YearToAvoid

2023 Chevrolet Express Reliability Data: Problems & Recalls

No verdict The 2023 Chevrolet Express has a complaint index of 11, among the lowest of the 20 model years tracked, and ranks 18th worst (meaning it's one of the lower-complaint years). It has one recall for transmission control module software.

Based on NHTSA complaints per model-year, not a reliability rating. Methodology

YearToAvoid Scorecard

Complaint Index
11/100
#18 of 20 Express years
Verdict
No verdict
vs. other years of this model
Complaints
2
unique NHTSA reports
Recalls
1
distinct NHTSA campaigns
Crashes
0
reported in complaints
Fires
0
Injuries
0
Top issue
Brakes
Best nearby year
2015
rated Best

Top 2023 Chevy Express problems

Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.

  1. Brakes1 (50%)
  2. Electrical System1 (50%)
  3. Engine1 (50%)
  4. Steering1 (50%)
  5. Suspension, Wheels & Tires1 (50%)

A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.

What owners report

  • An outer tie rod failed on the driver's side front, causing the wheel to turn sideways while pulling into a driveway, at 29,047 miles.
  • The slippery road warning light activates and wheels lock up when driving over 60 miles per hour.
  • The ABS warning light illuminates along with 'Service Traction Control' and 'Service StabiliTrak' messages.
2023 Chevrolet Express complaints: complaints filed per month1May 2025Jul 2025
2 complaints filed with NHTSA from May 2025 to Jul 2025; peak May 2025 (1).

2023 Chevrolet Express recalls

1 NHTSA recall campaign list this model year.

  1. NHTSA 24V839000Nov 7, 2024Transmission & Powertrain77,824 vehicles

    Power train:automatic transmission:control module:software

    General Motors, LLC (GM) is recalling certain 2022-2023 Chevrolet Express and GMC Savana vehicles. Incorrect software in the transmission control module (TCM) may result in harsh shifting, reduced power, unintended deceleration, rear wheel lockup, or cause the vehicle to move in an unintended direction.

    Risk: Rear wheel lock-up or moving in an unintended direction can increase the risk of a crash.

    Remedy: Dealers will update the transmission control module software calibration, free of charge. Owner notification letters were mailed December 9, 2024. Owners may contact GM customer service at 1-888-988-7267, Chevrolet customer service at 1-800-222-1020 or GMC customer service at 1-800-462-8782. GM's number for this recall is N242471620.

2023 compared with other Express years

Complaint Index by model year (0 = fewest issues, 100 = most)0255075100’05’06’07’08’09’10’11’12’13’14’15’16’17’18’19’20’21’23’24’25
Complaint Index: 0 = fewest issues, 100 = most, relative to other years of this model. Avoid Caution Good Best
YearVerdictIndexComplaintsRecallsMPG
2020Avoid84171—
2021Avoid89132—
2023No verdict1121—
2024No verdict510—
2025No verdict004—

All Chevrolet Express years: best and worst →

Frequently asked questions

Is the 2023 Chevrolet Express reliable?
NHTSA lists only 2 complaints for the 2023 Chevrolet Express, giving it a complaint index of 11, one of the lowest among the 20 model years with data. It ranks 18th worst out of those years.
What problems does the 2023 Chevrolet Express have?
Owners reported one issue each in Brakes, Electrical System, Engine, Steering, and Suspension/Wheels/Tires. A tie rod failure was reported at 29,047 miles, and electrical warnings tied to traction control and StabiliTrak were also reported.
Does the 2023 Chevrolet Express have a recall?
Yes. NHTSA recall 24V839000 covers incorrect transmission control module software that may cause harsh shifting, reduced power, or unintended deceleration. This is not a do-not-drive recall.
How does the 2023 Express compare to other Express years?
With a complaint index of 11, the 2023 model year has far fewer reported problems than years like 2010 (complaint index 100) or 2012 (complaint index 95), which carry Avoid verdicts.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.