How many fuel system complaints does the 2012 Volkswagen CC have?

NHTSA lists 61 Fuel System complaints for the 2012 CC, which is 27% of the 230 total complaints filed for that model year.

Is there a recall for the 2012 Volkswagen CC fuel system?

Yes. Recall 17V509000, reported August 16, 2017, covers interruption of electrical power to the fuel pump control module in 2009-2016 CC and related Passat models. Dealers replace the fuel pump control module free of charge.

At what mileage do fuel system problems typically show up on the 2012 CC?

The median mileage at failure reported to NHTSA for fuel system complaints on the 2012 CC is 72,800 miles.

Did the fuel system issue cause any crashes or fires?

NHTSA data tied to this problem area for the 2012 CC includes 2 crashes, 2 fires, and 1 injury.

How does the 2012 CC compare to other CC years for fuel system complaints?

The 2012 CC's 27% share of complaints tied to the fuel system is higher than 2010 (22%), 2011 (22%), 2013 (13%), and 2014 (16%), though lower than 2015 (40%) and 2016 (31%).

2012 Volkswagen CC Fuel System Problems

NHTSA lists 61 Fuel System complaints for the 2012 Volkswagen CC, 27% of its 230 total complaints for the year — the highest share among CC model years. A related recall (17V509000) covers the fuel pump control module, with a median failure mileage of 72,800.

Fuel System complaints: 61; 27% of 230
Crashes reported: 2
Fires reported: 2
Injuries reported: 1
Median mileage: 72,800 mi
Related recalls: 1

Typical fuel system symptoms owners report

Vehicle loses power or stalls suddenly at highway speeds (40-45 mph) with the EPC warning light illuminating.
Sudden loss of engine power is often traced to a failing fuel pump, sometimes requiring repeat replacements.
Some owners report a persistent gasoline smell from the engine compartment even after the fuel pump was replaced.
Owners tied to recall 17V509000 report the vehicle cranks but fails to start due to the fuel pump control module.
One complaint describes soot and smoke from the exhaust and under the hood along with an unresponsive gas pedal at highway speed.

When 2012 Volkswagen CC fuel system complaints were filed

First complaint Nov 6, 2012, latest Apr 23, 2024.

61 complaints filed with NHTSA from Nov 2012 to Apr 2024; peak Nov 2017 (8).

Fuel System recalls for the 2012 Volkswagen CC

NHTSA 17V509000Aug 16, 2017Fuel System280,915 vehicles
Fuel system, gasoline:delivery:fuel pump
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Risk: If the fuel pump fails, the engine will stall, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.

Fuel System complaints by CC model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

201052 (22%)
201119 (22%)
201261 (27%)
201319 (13%)
201413 (16%)
201512 (40%)
20168 (31%)
20170 (0%)

Frequently asked questions

How many fuel system complaints does the 2012 Volkswagen CC have?: NHTSA lists 61 Fuel System complaints for the 2012 CC, which is 27% of the 230 total complaints filed for that model year.
Is there a recall for the 2012 Volkswagen CC fuel system?: Yes. Recall 17V509000, reported August 16, 2017, covers interruption of electrical power to the fuel pump control module in 2009-2016 CC and related Passat models. Dealers replace the fuel pump control module free of charge.
At what mileage do fuel system problems typically show up on the 2012 CC?: The median mileage at failure reported to NHTSA for fuel system complaints on the 2012 CC is 72,800 miles.
Did the fuel system issue cause any crashes or fires?: NHTSA data tied to this problem area for the 2012 CC includes 2 crashes, 2 fires, and 1 injury.
How does the 2012 CC compare to other CC years for fuel system complaints?: The 2012 CC's 27% share of complaints tied to the fuel system is higher than 2010 (22%), 2011 (22%), 2013 (13%), and 2014 (16%), though lower than 2015 (40%) and 2016 (31%).