2020 Chevrolet Express Problems, Recalls & Reliability
Verdict
CautionComplaint Index
71/100
#5 most-complained of 15 Express years
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
The 2020 Chevrolet Express has a Complaint Index of 71, ranking 5th worst out of 15 model years, earning a Caution verdict. NHTSA logs 17 complaints, 1 recall, and 1 crash, with Transmission & Powertrain issues making up 53% of complaints.
- Complaints
- 17
- Recalls
- 1
- Crashes / fires
- 1 / 0
- Injuries / deaths
- 0 / 0
- NHTSA overall rating
- Not rated
- EPA combined MPG
- —
Top 2020 Chevy Express problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Transmission & Powertrain9 (53%)
- Electrical System3 (18%)
- Engine3 (18%)
- Structure & Body3 (18%)
- Brakes2 (12%)
- Other2 (12%)
- Fuel System1 (6%)
What owners report
- Transmission shudders and loses power at highway speeds around 60 MPH before decelerating suddenly.
- Hard jerking or improper downshifts occur repeatedly during normal gear shifts.
- Engine stalls suddenly while driving and can be difficult or slow to restart, sometimes with the check engine light on.
- Rear door latches on cargo models fail repeatedly and need frequent replacement.
- Electrical faults include a main ground cable failing and causing unexpected stalling.
- Brake system fails to release from a hill-assist mode, keeping the van in a slowed state on level ground.
2020 Chevrolet Express recalls
1 NHTSA recall campaign list this model year.
- NHTSA 21V115000Feb 25, 2021Suspension, Wheels & Tires33,838 vehicles
Tires
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Risk: Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.
2020 compared with other Express years
Frequently asked questions
- Is the 2020 Chevrolet Express reliable?
- NHTSA data gives the 2020 Express a Complaint Index of 71 and a Caution verdict, ranking 5th worst among 15 model years of the Express. Transmission & Powertrain complaints account for 53% of all reported issues.
- What is the biggest problem with the 2020 Chevrolet Express?
- Transmission & Powertrain issues are the top problem area, making up 53% of complaints, with a median failure mileage of 62,376.5 miles (98,753 to 100,000 miles in some sample reports).
- Does the 2020 Chevrolet Express have any recalls?
- NHTSA lists 1 recall for the 2020 Express, covering suspension, wheels, and tires, reported in February 2021. It is not a do-not-drive recall.
- How does the 2020 Express compare to other model years?
- The 2020 model's Complaint Index of 71 is worse than 2015 (21, Best verdict) and 2018 (43, Good verdict), but better than 2010 (100, Avoid) and 2012 (93, Avoid).