 368 total complaints, the highest share of any model year. A related recall (24V436000) covers back-over camera/radio software issues, with median failure mileage of 43,500.
- Collision Avoidance & Cameras complaints
- 39
- 11% of 368
- Crashes reported
- 2
- Fires reported
- 0
- Injuries reported
- 0
- Median mileage
- 43,500 mi
- Related recalls
- 1
Typical collision avoidance system symptoms owners report
- Backup camera fails to display on the center screen after the infotainment system freezes or crashes.
- Blind spot and front/rear parking sensors intermittently fail to alert to nearby objects or people, in one case contributing to a crash.
- Forward and rear collision warning alarms trigger falsely with no object present, sometimes staying active for hours to days and disabling cruise control and ABS.
- Adaptive cruise control initiates unexpected 'ghost braking' with nothing in front of the vehicle, including at night and in foggy conditions.
- Forward collision warning system sounds even when the vehicle is stationary and in park, activating every time the driver shifts into gear.
- Vehicle flashes emergency braking warnings and brakes abruptly at low speed on empty roads, both in reverse and moving forward.
When 2021 Chrysler Pacifica collision avoidance system complaints were filed
First complaint Dec 30, 2021, latest Aug 28, 2026.
Collision Avoidance & Cameras recalls for the 2021 Chrysler Pacifica
- NHTSA 24V436000Jun 13, 2024Collision Avoidance & Cameras1,033,433 vehiclesOver-the-air fix
Back over prevention: sensing system: camera
Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.
Remedy: Dealers will update the radio software or the software will be OTA, "Over-The-Air," free of charge. Owner notification letters were mailed beginning July 9, 2024. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's numbers for this recall are 66B and 79B.
Collision Avoidance & Cameras complaints by Pacifica model year
Raw complaint counts per model year; newer years have had less time to accumulate complaints.
Frequently asked questions
- How many 2021 Chrysler Pacifica owners reported Collision Avoidance & Camera problems?
- NHTSA has logged 39 complaints in this area for the 2021 Pacifica, which is 11% of all 368 complaints filed for that model year.
- Is there a recall for the 2021 Chrysler Pacifica cameras or sensors?
- Yes. Recall 24V436000, reported June 13, 2024, covers Collision Avoidance & Cameras issues tied to the Back Over Prevention system, with a free radio software update as the remedy.
- At what mileage do these camera and sensor problems usually appear?
- The median mileage at failure reported to NHTSA for this area is 43,500 miles.
- Did these camera or sensor problems cause any crashes or injuries?
- NHTSA data shows 2 crashes and 0 injuries or fires linked to Collision Avoidance & Camera complaints for the 2021 Pacifica.
- Is the 2021 Pacifica worse than other years for this issue?
- Yes, relative to other Pacifica model years. The 2021 model's 11% share of complaints in this area is the highest among the years listed, compared to 2%-9% for most other years.