How many 2018 Chrysler Pacifica owners reported Collision Avoidance & Camera problems?

NHTSA lists 21 complaints in this area for the 2018 Pacifica, which is about 2% of the 874 total complaints filed for that model year.

Is there a recall for the 2018 Chrysler Pacifica's cameras or collision system?

Yes. Recall 19V886000, reported December 12, 2019, covers a software error in the 8.4 inch radio display and 360 degree surround view camera system that can affect the rearview camera. Dealers update the radio software free of charge.

At what mileage do these camera and collision problems tend to show up?

The median mileage at failure for this problem area on the 2018 Pacifica is 10,818 miles.

Did any crashes or injuries result from these issues?

NHTSA data tied to this problem area for the 2018 Pacifica shows one crash and one injury, with no fires reported.

How does the 2018 Pacifica compare to other years for this problem area?

The 2018 Pacifica had 21 complaints (2% share) in this area, close to 2017's 26 complaints (2% share), while later years like 2021 (39 complaints, 11% share) and 2025 (5 complaints, 18% share) show higher shares.

2018 Chrysler Pacifica Collision Avoidance & Cameras Problems

NHTSA lists 21 Collision Avoidance & Cameras complaints for the 2018 Chrysler Pacifica, about 2% of its 874 total complaints. One crash and one injury are tied to this area, with a median failure mileage of 10,818. A related recall (19V886000) covers a software error affecting the rearview camera display.

Collision Avoidance & Cameras complaints: 21; 2% of 874
Crashes reported: 1
Fires reported: 0
Injuries reported: 1
Median mileage: 10,818 mi
Related recalls: 1

Typical collision avoidance system symptoms owners report

Forward collision warning system fails to alert or engage even when approaching another vehicle at highway speed.
Forward collision system triggers a sudden, unexplained full stop with no vehicle or obstacle in front.
Rearview backup camera image fails to display on the radio screen while parking, with no warning light illuminated.
Backup camera image stays frozen on the display screen for a period of time after shifting out of reverse, distracting the driver.
Reverse camera screen stays on during forward driving and eventually shows a 'Camera System Unavailable' message.

When 2018 Chrysler Pacifica collision avoidance system complaints were filed

First complaint Jun 19, 2018, latest Aug 30, 2026.

21 complaints filed with NHTSA from Jun 2018 to Aug 2026; peak Apr 2025 (2).

Collision Avoidance & Cameras recalls for the 2018 Chrysler Pacifica

NHTSA 19V886000Dec 12, 2019Collision Avoidance & Cameras20,441 vehicles
Back over prevention: sensing system: camera
Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.

Collision Avoidance & Cameras complaints by Pacifica model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

20051 (0%)
20061 (0%)
20070 (0%)
20080 (0%)
20160 (0%)
201726 (2%)
201821 (2%)
201916 (5%)
20208 (5%)
202139 (11%)
202220 (9%)
20239 (6%)
20244 (10%)
20255 (18%)

Frequently asked questions

How many 2018 Chrysler Pacifica owners reported Collision Avoidance & Camera problems?: NHTSA lists 21 complaints in this area for the 2018 Pacifica, which is about 2% of the 874 total complaints filed for that model year.
Is there a recall for the 2018 Chrysler Pacifica's cameras or collision system?: Yes. Recall 19V886000, reported December 12, 2019, covers a software error in the 8.4 inch radio display and 360 degree surround view camera system that can affect the rearview camera. Dealers update the radio software free of charge.
At what mileage do these camera and collision problems tend to show up?: The median mileage at failure for this problem area on the 2018 Pacifica is 10,818 miles.
Did any crashes or injuries result from these issues?: NHTSA data tied to this problem area for the 2018 Pacifica shows one crash and one injury, with no fires reported.
How does the 2018 Pacifica compare to other years for this problem area?: The 2018 Pacifica had 21 complaints (2% share) in this area, close to 2017's 26 complaints (2% share), while later years like 2021 (39 complaints, 11% share) and 2025 (5 complaints, 18% share) show higher shares.