2019 Chrysler Pacifica Collision Avoidance & Cameras Problems
NHTSA lists 16 Collision Avoidance & Cameras complaints for the 2019 Chrysler Pacifica, 5% of its 311 total complaints, with a median failure mileage of 50,000 miles. Three related recalls cover software issues in the radio, camera, and central vision processing module.
- Collision Avoidance & Cameras complaints
- 16
- 5% of 311
- Crashes reported
- 1
- Fires reported
- 1
- Injuries reported
- 0
- Median mileage
- 50,000 mi
- Related recalls
- 3
Typical collision avoidance system symptoms owners report
- Forward collision warning (FCW) stops working after a radio replacement, with no error codes and no braking response even when tested.
- Backup camera sensors used for back-over prevention fail to detect a person behind the vehicle, with no warning light shown.
- Backup camera image stays frozen on the display while driving, with no warning light illuminated.
- Rear collision warning and backup camera lose function in a repeating cycle roughly every 3 minutes, without any dashboard alert.
- Adaptive cruise control and forward collision warning intermittently disable themselves and display error messages while steering wheel controls flicker or stop responding.
When 2019 Chrysler Pacifica collision avoidance system complaints were filed
First complaint Nov 9, 2021, latest Aug 1, 2026.
Collision Avoidance & Cameras recalls for the 2019 Chrysler Pacifica
- NHTSA 26V327000May 21, 2026Collision Avoidance & Cameras16 vehicles
Back over prevention: sensing system: camera
Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles. Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the central vision processing module software or replace the module, as necessary, free of charge. Owner notification letters are expected to be mailed beginning July 16, 2026. Owners may contact Chrysler customer service at 800-853-1403. Chrysler's number for this recall is 46D. Vehicle Identification Numbers (VINs) involved in this recall will be searchable on NHTSA.gov on May 28, 2026.
- NHTSA 20V191000Sep 10, 2020Collision Avoidance & Cameras319,610 vehiclesOver-the-air fix
Back over prevention: sensing system: camera
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy: Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.
- NHTSA 19V886000Dec 12, 2019Collision Avoidance & Cameras20,441 vehicles
Back over prevention: sensing system: camera
Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
Risk: The lingering rearview image can distract the driver, increasing the risk of a crash.
Remedy: Chrysler will notify owners, and dealers will update the radio software, free of charge. The recall began January 9, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is VE2.
Collision Avoidance & Cameras complaints by Pacifica model year
Raw complaint counts per model year; newer years have had less time to accumulate complaints.
Frequently asked questions
- How many Collision Avoidance & Camera complaints does the 2019 Chrysler Pacifica have?
- NHTSA lists 16 complaints in this area for the 2019 Pacifica, which is 5% of the 311 total complaints filed for that model year.
- Is there a recall for camera or collision avoidance issues on the 2019 Chrysler Pacifica?
- Yes. NHTSA lists three related recalls: campaign 26V327000 for the central vision processing module, 20V191000 for radio display software, and 19V886000 for rearview camera software tied to the radio system.
- At what mileage do these camera and collision warning problems tend to show up?
- The median mileage at failure reported to NHTSA for this problem area is 50,000 miles.
- Did any of these complaints involve a crash or fire?
- Yes, NHTSA data shows 1 crash and 1 fire reported among the complaints tied to the 2019 Pacifica, with no reported injuries.