2020 Audi e-tron Problems, Recalls & Reliability
Verdict
No verdictComplaint Index
20/100
#5 most-complained of 6 e-tron years
Based on NHTSA complaints per model-year, not a reliability rating. Methodology
The 2020 Audi e-tron has a Complaint Index of 20, the second-lowest among the 6 model years with data, and ranks 5th worst out of those years. It carries 4 recalls, including a high-voltage battery module overheating recall and a brake booster recall.
- Complaints
- 1
- Recalls
- 4
- Crashes / fires
- 0 / 0
- Injuries / deaths
- 0 / 0
- NHTSA overall rating
- 5 / 5 ★
- EPA combined MPG
- 77
- 76 city / 78 hwy
Top 2020 Audi e-tron problems
NHTSA owner complaints by component group. Groups with 15+ complaints have their own page.
- Electrical System1 (100%)
- Structure & Body1 (100%)
What owners report
- Owners report the sunroof leaking and allowing water to reach interior electronics near the roof area.
2020 Audi e-tron recalls
4 NHTSA recall campaigns list this model year.
- NHTSA 25V900000Dec 19, 2025Collision Avoidance & Cameras356,894 vehicles
Back over prevention: sensing system: camera
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy: Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.
- NHTSA 23V867000Dec 20, 2023Electrical System26,866 vehicles
Electrical system:propulsion system:traction battery thermal:management:software
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 E-Tron Sportback Quattro and 2019-2022 E-Tron Quattro vehicles. Certain high-voltage battery modules may overheat.
Risk: A high-voltage battery that overheats increases the risk of a fire.
Remedy: Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Owner notification letters were mailed April 3, 2025. Owners may contact Audi customer at 1-800-253-2834. Audi's numbers for this recall are 93U9 and 93V2.
- NHTSA 23V842000Dec 13, 2023Electrical System93,196 vehicles
Electrical system:propulsion system:charging:cable/cord:onboard
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Risk: An overheated outlet or charging cable can increase the risk of a fire.
Remedy: Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
2020 Audi e-tron fuel economy and fuel cost
- City
- 76 MPG
- Highway
- 78 MPG
- Combined
- 77 MPG
- Annual fuel cost (EPA)
- $1,000
- 15,000 mi/yr
- Fuel
- Electricity
- Current regular gas
- $4.32/gal
- national avg.
EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.
2020 compared with other e-tron years
Frequently asked questions
- Is the 2020 Audi e-tron reliable?
- Based on NHTSA owner complaints and recalls, the 2020 e-tron has a Complaint Index of 20, one of the lower figures among the 6 model years with data, and ranks 5th worst of those years.
- What recalls affect the 2020 Audi e-tron?
- NHTSA lists 4 recalls for the 2020 e-tron, covering a rearview camera software error, high-voltage battery module overheating, a portable charging cable warning, and an improperly welded brake rotor/shaft that can separate.
- What is the top reported problem area for the 2020 Audi e-tron?
- NHTSA complaint data lists the Electrical System as the top problem area, accounting for 100% of the single complaint filed for this year.
- How does the 2020 e-tron compare to other years?
- With a Complaint Index of 20, the 2020 e-tron scores better than the 2019 (100, Avoid), 2021 (60, Caution), and 2022 (80, Avoid) model years, but slightly worse than the 2023 (40, Good).
- Does the 2020 Audi e-tron have a battery recall?
- Yes, NHTSA recall 23V867000 covers 2020-2022 e-tron and e-tron Sportback Quattro vehicles whose high-voltage battery modules may overheat, requiring software monitoring and possible module replacement.