YearToAvoid

2024 Toyota Grand Highlander Airbags Problems

NHTSA has logged 30 airbag complaints for the 2024 Toyota Grand Highlander, 13% of all complaints for the year, tied to recall 24V461000 for the curtain shield airbags. Owners report non-deployment during crashes, parts unavailability for the recall repair, and one injury with three crashes noted.

Airbags complaints
30
13% of 232
Crashes reported
3
Fires reported
0
Injuries reported
1
Median mileage
1,000 mi
Related recalls
1

Typical airbag symptoms owners report

  • Curtain shield side airbags failed to deploy during a side-impact crash despite significant structural damage to the vehicle.
  • Owners report airbags not deploying during an animal-strike collision even though sensors had reportedly been replaced beforehand.
  • Multiple owners were notified of recall 24V461000 but told repair parts were not yet available, leaving the airbag defect unresolved for an extended period.
  • One owner reported that a dealership claimed to have completed the recall repair but questioned whether the work was actually performed.
  • One complaint describes a black infotainment screen and a stuck third-row seat alongside the airbag warning light, at a median mileage of 1,000 miles.

When 2024 Toyota Grand Highlander airbag complaints were filed

First complaint May 27, 2024, latest Sep 8, 2026.

2024 Toyota Grand Highlander airbags complaints: complaints filed per month9May 2024Sep 2024Nov 2024Jan 2025Jul 2025Mar 2026
30 complaints filed with NHTSA from May 2024 to Sep 2026; peak Sep 2024 (9).

Airbags recalls for the 2024 Toyota Grand Highlander

  1. NHTSA 24V461000Jun 20, 2024Airbags145,254 vehicles

    Air bags:side/window:curtain

    Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Toyota Grand Highlander, Grand Highlander Hybrid, Lexus TX350, TX500 Hybrid, and TX550 Hybrid+ vehicles. The driver and passenger side curtain air bags may not unroll as intended and could partially deploy outside of an open window. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 226, "Ejection Mitigation."

    Risk: An improper deployment of the side curtain air bag can reduce occupant protection during a crash, increasing the risk of injury.

    Remedy: Dealers will replace the driver and passenger curtain shield air bag assemblies, free of charge. Owner letters were mailed November 4, 2024. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24TB09/24TA09 and Lexus' numbers are 24LB05/24LA05.

Airbags complaints by Grand Highlander model year

Raw complaint counts per model year; newer years have had less time to accumulate complaints.

  1. 202430 (13%)
  2. 20250 (0%)

Frequently asked questions

Does the 2024 Toyota Grand Highlander have an airbag recall?
Yes. Recall 24V461000, opened June 20, 2024, covers driver and passenger curtain shield airbags that may not deploy as intended; the remedy is a free replacement of the airbag assemblies at dealers.
How common are airbag complaints for the 2024 Grand Highlander?
NHTSA lists 30 airbag complaints for the 2024 model year, which is 13% of the 232 total complaints filed for that year.
Have airbag failures caused injuries or crashes?
Yes. Owner complaints in this area report 3 crashes and 1 injury, with airbags reportedly failing to deploy in some crash situations.
Why were some 2024 Grand Highlander owners unable to get the recall fixed?
Several complaints state that dealers confirmed the recall but told owners that replacement parts were not yet available, delaying the repair beyond a reasonable time according to the complaints.

Sources: NHTSA Office of Defects Investigation complaint and recall databases; U.S. EPA fuel economy data; NHTSA 5-Star Safety Ratings. Complaints are unverified owner reports.

Data updated Sep 24, 2026. Read the methodology and data sources. The Complaint Index is based on NHTSA owner complaints and recalls; it is not a reliability rating.