YearToAvoid

2020 Chevrolet Bolt EV Problems, Recalls & Reliability

Verdict

Avoid

Complaint Index

83/100

#2 most-complained of 7 Bolt EV years

Based on NHTSA complaints per model-year, not a reliability rating. Methodology

The 2020 Chevrolet Bolt EV has 174 owner complaints and 8 safety recalls on file with NHTSA. Its Complaint Index is 83 out of 100 — #2 highest of 7 Bolt EV model years (verdict: Avoid). The most reported problem area is electrical system (98 complaints, 56% of the total). Complaints report 7 crashes and 4 fires.

Complaints
174
Recalls
8
Crashes / fires
7 / 4
Injuries / deaths
0 / 0
NHTSA overall rating
5 / 5 ★
EPA combined MPG
118
127 city / 108 hwy

Top 2020 Chevy Bolt EV problems

NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.

  1. Electrical System98 (56%)
  2. Fuel System31 (18%)
  3. Other23 (13%)
  4. Steering22 (13%)
  5. Engine16 (9%)
  6. Transmission & Powertrain11 (6%)
  7. Airbags6 (3%)
  8. Collision Avoidance & Cameras6 (3%)
  9. Seat Belts6 (3%)
  10. Lane Departure5 (3%)
2020 Chevrolet Bolt EV complaints: complaints filed per quarter282020 Q12021 Q32022 Q32023 Q32024 Q32025 Q32026 Q3
238 complaints filed with NHTSA from 2020 Q1 to 2026 Q3; peak 2021 Q3 (28).

2020 Chevrolet Bolt EV recalls

8 NHTSA recall campaigns list this model year.

  1. NHTSA 24V812000Oct 31, 2024Electrical System107 vehiclesPark Outside

    Electrical system:propulsion system:traction battery thermal:management:software

    General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Bolt EUV vehicles previously repaired under Recall 21V-650. The installation of advanced diagnostic software may have failed. As such, the high voltage battery could catch fire when charged to full or nearly full capacity.

    Risk: A battery fire increases the risk of injury.

    Remedy: Owners are advised to take the following interim steps: Set the Target Charge Level feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Dealers will reinstall advanced diagnostic software, free of charge. Owner notification letters were mailed December 3, 2024. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. GM's number for this recall is N242470160.

  2. NHTSA 24V481000Jun 27, 2024Electrical System72 vehiclesPark Outside

    Electrical system:propulsion system:traction battery

    General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Bolt EV and 2022 Chevrolet Bolt EUV vehicles that were previously remedied under recall number 21V-650. The advanced diagnostic software may have been incorrectly installed and fail to detect defective battery modules, possibly resulting in a battery fire.

    Risk: A battery fire increases the risk of injury.

    Remedy: Owners are advised to take the following interim steps: Set the Target Charge Level feature in their vehicle to limit the charge level to 90%, charge their vehicle more frequently, avoid depleting the battery to 70 miles range remaining, park outside after charging, and do not charge the vehicle indoors overnight. Dealers will reinstall the advanced diagnostic software, free of charge. Owner notification letters were mailed on August 1, 2024. Owners may contact the Bolt EV Concierge Team at 1-833-382-4389. GM's numbers for this recall are N242443000 and N242443002.

  3. NHTSA 23V845000Dec 14, 2023Seat Belts6,771 vehicles

    Seat belts:pretensioner

    General Motors, LLC (GM) is recalling certain 2017-2023 Chevrolet Bolt EV vehicles. This recall includes certain vehicles previously repaired incorrectly under NHTSA recall number 22V-930. After a crash with seat belt pretensioner deployment, the pretensioner exhaust may ignite carpet fibers near the B-pillar, causing a fire.

    Risk: A fire increases the risk of injury.

    Remedy: Dealers will inspect both front seat belt pretensioners and, if necessary, install metal foil at the carpet near the pretensioner exhaust. Certain vehicles will also need a pretensioner cover installed. Repairs will be performed free of charge. Owner notification letters were mailed January 24, 2024. These vehicles were previously recalled for this same issue under recall number 22V-930 and will need to have the new remedy performed. Owners may contact GM EV Concierge at 1-833-EVCHEVY (1-833-382-4389) (TTY 711 / 1-800-833-2438) or Customer Service at 1-800-222-1020. GM's number for this recall is N232421970.

See all 8 recalls for the 2020 Chevrolet Bolt EV →

2020 Chevrolet Bolt EV fuel economy and fuel cost

City
127 MPG
Highway
108 MPG
Combined
118 MPG
Annual fuel cost (EPA)
$650
15,000 mi/yr
Fuel
Electricity
Current regular gas
$4.32/gal
national avg.

EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.

2020 compared with other Bolt EV years

Complaint Index by model year (0 = fewest issues, 100 = most)02550751002017201820192020202120222023
Complaint Index: 0 = fewest issues, 100 = most, relative to other years of this model. Avoid Caution Good Best
YearVerdictIndexComplaintsRecallsMPG
2018Best0895119
2019Caution671786119
2020Avoid831748118
2021Good33675118
2022Best17597120

All Chevrolet Bolt EV years: best and worst →

Frequently asked questions

Is the 2020 Chevrolet Bolt EV a reliable year?
Judged by NHTSA owner complaints and recalls, the 2020 Chevrolet Bolt EV ranks #2 of 7 among Bolt EV model years (Complaint Index 83/100, verdict: Avoid). It has 174 complaints and 8 recalls on file. This reflects reported safety-related problems, not an overall reliability rating.
What are the most common problems with the 2020 Chevrolet Bolt EV?
The most reported problem areas are electrical system (98 complaints), fuel system (31 complaints), and steering (22 complaints). The median mileage at the time of failure in complaints that report it is 5,800 miles.
Does the 2020 Chevrolet Bolt EV have any recalls?
Yes — NHTSA lists 8 recall campaigns for the 2020 Chevrolet Bolt EV, most recently reported 2024, covering electrical system, seat belts, brakes, and structure & body.
What is the fuel economy of the 2020 Chevrolet Bolt EV?
EPA rates the 2020 Chevrolet Bolt EV at 118 MPG combined (127 city / 108 highway), with an estimated annual fuel cost of $650. Where several configurations exist, the median is shown.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.