2019 Chevrolet Impala Reliability Data: Problems & Recalls
Best The 2019 Chevrolet Impala has a complaint index of 7, the lowest among the 16 model years tracked, and ranks 15th worst (meaning near the best). NHTSA lists 28 complaints, 1 recall, and a Best verdict for this year.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 7/100
- #15 of 16 Impala years
- Verdict
- Best
- vs. other years of this model
- Complaints
- 28
- unique NHTSA reports
- Recalls
- 1
- distinct NHTSA campaigns
- Crashes
- 4
- reported in complaints
- Fires
- 1
- Injuries
- 4
- Top issue
- Electrical System
- NHTSA overall rating
- 5 / 5 ★
- EPA combined MPG
- 22
- 19 city / 28 hwy
- Injuries / deaths
- 4 / 0
Top 2019 Chevy Impala problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Electrical System10 (36%)
- Airbags5 (18%)
- Other5 (18%)
- Transmission & Powertrain5 (18%)
- Brakes3 (11%)
- Steering3 (11%)
- Suspension, Wheels & Tires3 (11%)
- Engine2 (7%)
- Fuel System2 (7%)
- Lane Departure2 (7%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Airbags failed to deploy in crashes, including a deer strike at 70 mph and another crash at 40,000 miles, despite airbag warning lights coming on.
- The engine caught fire at 2,800 miles, accompanied by a burning odor, a stabilitrac warning, and a power-steering failure light before the fire spread.
- The horn did not sound when pressing the steering wheel icons, working only when pressed near the airbag symbol, a pattern GM inspectors called normal operation.
- Sound system components (radio, blinker chime, door alerts) cut out repeatedly, sometimes returning after dealer visits then failing again.
- The vehicle lost all power and electrical function while exiting a freeway at 35,700 miles, with no dashboard warning, then restarted after being parked.
- Power steering failed at highway speed near 36,975 miles, triggering a dashboard warning and making turning difficult.
2019 Chevrolet Impala recalls
1 NHTSA recall campaign list this model year.
- NHTSA 18V576000Aug 30, 2018Brakes210,628 vehicles
Service brakes, hydraulic:foundation components:disc:caliper
General Motors LLC (GM) is recalling certain 2018-2019 Chevrolet Equinox, Impala, Cruze, Volt and Bolt EV vehicles, GMC Terrain vehicles, Buick Lacrosse and Regal vehicles, Cadillac XTS and XTS Professional vehicles and 2018 Chevrolet Malibu vehicles. The rear brake caliper pistons may have an insufficient coating causing gas pockets to form, potentially reducing rear brake performance.
Risk: A reduction of braking performance can increase the risk of a crash.
Remedy: GM will notify owners, and dealers will bleed the vehicle's brake system, free of charge. The recall began October 11, 2018. Owners may contact Buick customer service at 1-800-521-7300, Cadillac customer service at 1-800-458-8006, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is 18279.
2019 Chevrolet Impala fuel economy and fuel cost
- City
- 19 MPG
- Highway
- 28 MPG
- Combined
- 22 MPG
- Annual fuel cost (EPA)
- $2,950
- 15,000 mi/yr
- Fuel
- Regular
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2019 compared with other Impala years
Frequently asked questions
- Is the 2019 Chevrolet Impala reliable?
- Based on NHTSA owner complaints and recalls, the 2019 Impala has a complaint index of 7, the lowest of any Impala model year, and carries a Best verdict relative to other years.
- What problems does the 2019 Chevrolet Impala have?
- NHTSA complaints point to the Electrical System as the top problem area (36% of complaints), followed by Airbags and Transmission & Powertrain, each at 18%.
- Does the 2019 Chevrolet Impala have any recalls?
- Yes, one recall (18V576000) covers the brake system; GM dealers bled the brake system free of charge, and it is not a do-not-drive recall.
- What year Chevrolet Impala should I avoid?
- Among the years listed, 2009, 2008, 2007, and 2014 carry Avoid verdicts with complaint indexes of 100, 93, 87, and 80, while 2019 is one of the better years at an index of 7.
- How many complaints does the 2019 Impala have?
- NHTSA lists 28 complaints for the 2019 Impala, including 4 crashes, 1 fire, and 4 injuries, with no deaths reported.