2014 BMW 328XI Problems, Recalls & Reliability
Verdict
CautionComplaint Index
67/100
#3 most-complained of 7 328XI years
The 2014 BMW 328XI has a Complaint Index of 67, ranking 3rd worst among 7 model years, with 17 complaints, 3 recalls, and a Caution verdict. Engine issues make up 29% of complaints.
- Complaints
- 17
- Recalls
- 3
- Crashes / fires
- 2 / 0
- Injuries / deaths
- 3 / 0
- NHTSA overall rating
- Not rated
- EPA combined MPG
- —
Top 2014 BMW 328XI problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Engine5 (29%)
- Electrical System4 (24%)
- Fuel System3 (18%)
- Other3 (18%)
- Structure & Body3 (18%)
- Airbags2 (12%)
- Visibility & Wipers1 (6%)
What owners report
- Airbags failed to deploy in side-impact crashes at low speeds around 15-25 mph, resulting in facial and dental injuries.
- Fuel pump failures caused sudden stalling while driving around 30 mph, with some vehicles not covered under the existing fuel system recall.
- Engine idles irregularly at low speeds and shuts off unexpectedly, sometimes during slow maneuvers like U-turns.
- Door lock actuators intermittently fail, preventing manual unlocking of front doors and requiring use of the central electronic unlock button.
- Halogen headlights were reported as providing poor visibility, making it hard to see people or animals on the road at night.
2014 BMW 328XI recalls
3 NHTSA recall campaigns list this model year.
- NHTSA 24V608000Aug 13, 2024Electrical System720,796 vehicles
Electrical system:wiring:connectors/plugs/receptacles
BMW of North America, LLC. (BMW) is recalling certain 2012-2015 X1 sDrive28i, X1 xDrive28i, 2012-2016 Z4 sDrive28i, 528i, 528i xDrive, 328i, 328xi, 2016-2018 X5 xdrive 40e, 2014-2016 228i, 228xi, 428i, 428i xDrive, 328xi Gran Turismo, 2013-2017 X3 sDrive28i, X3 xDrive28i, 2015-2018 X4 xDrive28i, 2015-2016 428xi vehicles. An improperly sealed electrical connector on the water pump may be exposed to water and short circuit.
Risk: An electrical short increases the risk of a fire.
Remedy: Dealers will inspect and replace the water pump and plug connector as necessary, and install a protective shield, free of charge. Owner notification letters were mailed on March 28, 2025. Owners may contact BMW customer service at 1-800-525-7417.
- NHTSA 15V520000Aug 17, 2015Electrical System7,727 vehicles
Exterior lighting
BMW North America, LLC (BMW) is recalling certain model year 2012-2015 320i, 320xi, 328i, 328xi, 335i, 335xi, and ActiveHybrid3 vehicles manufactured October 20, 2011, to June 22, 2015, 2014-2015 328xi Sports Wagon vehicles manufactured March 21, 2013, to March 17, 2015, 2014-2015 328d, 328xd vehicles manufactured June 28, 2013, to April 21, 2015, and 2014-2015 328xd Sports Wagon vehicles manufactured July 5, 2013, to April 21, 2015. The affected vehicles may have been programmed with new software that inadvertently makes the front side marker lights inoperative in conjunction with the parking lights or the headlights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk: If the side marker lights do not illuminate, the vehicle may be less visible at night, increasing the risk of a crash.
Remedy: BMW will notify owners, and dealers will upload revised software to correct the issue, free of charge. The recall began on October 7, 2015. Owners may contact BMW customer service at 1-800-525-7417 or by email at [email protected].
- NHTSA 15V189000Mar 31, 2015Fuel System18,054 vehicles
Fuel system, gasoline:delivery:fuel pump
BMW of North America LLC (BMW) is recalling certain model year 2014 228i Coupe, M235i Coupe, 320i, 320xi, 328i, 328xi, 335i, 335xi, ActiveHybrid 3, 328xi Sports Wagon, 428i Coupe, 428xi Coupe, 435i Coupe, 435xi Coupe, 428i Convertible, 428xi Convertible, 435i Convertible, 328xi Gran Turismo, 335xi Gran Turismo, and 2015 428i Gran Coupe, 428xi Gran Coupe, and 435i Gran Coupe vehicles. Improper nickel plating of components within the fuel pump may result in the fuel pump failing.
Risk: If the fuel pump fails, the vehicle may stall without warning, increasing the risk of a crash.
Remedy: BMW will notify owners, and dealers will replace the fuel pump, free of charge. Owners were mailed interim notices on May 28, 2015. The recall began on July 6, 2015. Owners may contact BMW customer service at 1-800-525-7417.
2014 compared with other 328XI years
Frequently asked questions
- Is the 2014 BMW 328XI reliable?
- NHTSA data gives the 2014 328XI a Complaint Index of 67, ranking 3rd worst of 7 model years, with a Caution verdict relative to other 328XI years.
- What are the most common problems with the 2014 BMW 328XI?
- Engine problems make up 29% of complaints, followed by Electrical System issues at 24% and Fuel System issues at 18%, based on NHTSA owner complaints.
- Does the 2014 BMW 328XI have any recalls?
- Yes, NHTSA lists 3 recalls for the 2014 328XI covering the electrical system (water pump/plug connector) and fuel system (fuel pump replacement).
- At what mileage do 328XI engine problems typically show up?
- NHTSA complaint data shows a median mileage of 61,000 for engine-related complaints on the 2014 328XI.
- How does the 2014 328XI compare to other years?
- The 2014 model's Complaint Index of 67 is worse than 2010 (33), 2015 (50), and 2016 (17), but better than 2011 (100) and 2013 (83), which carry Avoid verdicts.