2020 Chevrolet Express Reliability Data: Problems & Recalls
Avoid The 2020 Chevrolet Express has 17 NHTSA complaints, a complaint index of 84, and ranks 4th worst among 20 model years, earning an Avoid verdict. Transmission and powertrain problems make up 53% of complaints, with a median failure mileage of 62,376.5.
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
YearToAvoid Scorecard
- Complaint Index
- 84/100
- #4 of 20 Express years
- Verdict
- Avoid
- vs. other years of this model
- Complaints
- 17
- unique NHTSA reports
- Recalls
- 1
- distinct NHTSA campaigns
- Crashes
- 1
- reported in complaints
- Fires
- 0
- Injuries
- 0
- Top issue
- Transmission & Powertrain
Top 2020 Chevy Express problems
Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.
- Transmission & Powertrain9 (53%)
- Electrical System3 (18%)
- Engine3 (18%)
- Structure & Body3 (18%)
- Brakes2 (12%)
- Other2 (12%)
- Fuel System1 (6%)
A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.
What owners report
- Owners report the transmission jerks hard during gear shifts, with shuddering and loss of power at highway speeds.
- Some drivers describe the vehicle losing motive power at 60 MPH, decelerating to lower speeds before the engine can be restarted, with the failure recurring afterward.
- One owner reported the engine stalling at various speeds with the check engine light illuminated, and the dealer could not duplicate the failure.
- Electrical problems include a main ground cable failing and causing a stall mid-turn, and unsecured wiring and hoses found underneath a converted RV.
- One owner reported the rear door latch needing repeated replacement on multiple 2020 Express vans in a fleet.
- A braking complaint described the vehicle continuing to move slowly even with hard brake application, leading to a crash risk.
2020 Chevrolet Express recalls
1 NHTSA recall campaign list this model year.
- NHTSA 21V115000Feb 25, 2021Suspension, Wheels & Tires33,838 vehicles
Tires
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Risk: Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Remedy: GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.
2020 compared with other Express years
Frequently asked questions
- Is the 2020 Chevrolet Express reliable?
- NHTSA data gives the 2020 Express a complaint index of 84 and ranks it 4th worst out of 20 model years, resulting in an Avoid verdict relative to other Express years.
- What is the main problem with the 2020 Chevrolet Express?
- Transmission and powertrain issues account for 53% of the 17 complaints filed, with owners reporting jerking shifts, shuddering, and loss of power. Median mileage at failure for this category is 99,376.5.
- Does the 2020 Chevrolet Express have any recalls?
- NHTSA lists one recall (campaign 21V115000) covering suspension, wheels, and tires, which involves inspecting and possibly replacing tires.
- How does the 2020 Express compare to other model years?
- Its complaint index of 84 is higher than most other years; only 2010 (100), 2012 (95), and 2021 (89) rank worse, while years like 2015 (16) and 2011 (21) rank far better.