2017 Chevrolet Cruze Problems, Recalls & Reliability
Verdict
GoodComplaint Index
33/100
#7 most-complained of 10 Cruze years
The 2017 Chevrolet Cruze ranks 7th worst out of 10 model years, with a Complaint Index of 33 and a 'Good' verdict relative to other Cruze years. NHTSA lists 201 complaints, 2 recalls, 8 crashes, and 6 fires for this year, with Engine issues the top problem area at 41% of complaints.
- Complaints
- 201
- Recalls
- 2
- Crashes / fires
- 8 / 6
- Injuries / deaths
- 5 / 0
- NHTSA overall rating
- 5 / 5 ★
- EPA combined MPG
- 32.5
- 29 city / 39 hwy
Top 2017 Chevrolet Cruze problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Engine82 (41%)
- Electrical System43 (21%)
- Transmission & Powertrain39 (19%)
- Other31 (15%)
- Brakes25 (12%)
- Structure & Body22 (11%)
- Fuel System15 (7%)
- Suspension, Wheels & Tires9 (4%)
- Airbags7 (3%)
- Steering6 (3%)
What owners report
- Owners report the automatic headlight system failing to activate or aim properly at night, contributing to intersection collisions.
- Some drivers describe the engine emitting smoke while driving at low speeds, sometimes followed by a warning light and, in a few cases, an engine fire.
- Electrical shorts have been reported both while driving and while the vehicle was parked, with some leading to interior fires and total vehicle loss.
- Airbags have failed to deploy in some crash situations, including a rollover-type impact where only the side curtain airbags fired.
- A driver seat-back frame reportedly broke during a rear-end collision, twisting the occupant's torso and causing spinal injury.
- One owner described unintended acceleration at a stop sign followed by a loss of braking that resulted in a crash.
2017 Chevrolet Cruze recalls
2 NHTSA recall campaigns list this model year.
- NHTSA 18V304000May 10, 2018Fuel System111,966 vehicles
Fuel system, gasoline
General Motors LLC (GM) is recalling certain 2016-2018 Chevrolet Cruze LS vehicles, equipped with a gasoline engine and a tire inflator kit instead of a spare tire. The vehicles may leak gasoline following a rear-impact crash and a rollover. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 301, "Fuel System Integrity."
Risk: A fuel leak, in the presence of an ignition source, increases the risk of a fire.
Remedy: GM will notify owners, and dealers will install a lock-ring on the fuel tank that will shield the fuel tank vapor pressure sensor from damage in a rear-impact crash, free of charge. The recall began June 7, 2018. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 18159.
- NHTSA 17V057000Jan 26, 2017Structure & Body17,197 vehicles
Seats:front assembly:head restraint
General Motors LLC (GM) is recalling certain 2016-2017 Chevrolet Cruze vehicles. A bracket used in the driver or front passenger seat-back recliner mechanism may have been incorrectly welded to the seat-back frame, as a result, in the event of a crash, the head-restraints may not function properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."
Risk: In a crash, the seat-backs for the front seats may break, increasing the risk of injury to the occupants.
Remedy: GM will notify owners, and dealers will inspect the front passenger seats, replacing any with seat-back frames that are incorrectly welded, free of charge. The recall began on February 28, 2017. Owners may contact Chevrolet customer service at 1-800-222-1020. GM's number for this recall is 17035.
2017 Chevrolet Cruze fuel economy and fuel cost
- City
- 29 MPG
- Highway
- 39 MPG
- Combined
- 32.5 MPG
- Annual fuel cost (EPA)
- $2,075
- 15,000 mi/yr
- Fuel
- Regular
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2017 compared with other Cruze years
Frequently asked questions
- Is the 2017 Chevrolet Cruze reliable?
- Relative to other Cruze model years, the 2017 is rated 'Good,' ranking 7th worst out of 10 years with a Complaint Index of 33, well below the worst years like 2012 (index 100).
- What are the most common problems on the 2017 Chevrolet Cruze?
- Engine issues make up 41% of complaints (82 of 201), followed by Electrical System problems at 21% and Transmission & Powertrain issues at 19%.
- Does the 2017 Chevrolet Cruze have any recalls?
- NHTSA lists 2 recalls for the 2017 Cruze: one for a fuel system leak risk after rear-impact and one for an incorrectly welded seat-back recliner bracket. Neither is a do-not-drive recall.
- Are there fire risks with the 2017 Chevrolet Cruze?
- NHTSA has recorded 6 fire-related complaints for the 2017 Cruze, several tied to the Engine and Electrical System problem areas.
- How does the 2017 Cruze compare to other years?
- The 2017 Cruze has a lower Complaint Index (33) than the 2011, 2012, 2013, 2014, and 2016 model years, but a higher index than the 2015, 2018, and 2019 model years.