Does the 2011 Volkswagen CC have a fuel system recall?

Yes. Recall 17V509000, reported in August 2017, covers interruption of electrical power to the fuel pump control module, which can cause the fuel pump to fail. Volkswagen's remedy is replacement of the module free of charge.

How common are fuel system complaints on the 2011 CC?

NHTSA lists 19 Fuel System complaints for the 2011 CC, which is 22% of the 86 total complaints filed for that model year.

At what mileage do fuel system problems typically show up?

The median mileage at failure for Fuel System complaints on the 2011 CC is 99,000 miles.

Were there any crashes or injuries linked to this fuel system issue?

NHTSA data shows 0 crashes and 0 fires tied to these complaints, but 1 injury was reported.

Which VW CC model years had the most fuel system complaints?

The 2012 model year had the highest count at 61 complaints (27% share), compared to 19 complaints (22% share) for the 2011 model year.

2011 Volkswagen CC Fuel System Problems

NHTSA lists 19 Fuel System complaints for the 2011 Volkswagen CC, 22% of that year's 86 total complaints, with a median failure mileage of 99,000. These are tied to recall 17V509000, covering a fuel pump control module that can lose electrical power and cause the engine to stall.

Fuel System complaints: 19; 22% of 86
Crashes reported: 0
Fires reported: 0
Injuries reported: 1
Median mileage: 99,000 mi
Related recalls: 1

Typical fuel system symptoms owners report

Vehicles stall or lose power suddenly while driving at low to moderate speeds, sometimes with children in the vehicle.
Several owners report the engine dying at freeway speed with no warning, leaving the car without power to steer to safety.
Multiple complaints describe waiting for the recall 17V509000 fuel pump control module repair only to be told replacement parts were unavailable for an extended period.
Some owners report the fuel pump module itself failed and needed relocation or replacement, separate from the recall repair.
Engine warning lights come on repeatedly and dealers cite fuel system, throttle body, or intake manifold issues before resolving stalling complaints.

When 2011 Volkswagen CC fuel system complaints were filed

First complaint Oct 24, 2015, latest Jul 11, 2019.

19 complaints filed with NHTSA from Oct 2015 to Jul 2019; peak May 2018 (4).

Fuel System recalls for the 2011 Volkswagen CC

NHTSA 17V509000Aug 16, 2017Fuel System280,915 vehicles
Fuel system, gasoline:delivery:fuel pump
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.
Risk: If the fuel pump fails, the engine will stall, increasing the risk of a crash.
Remedy: Volkswagen will notify owners, and dealers will replace the fuel pump control module, free of charge. The recall began June 26, 2018. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 20AE.

Fuel System complaints by CC model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

20081 (100%)
200939 (29%)
201052 (21%)
201119 (22%)
201261 (27%)
201319 (13%)
201413 (16%)
201512 (40%)
20168 (31%)
20170 (0%)

Frequently asked questions

Does the 2011 Volkswagen CC have a fuel system recall?: Yes. Recall 17V509000, reported in August 2017, covers interruption of electrical power to the fuel pump control module, which can cause the fuel pump to fail. Volkswagen's remedy is replacement of the module free of charge.
How common are fuel system complaints on the 2011 CC?: NHTSA lists 19 Fuel System complaints for the 2011 CC, which is 22% of the 86 total complaints filed for that model year.
At what mileage do fuel system problems typically show up?: The median mileage at failure for Fuel System complaints on the 2011 CC is 99,000 miles.
Were there any crashes or injuries linked to this fuel system issue?: NHTSA data shows 0 crashes and 0 fires tied to these complaints, but 1 injury was reported.
Which VW CC model years had the most fuel system complaints?: The 2012 model year had the highest count at 61 complaints (27% share), compared to 19 complaints (22% share) for the 2011 model year.