2020 Chevrolet Impala Reliability Data: Problems & Recalls
Best The 2020 Chevrolet Impala ranks 16th out of 16 model years by complaint volume and earns a Best verdict, with a complaint index of 0, 15 complaints, and no recalls. It is one of the lowest-complaint years in the model's history.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 0/100
- #16 of 16 Impala years
- Verdict
- Best
- vs. other years of this model
- Complaints
- 15
- unique NHTSA reports
- Recalls
- 0
- distinct NHTSA campaigns
- Crashes
- 3
- reported in complaints
- Fires
- 0
- Injuries
- 1
- Top issue
- Electrical System
- NHTSA overall rating
- 5 / 5 ★
- EPA combined MPG
- 22
- 18.5 city / 28 hwy
- Injuries / deaths
- 1 / 0
Top 2020 Chevy Impala problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Other7 (47%)
- Electrical System4 (27%)
- Steering3 (20%)
- Airbags2 (13%)
- Fuel System2 (13%)
- Transmission & Powertrain2 (13%)
- Engine1 (7%)
- Lane Departure1 (7%)
- Seat Belts1 (7%)
- Structure & Body1 (7%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Some owners report airbags that failed to deploy or only partially deployed during collisions, including one rollover crash.
- Headlamps reportedly failed to produce adequate lighting while driving, even with no dashboard warning lights on.
- Drivers describe a 'Power Steering - Drive with Care' message appearing along with a sudden need for excessive force to steer, sometimes resolving itself after the vehicle was restarted.
- The Evaporative Emission Control System purge valve was reported to stick open, continuously pulling raw fuel vapor into the engine.
- One owner described a loud bang while driving on the highway, later linked to evaporative, fuel system, and catalytic converter problems.
- A hub bearing noise was reported, requiring a dealer visit to diagnose.
2020 Chevrolet Impala recalls
No safety recalls on record for this model year.
2020 Chevrolet Impala fuel economy and fuel cost
- City
- 18.5 MPG
- Highway
- 28 MPG
- Combined
- 22 MPG
- Annual fuel cost (EPA)
- $2,950
- 15,000 mi/yr
- Fuel
- Regular
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2020 compared with other Impala years
Frequently asked questions
- Is the 2020 Chevrolet Impala reliable?
- Based on NHTSA owner complaints and recalls, the 2020 Impala has a Best verdict, the lowest complaint index (0) and fewest complaints (15) of any Impala model year with data, and zero recalls.
- What problems does the 2020 Chevrolet Impala have?
- NHTSA complaints for the 2020 Impala most often involve the electrical system (27% of complaints), followed by steering (20%) and airbags (13%). No recalls have been filed for this model year.
- Does the 2020 Chevrolet Impala have any recalls?
- No. NHTSA lists zero recalls for the 2020 Chevrolet Impala.
- How does the 2020 Impala compare to other years?
- The 2020 Impala ranks 16th of 16 model years by complaint volume (best), well below higher-complaint years like 2009 (complaint index 100) and 2014 (complaint index 80, 12 recalls).
- What is the fuel economy of the 2020 Chevrolet Impala?
- EPA rates the 2020 Impala at 22 mpg combined (18.5 city / 28 highway), with an estimated annual fuel cost of $2,950.