YearToAvoid

2020 BMW 228i Reliability Data: Problems & Recalls

No verdict The 2020 BMW 228i has a complaint index of 29 out of the 8 model years tracked, ranking 6th-worst, with 3 complaints and 2 recalls on file. Suspension, wheels and tires make up 67% of reported problems, mostly at low mileage.

Based on NHTSA complaints per model-year, not a reliability rating. Methodology

YearToAvoid Scorecard

Complaint Index
29/100
#6 of 8 228i years
Verdict
No verdict
vs. other years of this model
Complaints
3
unique NHTSA reports
Recalls
2
distinct NHTSA campaigns
Crashes
0
reported in complaints
Fires
0
Injuries
0
Top issue
Suspension, Wheels & Tires
Best nearby year
2014
rated Good
NHTSA overall rating
Not rated
EPA combined MPG
27
23 city / 33 hwy
Injuries / deaths
0 / 0

Top 2020 BMW 228i problems

Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.

  1. Suspension, Wheels & Tires2 (67%)
  2. Electrical System1 (33%)
  3. Other1 (33%)
  4. Transmission & Powertrain1 (33%)

A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.

What owners report

  • Tires reportedly run flat after hitting small potholes, with one owner noting a flat at 700 miles and another flat months later on a highway.
  • A drive train malfunction triggered a warning that required towing to a dealer for diagnosis.
  • Dealers reportedly traced an electrical fault to a faulty GWS system, requiring a new center console and battery replacement.
  • One owner was told moisture in the cup holder caused electrical faults despite low mileage on the vehicle.
2020 BMW 228i complaints: complaints filed per month1Jan 2021May 2025Nov 2025
3 complaints filed with NHTSA from Jan 2021 to Nov 2025; peak Jan 2021 (1).

2020 BMW 228i recalls

2 NHTSA recall campaigns list this model year.

  1. NHTSA 23V584000Aug 16, 2023Electrical System144 vehicles

    Electrical system:software

    BMW of North America, LLC (BMW) is recalling certain 2019-2022 330i, 330i xDrive, M340i, 2022 430i Coupe, 2021-2022 430i, M440i Convertible, and 2020-2022 228i xDrive Gran Coupe vehicles. The receiver audio module control unit software may fail to properly generate audible seat belt warnings to the driver to fasten their seat belt. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

    Risk: An audible chime that does not properly alert the driver to fasten their seat belt increases the risk of injury in a crash.

    Remedy: Dealers will update the receiver audio module software, free of charge. Owner notification letters were mailed October 12, 2023. Owners may contact BMW customer service at 1-800-525-7417.

  2. NHTSA 21V091000Feb 18, 2021Visibility & Wipers14,011 vehicles

    Visibility:sun/moon roof assembly

    BMW of North America, LLC (BMW) is recalling certain 2020-2021 228i, 228i xDrive, and M235i xDrive vehicles. If the driver initiates an automatic closure of the sunroof, and the vehicle key status is changed to "off" or "lock," the sunroof may continue to close. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 118, "Power-operated Window Systems."

    Risk: If the sunroof continues to close after the vehicle is shut off, it may increase the risk of injury.

    Remedy: BMW will notify owners, and dealers will update the sunroof electronic coding software, free of charge. The recall began April 16, 2021. Owners may contact BMW customer service at 1-800-525-7417.

2020 BMW 228i fuel economy and fuel cost

City
23 MPG
Highway
33 MPG
Combined
27 MPG
Annual fuel cost (EPA)
$2,950
15,000 mi/yr
Fuel
Premium
Current regular gas
$4.32/gal
national avg.

EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.

2020 compared with other 228i years

Complaint Index by model year (0 = fewest issues, 100 = most)025507510020142015201620202021202220232024
Complaint Index: 0 = fewest issues, 100 = most, relative to other years of this model. Avoid Caution Good Best
YearVerdictIndexComplaintsRecallsMPG
2015Avoid10017326
2016Caution7118127
2020No verdict293227
2021Caution577327.5
2022No verdict863227.5

All BMW 228i years: best and worst →

Frequently asked questions

Is the 2020 BMW 228i reliable?
NHTSA lists 3 complaints and 2 recalls for the 2020 228i, giving it a complaint index of 29, which ranks 6th-worst among the 8 model years with data. Most reported problems involve suspension, wheels, and tires.
What are the most common problems with the 2020 BMW 228i?
Suspension, wheels and tires issues make up 67% of reported problems, including tires that reportedly went flat after minor pothole impacts. Electrical system and transmission/powertrain issues each account for a smaller share.
Does the 2020 BMW 228i have any recalls?
Yes, NHTSA lists two recalls: one for a receiver audio module software update (campaign 23V584000) and one for a sunroof electronic coding issue (campaign 21V091000). Neither is a do-not-drive recall.
How does the 2020 228i compare to other 228i model years?
With a complaint index of 29, the 2020 model ranks 6th-worst out of 8 years tracked. The 2015 model year has the highest complaint index at 100 and is rated Avoid, while the 2014 model year is rated Good.
What is the fuel economy of the 2020 BMW 228i?
The EPA rates the 2020 228i at 27 mpg combined (23 city / 33 highway), with an estimated annual fuel cost of $2,950.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.