YearToAvoid

2014 Chevrolet Cruze Problems, Recalls & Reliability

Verdict

Avoid

Complaint Index

89/100

#2 most-complained of 10 Cruze years

The 2014 Chevrolet Cruze ranks 2nd worst of 10 model years, with a Complaint Index of 89 and 702 NHTSA complaints. Engine problems dominate at 38% of complaints, with 10 recalls including airbag inflator and steering gear issues. Verdict: Avoid.

Complaints
702
Recalls
10
Crashes / fires
70 / 17
Injuries / deaths
57 / 0
NHTSA overall rating
5 / 5 ★
EPA combined MPG
30
26 city / 37 hwy

Top 2014 Chevrolet Cruze problems

NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.

  1. Engine265 (38%)
  2. Electrical System197 (28%)
  3. Brakes102 (15%)
  4. Transmission & Powertrain97 (14%)
  5. Steering93 (13%)
  6. Other91 (13%)
  7. Airbags77 (11%)
  8. Fuel System61 (9%)
  9. Visibility & Wipers43 (6%)
  10. Suspension, Wheels & Tires19 (3%)

What owners report

  • Owners report airbags failing to deploy in low- to moderate-speed crashes, including impacts with deer, curbs, and parked vehicles.
  • Some drivers describe the steering wheel seizing or the vehicle swerving independently at low speeds, leading to loss of control.
  • Reports describe fires breaking out after crashes, sometimes engulfing the vehicle within seconds.
  • Owners describe brakes locking up and the anti-lock system malfunctioning during stop-and-go traffic, causing skids.
  • Some complaints describe abnormal engine noises followed by a sudden loss of control at low speed.
2014 Chevrolet Cruze complaints: complaints filed per quarter592013 Q32015 Q22017 Q12018 Q42020 Q32022 Q22024 Q12025 Q4
1083 complaints filed with NHTSA from 2013 Q3 to 2026 Q3; peak 2019 Q4 (59).

2014 Chevrolet Cruze recalls

10 NHTSA recall campaigns list this model year.

  1. NHTSA 25V764000Nov 6, 2025Airbags2,099 vehicles

    Air bags:side/window

    General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.

    Risk: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.

    Remedy: Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed December 5, 2025. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N252530830. This recall is an expansion of previous NHTSA recall numbers 23V674 and 23V870.

  2. NHTSA 23V870000Dec 21, 2023Airbags20,712 vehicles

    Air bags:side/window

    General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators may rupture at the inflator weld joint. This recall is an expansion of Recall 23V-674.

    Risk: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.

    Remedy: Dealers will replace the left and/or right-side RRAB modules as necessary, free of charge. Owner notification letters were mailed July 22, 2024. Owners may contact Buick customer service at 1-800-521-7300 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232425640.

  3. NHTSA 23V674000Sep 20, 2023Airbags9,264 vehicles

    Air bags:side/window

    General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.

    Risk: An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.

    Remedy: Dealers will replace the left and/or right-side RRAB modules, free of charge. Owner notification letters were mailed July 12, 2024. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N232408490.

See all 10 recalls for the 2014 Chevrolet Cruze →

2014 Chevrolet Cruze fuel economy and fuel cost

City
26 MPG
Highway
37 MPG
Combined
30 MPG
Annual fuel cost (EPA)
$2,150
15,000 mi/yr
Fuel
Regular
Current regular gas
$4.32/gal
national avg.

EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.

2014 compared with other Cruze years

Complaint Index by model year (0 = fewest issues, 100 = most)02550751002010201120122013201420152016201720182019
Complaint Index: 0 = fewest issues, 100 = most, relative to other years of this model. Avoid Caution Good Best
YearVerdictIndexComplaintsRecallsMPG
2012Avoid100865730
2013Caution67586530
2014Avoid897021030
2015Good44252430
2016Caution56250430

All Chevrolet Cruze years: best and worst →

Frequently asked questions

Is the 2014 Chevrolet Cruze reliable?
Compared to other Cruze model years, 2014 ranks 2nd worst out of 10 years tracked, with a Complaint Index of 89 and 702 NHTSA complaints. NHTSA data shows the Engine as the top problem area, involved in 38% of complaints.
What are the biggest problems with the 2014 Chevrolet Cruze?
NHTSA complaints point to the Engine (38% of complaints, median mileage 59,522), Electrical System (28%), and Brakes (15%) as the top problem areas. Airbags were tied to 46 crashes despite a lower complaint share.
Does the 2014 Chevrolet Cruze have recalls?
Yes, NHTSA lists 10 recalls for the 2014 Cruze, covering airbag inflators, a steering gear assembly, a right half shaft on 1.4L turbo engines, and an engine oil pan/block heater cord, among others.
How does the 2014 Cruze compare to other years?
The 2014 Cruze has a Complaint Index of 89, worse than 2013 (67), 2015 (44), and 2018 (22), but slightly better than 2012 (100). It ranks 2nd worst of 10 years.
What is the fuel economy of the 2014 Chevrolet Cruze?
EPA rates the 2014 Cruze at 30 mpg combined (26 city / 37 highway), with an estimated annual fuel cost of $2,150.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.