YearToAvoid

2020 Volvo S60 Reliability Data: Problems & Recalls

Good The 2020 Volvo S60 has a complaint index of 26, the second-lowest among 20 model years, and carries a Good verdict. It ranks 15th worst (meaning 5th best) out of 19 years with data, with 11 complaints and 4 recalls logged.

Based on NHTSA complaints per model-year, not a reliability rating. Methodology

YearToAvoid Scorecard

Complaint Index
26/100
#15 of 20 S60 years
Verdict
Good
vs. other years of this model
Complaints
11
unique NHTSA reports
Recalls
4
distinct NHTSA campaigns
Crashes
1
reported in complaints
Fires
0
Injuries
0
Top issue
Brakes
Best nearby year
2021
rated Best
NHTSA overall rating
Not rated
EPA combined MPG
27
23 city / 33 hwy
Injuries / deaths
0 / 0

Top 2020 Volvo S60 problems

Share of this year’s NHTSA complaints by component group. Groups with 15+ complaints have their own page.

  1. Brakes5 (45%)
  2. Electrical System3 (27%)
  3. Collision Avoidance & Cameras3 (27%)
  4. Steering3 (27%)
  5. Suspension, Wheels & Tires3 (27%)
  6. Engine2 (18%)
  7. Other1 (9%)
  8. Transmission & Powertrain1 (9%)
  9. Visibility & Wipers1 (9%)

A complaint can list more than one component, so shares add up to more than 100%. Shares are % of complaints.

What owners report

  • Owners report low brake fluid warnings appearing at very low mileage, sometimes resolved by a dealer topping off fluid only to recur days later.
  • Some describe rear brakes and rotors wearing out or grooving well before expected, with dealers calling it normal wear rather than a defect.
  • Several drivers report a front-end vibration at highway speeds around 65-75 mph that persists even after multiple tire replacements and rotor swaps.
  • One owner reported the steering wheel controls, turn signal, and wipers all stopped working at once, prompting a tow after a manufacturer warning not to drive.
  • A driver reported the collision avoidance system failed to engage and the vehicle drove forward into another car while stopped at a light, causing a crash.
  • One complaint described the automatic braking system triggering unexpectedly on the highway, causing sudden jerking and hard stops.
2020 Volvo S60 complaints: complaints filed per month2Jan 2020Feb 2021Jun 2021Jun 2022Jun 2026
11 complaints filed with NHTSA from Jan 2020 to Aug 2026; peak Jan 2025 (2).

2020 Volvo S60 recalls

4 NHTSA recall campaigns list this model year.

  1. NHTSA 25V179000Mar 24, 2025Electrical System7,483 vehicles

    Electrical system:propulsion system:traction battery

    Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.

    Risk: A short circuit in a high-voltage battery increases the risk of a fire.

    Remedy: Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery. All repairs will be performed free of charge. Owner notification letters were mailed May 28, 2025. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10312.

  2. NHTSA 23V780000Nov 21, 2023Airbags346 vehicles

    Air bags:frontal

    Volvo Car USA, LLC. (Volvo Car) is recalling certain 2019-2024 S60 vehicles. The passenger air bag may not be secured properly, which can cause the air bag to deploy improperly.

    Risk: An air bag that does not deploy properly in a crash increases the risk of injury.

    Remedy: Dealers will inspect and tighten the bolts securing the passenger air bag, as necessary, free of charge. Owner notification letters were mailed January 5, 2024. Owners may contact Volvo Car customer service at 1-800-458-1552. Volvo Car's number for this recall is R10254.

  3. NHTSA 21V414000Jun 2, 2021Fuel System85,550 vehicles

    Fuel system, gasoline:delivery:fuel pump

    Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2020 V90, XC60, S60, V60, V60CC, S90, V90CC, S90L, and XC90 vehicles. The low-pressure fuel pump can blow a fuse and fail.

    Risk: Failure of the low-pressure fuel pump can cause a stall, increasing the risk of a crash.

    Remedy: Dealers will replace the fuse, free of charge. Owner notification letters were mailed July 2, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10100.

See all 4 recalls for the 2020 Volvo S60 →

2020 Volvo S60 fuel economy and fuel cost

City
23 MPG
Highway
33 MPG
Combined
27 MPG
Annual fuel cost (EPA)
$2,950
15,000 mi/yr
Fuel
Premium
Current regular gas
$4.32/gal
national avg.

EPA figures; median across configurations of this model year. Estimate your own cost with the fuel cost calculator.

2020 compared with other S60 years

Complaint Index by model year (0 = fewest issues, 100 = most)0255075100’05’06’07’08’09’11’12’13’14’15’16’17’18’19’20’21’22’23’24’25
Complaint Index: 0 = fewest issues, 100 = most, relative to other years of this model. Avoid Caution Good Best
YearVerdictIndexComplaintsRecallsMPG
2018No verdict54126
2019Avoid7925428
2020Good2611427
2021Best218326.5
2022Caution5315430

All Volvo S60 years: best and worst →

Frequently asked questions

Is the 2020 Volvo S60 reliable?
Based on NHTSA owner complaints and recalls, the 2020 S60 rates Good, with a complaint index of 26 and only 11 complaints logged, ranking 15th worst out of 19 model years with data.
What are the most common problems with the 2020 Volvo S60?
Brakes lead with 5 complaints (45% share), followed by Electrical System, Collision Avoidance & Cameras, Steering, and Suspension issues, each at 27% share.
Does the 2020 Volvo S60 have any recalls?
NHTSA lists 4 recalls for the 2020 S60, covering the electrical system/high-voltage battery, airbags, fuel system, and collision avoidance software.
At what mileage do 2020 S60 problems typically show up?
The median mileage at failure logged by NHTSA is 11,750 miles overall, though brake and electrical complaints show a median of 7,500 miles.
How does the 2020 S60 compare to other Volvo S60 years?
The 2020 model year scores better than most S60 years; only 2021 (index 21, Best) scores lower, while years like 2012, 2013, 2015, 2019, and 2024 carry Avoid verdicts with much higher complaint indexes.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.